"We had a lovely stay at this hotel that literally was next to Victoria station. It was a cheerful place with helpful and attentive staff who listened to our requests and acted on them. The bed was superior, the bathroom was very well organized and the staff switched us to a shower rather than a bath/ shower as we have physical limitations. The only drawback we had was where the elevator was located was not very convenient. And a long way from room. The staffed helped us with our bags and...