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Hotel Plaza Kokai Cancún
3.0 star property

Family-friendly Cancun hotel in Downtown Cancun with 2 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Plaza Kokai Cancún

Photo gallery for Hotel Plaza Kokai Cancún

Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine
Superior Room, 1 King Bed | Street view
Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished
Bar (on property)

Overview of Hotel Plaza Kokai Cancún

Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500
  • Popular LocationLas Palapas Park8 min walk
  • Popular LocationPuerto Cancun Marina Town Center18 min walk
  • Popular LocationPlaza Las Americas2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive
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Room options

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Digital channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar King

In-room safe, individually decorated, individually furnished

Estandar King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

In-room safe, individually decorated, individually furnished

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

In-room safe, individually decorated, individually furnished

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior

In-room safe, individually decorated, individually furnished

Room Superior

  • Sleeps 2
  • 1 Queen Bed(s) OR 1 Full Bed(s)

View all photos for Suite Junior

In-room safe, individually decorated, individually furnished

Suite Junior

  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 King Bed(s) OR 1 Queen Bed(s)

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$53 total
includes taxes & fees
May 1 - May 2
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About the neighborhood

Cancun

Hotel Plaza Kokai Cancún is located in Downtown Cancun, a neighborhood in Cancun, and is near the airport and near the beach. Puerto Cancun Marina Town Center and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Las Palapas Park and Delfines Beach. Traveling with kids? Don't miss Ventura Park Cancun. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Benito Juarez Municipal Building - 5 min walk
  • Las Palapas Park - 8 min walk
  • Puerto Cancun Marina Town Center - 18 min walk
  • Plaza Las Americas - 2 min drive
  • Plaza 28 - 2 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Ty-Coz - 4 min walk
  • Temakita Cancun - 6 min walk
  • The Healthy Place - 7 min walk
  • Taqueria Coapenitos - 3 min walk
  • Yamamoto - 2 min walk

About this property

Hotel Plaza Kokai Cancún

Family-friendly hotel near Las Palapas Park
Located close to Puerto Cancun Marina Town Center and Plaza Las Americas, Hotel Plaza Kokai Cancún provides a nightclub, a swim-up bar, and a free daily manager's reception. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Multilingual staff, a front-desk safe, and concierge services
  • Tour/ticket assistance, free newspapers, and luggage storage
  • Motorized watercraft on site, meeting rooms, and an elevator
  • Guest reviews say good things about the helpful staff and location
Room features
All 55 individually furnished rooms include perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • 28-cm TVs with digital channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • El meson espanol
  • La Tasca

Things to do

  • Children's pool
  • Nightclub
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Kokai
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun

Frequently asked questions

Does Hotel Plaza Kokai Cancún have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Hotel Plaza Kokai Cancún?

As of Apr 30, 2024, prices found for a 1-night stay for 2 adults at Hotel Plaza Kokai Cancún on May 2, 2024 start from $31.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Plaza Kokai Cancún pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Kokai Cancún?

There is free parking nearby.

What time is check-in at Hotel Plaza Kokai Cancún?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Plaza Kokai Cancún?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Plaza Kokai Cancún located?

This family-friendly Cancun hotel is located near the airport, within 1 mi (2 km) of Las Palapas Park and Puerto Cancun Marina Town Center. Plaza Las Americas and La Isla Shopping Mall are also within 9 mi (15 km).

Hotel Plaza Kokai Cancún Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 130 out of 512 reviews" "
Rating 8 - Good. 168 out of 512 reviews" "
Rating 6 - Okay. 113 out of 512 reviews" "
Rating 4 - Poor. 48 out of 512 reviews" "
Rating 2 - Terrible. 53 out of 512 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Melinda

Liked: Staff & service
Disliked: Amenities
The property is in the city, it is quiet but sketchy. Pool area very small (7-10 people). Nice restaurant, friendly and helpful, some English speakers, parking is on the street first come, and this hotel gives Hostel vibes. No refrigerator, no microwave, very minimal items to include 1 small table with a broken chair.
Stayed 4 nights in Apr 2024

8/10 Good

Hector Jesus

Liked: Cleanliness, staff & service
Next to Cancun downtown and the bus station
Stayed 6 nights in Apr 2024

6/10 Okay

Lorenzo

Liked: Staff & service
The location is excellent. Didn't like the bathrooms because the drainage is very old and sometimes gives some bad smells. Also, the floor of the shower is not very appropriate and is a little slippery and the light is too opaque. Needs lighter bathroom so ladies can work on their makeup.
Stayed 2 nights in Feb 2024

2/10 Terrible

C

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I ever been ; old smells like drainage, leak on the restroom bowl
Stayed 4 nights in Feb 2024

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Plaza Kokai is clean, functional but sparse. Perfect is you are not planning on staying in the hotel all day long. The only issue I had was that the hot water for showers tendered to run a bit lukewarm for my tastes and the street noise could get loud at times. The staff were all very nice and professional. The air conditioning unit worked perfectly and helped with the humidity.
Stayed 3 nights in Feb 2024

2/10 Terrible

CHIA-CHUN

Stayed 7 nights in Jan 2024

10/10 Excellent

Dave

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and staff was curtious
Stayed 1 night in Jan 2024

6/10 Okay

Christiane

Stayed 1 night in Nov 2023

10/10 Excellent

Armando Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN!!!! SERVICE!!!
Stayed 1 night in Nov 2023

2/10 Terrible

Alexander

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No hot water. The phone in the room was dead, no connection. The receptionist was not welcoming, like indifferent to us upon our arrival. Would not recommend to anyone to stay in this hotel. We checked out after one night to another hotel. Requested for refund.
Stayed 7 nights in Nov 2023