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Sandos Playacar All Inclusive

4.0 star property
Stylish property on the shore with 8 outdoor swimming pools
VIP Access

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Sandos Playacar All Inclusive

Photo gallery for Sandos Playacar All Inclusive

Aerial view
Family dining
Riviera Family Queen Junior | Free minibar, in-room safe, desk, laptop workspace
Restaurant
Lobby sitting area

Overview of Sandos Playacar All Inclusive

Reviews
7.4

Good

Popular amenities

  • Pool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is $310
$312 total
includes taxes & fees
May 2 - May 3

Explore the area

Map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club5 min drive
  • Popular LocationQuinta Avenida7 min drive
  • Popular LocationPlaya del Carmen Maritime Terminal7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)57 min drive
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Jr Suite Hacienda

Jr Suite Hacienda | Living room | 32-inch plasma TV with satellite channels, TV

Jr Suite Hacienda

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 388 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Royal Elite One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Royal Elite One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 786 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Elite One Bedroom Suite (3 adults 1 child)

Free minibar, in-room safe, desk, laptop workspace

Royal Elite One Bedroom Suite (3 adults 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Elite One Bedroom Suite (3 adults 2 children)

Free minibar, in-room safe, desk, laptop workspace

Royal Elite One Bedroom Suite (3 adults 2 children)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 786 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Select Superior Adults Only

Free minibar, in-room safe, desk, laptop workspace

Select Superior Adults Only

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Plasma TV
Ceiling fan
  • 334 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Select Ocean Front Adults only

Select Ocean Front Adults only | Free minibar, in-room safe, desk, laptop workspace

Select Ocean Front Adults only

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Riviera Family King Junior Suite

Riviera Family King Junior Suite | Free minibar, in-room safe, desk, laptop workspace

Riviera Family King Junior Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Riviera Family Queen Junior

Free minibar, in-room safe, desk, laptop workspace

Riviera Family Queen Junior

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Royal Elite One Bedroom Suite (2 Adults 2 children)

Free minibar, in-room safe, desk, laptop workspace

Royal Elite One Bedroom Suite (2 Adults 2 children)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Elite One Bedroom Suite (2 Adults 3 children)

Free minibar, in-room safe, desk, laptop workspace

Royal Elite One Bedroom Suite (2 Adults 3 children)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 786 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Aerial view
Sandos Caracol Eco Resort - All Inclusive
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Hot Tub
Breakfast included
All inclusive
6.8 out of 10, (1492)
Sandos Caracol Eco Resort - All Inclusive

About the neighborhood

Playa del Carmen

Sandos Playacar All Inclusive is located in Playacar, a neighborhood in Playa del Carmen, and is next to a golf course and on the beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paseo del Carmen and Quinta Avenida. Traveling with kids? Don't miss Xaman Ha Aviary. Discover the area's water adventures with scuba diving, parasailing, and windsurfing nearby, or enjoy the great outdoors with skydiving.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Playacar Golf Club - 5 min drive
  • Quinta Avenida - 7 min drive
  • Playa del Carmen Maritime Terminal - 7 min drive
  • Xplor Theme Park - 8 min drive
  • Xcaret Eco Theme Park - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • Rosa Roja - 10 min walk
  • Blue Moon Beach Bar Sandos Select Club - 3 min walk
  • Starbucks - 12 min walk
  • Restaurante Miramare - 13 min walk
  • Restaurante Uxmal - 6 min walk

About this property

Sandos Playacar All Inclusive

Upscale all-inclusive property near Xaman Ha Aviary
Located close to Playacar Golf Club and Paseo del Carmen, Sandos Playacar All Inclusive provides a free breakfast buffet, 18 holes of golf, and free water park access. This property is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Indulge in a facial, a massage, and a manicure/pedicure at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. The health club offers fitness classes and yoga classes; other things to do include kayaking, snorkeling, and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as a nightclub and 2 swim-up bars.
Other perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A gift shop, multilingual staff, and massage treatment rooms
  • Guest reviews say good things about the family-friendly amenities, beach locale, and helpful staff
Room features
All 819 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch plasma TVs with cable channels
  • Balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 8 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 7 buildings
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 32.57 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

Frequently asked questions

Does Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Sandos Playacar All Inclusive?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at Sandos Playacar All Inclusive on May 2, 2024 start from $310.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Playacar All Inclusive?

Self parking is free at this property.

What time is check-in at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Playacar All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Playacar All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.

Are there all-inclusive benefits at Sandos Playacar All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Sandos Playacar All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club, and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).

Sandos Playacar All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 404 out of 1216 reviews" "
Rating 8 - Good. 345 out of 1216 reviews" "
Rating 6 - Okay. 219 out of 1216 reviews" "
Rating 4 - Poor. 148 out of 1216 reviews" "
Rating 2 - Terrible. 100 out of 1216 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dawn Marie

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bonnes prestations et personnel chaleureux.
Stayed 9 nights in Apr 2024

2/10 Terrible

DASHMIR

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I do not recommend staying at this hotel for a family vacation. Starting from walking in our hotel rooms, it smelled like mold and was very unpleasant to walk in to. On our third day at 5 am, our room got flooded by water from the ceiling and damaged all of our clothes and belongings. The guest service and maintenance came 5 hours later and never insisted for us to switch different rooms. Also, in the resort and in our room, they dont provide clean water bottles to drink water from. Only a broken 5 gallon machine in each room from not being replaced in so long. Also having to pay 12 dollars for a single water bottle at the gift shop. From this, the food was terrible. From breakfast to lunch and to dinner everything was horrible nothing tasted good. I recommend end not to waist your time and money on this resort specifically Sandos resort
Stayed 4 nights in Apr 2024

4/10 Poor

Adelina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room terrible the food OK
Stayed 5 nights in Apr 2024

8/10 Good

Meredith, Snohomish

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay! Good things: Spacious room with bunk bed, two waterslide parks, multiple pool options, many delicious juice options, Mexican quick food restaurant fast/yummy, free bike rentals!, resident cats on property, quiet in the evening. Areas for improvement: Food (this is the first all-inclusive we've been to where the food didn't hit the mark) (limited vegetarian options, stale tortilla chips, no soft serve ice cream, no chocolate milk at dinner), all activities were on the beach - would have enjoyed some at the pool, corrosion in shower.
Stayed 8 nights in Apr 2024

6/10 Okay

DINO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Sandos. The shows are amazing, staff is friendly. I spent 6 days and got bored of the food choices in the buffet area. They repeated the food. The same day I arrived I tried to book a reservation in any of the restaurants they have, but they were full. Out of the 6 days I spent there, I got only 2 days available to make a reservation but they have a late dinner time (9pm) which I didn't take because I didn't want to miss the night show.
Stayed 5 nights in Apr 2024

4/10 Poor

Donnette

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The food was bad bad bad. The resort was effortless overall. The drinks were weak. The kids waterpark was cute but I could experience better elsewhere. I wouldnt be going back. IM HUNGRY!
Stayed 4 nights in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good overall experience
Stayed 6 nights in Mar 2024

10/10 Excellent

Henry Jesus, Norwalk

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, you have to walk to the beach but can also take the trolley. I liked walking after breakfast since it gave you something to do. The food was great and loved the octopus at the Italian spot. The Mexican restaurant had some really good food as well. All restaurants were great and the buffet was amazing as well, a lot of food there. Entertainment was fun daily and the beach is beautiful when there is no seaweed. Service by the staff was great and felt that is one of the biggest things about Cancun in general, the people always smiling.
Stayed 7 nights in Apr 2024

10/10 Excellent

Mercedes

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it Best week of my life
Stayed 5 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0