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Sandos Cancun All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Sandos Cancun All Inclusive

2 bars/lounges, poolside bar
View from property
Sandos Suite | Pillowtop beds, free minibar, in-room safe, desk
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
8.0

Very good

Popular amenities

  • Pool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Spa
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Cancun, QROO
  • Popular LocationLa Isla Shopping Mall3 min drive
  • Popular LocationEl Rey Ruins5 min drive
  • Popular LocationDelfines Beach6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive
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Room options

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 1160 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

8.8/10 Excellent

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 900 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Ocean or Lagoon Partial View

Superior Room Ocean or Lagoon Partial View | Beach/ocean view

Superior Room Ocean or Lagoon Partial View

8.2/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | View from room

Sandos Suite

8.6/10 Very Good

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Free minibar items
HDTV
  • 797 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room Ocean or Lagoon Partial View with Balcony

Deluxe Room Ocean or Lagoon Partial View with Balcony | Pillowtop beds, free minibar, in-room safe, desk

Deluxe Room Ocean or Lagoon Partial View with Balcony

7.6/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout drapes/curtains
Pillowtop bed
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cancun

Sandos Cancun All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is near the airport and on the beach. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Delfines Beach and Tortuga Beach. El Rey Ruins and Cancun Convention Center are two other places to visit that come recommended. Kayaking, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • La Isla Shopping Mall - 3 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive
  • Cancun Convention Center - 7 min drive
  • Tortuga Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • JW Marriott Lobby Bar - 8 min walk
  • Puerto Madero - 8 min walk
  • Porfirio's Cancun - 8 min walk
  • Restaurant nebbiolo en cancun - 2 min walk
  • Harry's Prime Steakhouse and Raw Bar - 8 min walk

About this property

Sandos Cancun All Inclusive

Luxury all-inclusive property refurbished in 2017 and located near La Isla Shopping Mall
Located close to Delfines Beach and El Rey Ruins, Sandos Cancun All Inclusive provides a free breakfast buffet, a poolside bar, and a terrace. With a white sand beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in hydrotherapy, a body wrap, or a facial. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include beach volleyball and beach yoga. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), 3 outdoor pools, and beach umbrellas
  • Multilingual staff, luggage storage, and a porter/bellhop
  • Guest reviews say good things about the beach locale, pool, and helpful staff
Room features
All 213 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and free stocked minibars. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Daily housekeeping, desks, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 32-inch Smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Does Sandos Cancun All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Sandos Cancun All Inclusive?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Sandos Cancun All Inclusive on Jun 11, 2024 start from $313.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandos Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Cancun All Inclusive?

Self parking is free at this property.

What time is check-in at Sandos Cancun All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Cancun All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Cancun All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sandos Cancun All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, aerobics classes, and more.

Where is Sandos Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of La Isla Shopping Mall, Delfines Beach, and El Rey Ruins. Cancun Convention Center and Tortuga Beach are also within 6 mi (10 km).

Reviews

8.0

Very Good

Rating 10 - Excellent. 649 out of 1443 reviews" "
Rating 8 - Good. 359 out of 1443 reviews" "
Rating 6 - Okay. 215 out of 1443 reviews" "
Rating 4 - Poor. 105 out of 1443 reviews" "
Rating 2 - Terrible. 115 out of 1443 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sidney, Dahlonega

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff are beyond reproach. The food at the buffet leaves some to be desired. A lot of upcharges to get the “good” food in Season’s and the Italian place. The Japanese restaurant is by far the best. St Trop at the pool is great as well The pools are great and Rocio and co workers keep you well supplied with drinks and food poolside. Carlos (activity’s guy) are awesome as well. If you’re looking for a relaxing, quiet vacation, this may not be the one. If you want fun with music, activities (day and night) this is for you. We had a group of 12 and had a blast for 7 days.
Stayed 6 nights in May 2024

6/10 Okay

Musaab ahmed mohammed lutf

Liked: Cleanliness, staff & service, property conditions & facilities
It is an older building but it is maintained. It was clean so that I had no issues with. Food was great and staff were very very helpful. The only improvement I would suggest is increasing the number of activities they host to make people wanna stay longer. I only went for three days and I think that was a good length otherwise I would have gotten bored. But over all it was a great experience and I enjoyed it.
Stayed 3 nights in May 2024

