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"The beach and pool areas can be a little bit cleaner."

"Very nice resort and clean. Kind staff. Great food. Would definitely visit again. "

"All the staff were very nice and helpful. Seth was our butler and helped us out with everything, got us everything we needed and was always very quick to answer. Sharkyboy, Pepe, and Janeth were very fun and always on top with the activities very funny and got us for every activity. Will definitely come back "

"Great! Kids loved it."

"Very clean, amazing staff, good food. Overall great experience."

"Waitstaff was very friendly. Service was great!"

"Went here with three kids and just have to say it is great. Food is good, there are different options available for dinner and lunch buffet always had different options. My kids loved the piña coladas poolside."

"The staff was very welcoming and friendly. Patricia from Security and Yazaira from restaurant specially exceptional. "

"This was our first time visiting Cancun and we loved the experience! I appreciate all of the staff hospitality and attendance. The Riu is so beautiful and amazing and the atmosphere in the hotel smells so beautiful! The only small issue was that our room air conditioner did not works as well and the toilet did not flush well. Overall that was minor but the all inclusive was amazing and we will back back soon. Thanks for the experience and the beautiful resort!"

"Clean and cozy "