Hangzhou Hotels with Free Breakfast $22

"整体環境相當好，特別是前台礼賓 田伟凡 谭楷澄 二位小哥服務真的非常好"

"Excellent place, excellent food and services, will come back again"

"Nice surroundings but the villa is very cold in winter. We stayed a night in the winter. The villa was extremely cold. We called the front desk; a technician came to check and admit AC is not strong enough and would get a heater for us. But the heater never came and we had to call front desk again for a quilt. Avoid the villas in winters."

"breakfast in cafeteria is food is bad, not enough western food"

"good, but the food (breakfast) is not good, you should to improve it"

"地下鉄の人民広場駅から徒歩５分のロケーションで、部屋の広さも十分で、ソファーとデスク設備も満足いくものでした。シャワーの水圧も十分ありました。朝食メニューも豊富でした。図書室があり、マッサージルームもホテル内にありました。"

"The 1st room i was given was horrible. The paneling in the room was broken and peeling. They gave me another room and then just as i was settling in they told me they had to move me to another room. The room they gave was extremely hot 26 C I could not control the temperature in my room. I was told that 26C was normal. They gave me a fan. The staff were useless. There also 2 lights that did not work. They did nothing about them. They showed"

"在服務台CHECK IN,找了5分鐘也找不到我的預訂,服務員竟然傾向問我是否有訂,講HOTEL.COM佢聽唔明(無培訓?) 最後她的另一位同事找到,她解釋說我打中文名字找不到,原來你是用英文預定(大哥身份證中國人都係中文英文,你還想有那種語言,中文無就好自然打英文啦).已經火火地 比訂金要我比3千,3千你唔係呀?總價住2晚先2千元,你要我比3千,得,如果係你公司規定我都會比,但你原因竟然係話而家未查到你比晒錢未,大哥比晒啦比埋信息你睇啦,你仲想點,你埋EMAIL你睇話金數已付,你都仲係要屈我2千,我問平時比幾錢,佢話1000,我就唔出聲,佢就係咁嬲我比2千,之後會退番比你,大哥我夠知啦,問題係唔憤氣嗎,點解我會比多D,我做錯咩?跟住佢有粒高級少少既人出來了解最後都係比左1千按金. 跟住入房,好激氣,收三個人錢,比二張床,用品全部二個人,火都來,之後朋友去廁所,個廁所都仲有尿未沖廁,仲要塞埋,毛巾一條都無,打電話叫服務台又三吹四請,打5,6次先送齊所有用品,都未講完,不過都唔想再講,簡直垃圾,賓館不如!!!!!如果評分係10分滿分,我會評負一千分!!"

"The hotel location is quite close to West Lake (Xihu), near hotel quite a lot of local restaurant, the hotel is quite close to xinhua book store, from Hangzhou East Station quite close with taxi. The hotel staffs are nice but they only speaks mandarin."