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"The staff are friendly and professional. They easily remembered our daily requests without reminder. House keeping was prompt and turndown service was excellent. I really enjoyed the novel approach they have to in house dining. They partner with local establishments to deliver your dinner directly to the property’s formal dining room. One-site breakfast has many options. Bonus, the room we were in had heated bathroom floors. Walking distance to underground stations, and several museums a few...

"Cute little hotel with kind staff. It was being prepared for renovations while we were here which created some commotion with the lifts and traffic in the lobby. The room was comfortable and gym was good. We cut our stay short to stay closer to the sights and the staff was incredibly gracious about the change. Thank you for having us!"

"Lovely"

"The hotel was quiet and very well presented. The welcome was warm at reception and the staff made our stay pleasant. The room although cosy had a lovely comfortable feeling about it and the bed ensured a nice peaceful sleep. We would not hesitate to stay at the hotel again."

"The Room was a little small but sufficient for what we needed. We liked that it included a fridge, sink & microwave/oven. However the microwave was under the sink and so low we had to lay on the ground to operate the settings. We loved that it had air conditioning as we had some warm days. The staff was friendly and responsive. The location was great for us as we have relatives living about a 30 minute walk away. Also the Croydon shopping center was a short bus ride or about 35 minute walk."

"Small hotel, big rooms, great location"

"Really friendly check in staff. Room was really spacious with a fridge. Nice bar and patio area (albeit overlooking a main road). A few bits could be improved; soap dispensers weren't clean and a bit dusty all round, but would stay again. "

"A gem located right near Victoria Station and down the block from the Victoria Coach station. Staff was so helpful and friendly. Great having the free breakfast. "

"1. Prior to my stay it was beyond difficult to contact my host and get check in information. Multiple calls from myself and from VRBO. About two days before my departure VRBO made contact just to get check in info. This was crucial because I was coming from a different country and knew I would not likely have cell service. 2. Make it to flat, checked in, neighborhood ok, flat close to London tube. However, I want to take a shower after a long international flight...no hot water!! Enough...

"Very convenient for Wembley Arena. Parking is a lottery. "