4/10 Poor

clarissa

Traveled with family
Disliked: Staff & service
This hotel was nice with the food and pool access but the lounge chairs was very limited people were putting their towels down n never returning I think staff need to tell people they shouldn’t do this because people actually need to use it. The beach was terrible ref’s flags everyday I couldn’t go in the beach and that’s what I love to do that was very disappointing. The tv in the room everything was in Spanish. Two weeks before checking in I requested for a double bed and got a king size bed when I asked about it they blew me off I was suppose to receive vip access and room upgrade and I never got any of those things the only good thing about this trip was the food everything else was a waste of time and a very boring hotel
Stayed 3 nights in May 2024

4/10 Poor

Marlena

Liked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Sameh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good events
Stayed 7 nights in May 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Shubham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was excellent, highly recommended. Whole staff were very helpful and nice. Overall resort and their service was extremely good.
Stayed 4 nights in May 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort! Really great, small size so everything was close - while still having lots of variety of food and restaurants. Beach and pools were great! Only downside was it was very hard to get chairs. Two of the bars were being renovated while we were there - but we got great service from servers coming around the beach / pool.
Stayed 7 nights in May 2024

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ever
Stayed 5 nights in May 2024

8/10 Good

Ariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please with the stay and love the amazing views.
Stayed 3 nights in May 2024

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My walls were dripping water, the bathroom walls were run down, the faucet and shower handles were difficult to turn. This place is not luxe at all!
Stayed 3 nights in May 2024

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort was skeptical about staying anywhere in Cancun and this place was beautiful and safe staff was amazing and nice quick room service or when you need new towels they’re on it bar staff was Amazing. Pool staff was nice and quick with drinks overall amazing stay
Stayed 5 nights in May 2024

6/10 Okay

Genady, Muscle Shoals

Traveled with family
Liked: Staff & service
Hotel is very small. we liked that room key integrated with wrist bracelet - very convenient. You may order food in room - included in the package and very convenient.
Stayed 8 nights in May 2024

10/10 Excellent

Zakiyyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay celebrating Mother’s Day weekend. It was amazing the specialties restaurants were totally amazing. I must mention my favorite person Erik who went above and beyond to make my stay so memorable. Please do yourself a service and book a Spa treatment. Mario is excellent, professional and treats you with so much respect. The only truth from the reviews is the buffet food was not hot. Again the specialty restaurants made up for that. Although I didn’t have a balcony, I did get a room with a fantastic view, room 331. The windows open up and the breeze and ocean waves sounds was so good. I don’t really have any negative things to say I went to have church on the beach and to commune with God. Shout out to the entertainment in Bar One. Okay, just plan a visit you won’t be disappointed. Oh I did get to look inside the suite and WOW! It was soooooo nice. Book your trip and have an amazing time.
Stayed 4 nights in May 2024

8/10 Good

Faraz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. Food options were limited to someone who can only eat halal.
Stayed 4 nights in May 2024

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 8 nights in May 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service
This was our first time staying at an all-inclusive resort, and we were impressed with the friendliness of all of the staff members. Jacob, a bartender at BAR ONE, was especially awesome. He was very kind and made a really positive impression on both of us. Thank you for making our time extra special, Jacob! And thank you Sandos for an awesome experience!
Stayed 6 nights in May 2024

6/10 Okay

Karim

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
An older property that has been well maintained. Staff at all levels (housekeeping to restaurant) have great customer service and always aiming to please the guest. Food in the resort is disappointing. Not enough seating poolside/beach (majority of seats are gone by 6 am each day). I will consider other resorts in the future.
Stayed 7 nights in Apr 2024

10/10 Excellent

Janessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

6/10 Okay

David Ronald

Traveled with partner
Liked: Cleanliness, staff & service
Older hotel try to sell upgrade rooms try to push time shares on you. Staff were all really nice just time to Reno the place. Don’t think I ever will go back. Food was ok.
Stayed 7 nights in May 2024

8/10 Good

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Jeremy William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Place!
Stayed 5 nights in May 2024

6/10 Okay

Kiranpreet Kaur

Stayed 5 nights in May 2024

10/10 Excellent

Yenifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandos Cancún was an outstanding experience!! The service, the cleanliness was spotless, lots of activities to do, the spa was a great add-on. Mario and Silvia from the Spa were very professional and provided great service. I highly recommend the Frattini restaurant. It was a great experience starting from decoration, music, amazing food and the service.. top notch! Advel was our server and made the experience even more pleasant. Highly recommended!
Stayed 5 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5