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Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive

Reception
Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE | Memory foam beds, free minibar, in-room safe, desk
Aerial view
Memory foam beds, free minibar, in-room safe, desk
Restaurant
Reviews
8.4

Very good

Popular amenities

  • All inclusiveAll inclusiveAll inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
The price is $639
$777 total
includes taxes & fees
Jun 8 - Jun 9

Explore the area

Map
Vialidad Paseo Mujeres, Manzana 1, Lote 10 Sm. 3, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77400
  • Popular LocationPlaya Mujeres Golf Club5 min drive
  • Popular LocationMujeres Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive
  • Popular LocationNorth Beach90 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Yacine
May 5, 2024
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Room options

View all photos for Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
  • 710 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
  • 710 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside - 2 KIDS FREE

Family Selection Junior Suite Beachside - 2 KIDS FREE | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside - 2 KIDS FREE

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
  • 710 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

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Grand Palladium Costa Mujeres Resort & Spa - All Inclusive
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Breakfast included
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8.4 out of 10, Very Good, (991)
The price is $374
$456 total
includes taxes & fees
Jun 9 - Jun 10
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

About the neighborhood

Costa Mujeres

Located in Costa Mujeres, Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive is next to a golf course and on the beach. Shoppers can check out Puerto Cancun Marina Town Center, while everyone can enjoy the natural beauty of Mujeres Beach and Garrafon Natural Reef Park. Ultramar Ferry Puerto Juárez and North Beach are two other places to visit that come recommended. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Costa Mujeres travel guideOpens in a new window

What's nearby

  • Playa Mujeres Golf Club - 5 min drive
  • Mujeres Beach - 12 min drive
  • Isla Mujeres Ferry Terminal - 84 min drive
  • Dolphin Discovery - 90 min drive
  • North Beach - 90 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • Isla Blanca - 9 min walk
  • Mar - 5 min drive
  • Poseidon - 1 min walk
  • Bistro Brasserie - 5 min drive
  • Aurum Lobby Bar - 6 min walk

About this property

Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive

Luxury all-inclusive property near Mujeres Beach
Located close to North Beach and Garrafon Natural Reef Park, Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive provides a free breakfast buffet, 18 holes of golf, and free water park access. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and 2 beach bars. Indulge in a sports massage, a facial, and reflexology at the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Yoga classes and Pilates classes are offered at the gym; other things to do include archery and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 poolside bars and a swim-up bar.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • 8 outdoor tennis courts, a free beach club on site, and babysitting (surcharge)
  • A porter/bellhop, massage treatment rooms, and concierge services
Room features
All 80 rooms boast comforts such as private indoor spa tubs and 24-hour room service, as well as thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Children's slippers, childcare services, and free infant beds
  • Bathrooms with jetted tubs and rainfall showers
  • 55-inch Smart TVs with digital channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (10,710 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 55-inch Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Separate dining area

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Family Selection Grand Palladium All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium All Inclusive

Frequently asked questions

Does Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive on Jun 8, 2024 start from $638.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Self parking is free at this property.

What time is check-in at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Yes, the property is all-inclusive.

Where is Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive located?

Located in Costa Mujeres, this beachfront property is next to a golf course, 1.9 mi (3 km) from Mujeres Beach, and within 9 mi (15 km) of Garrafon Natural Reef Park and Ultramar Ferry Puerto Juárez. North Beach and Puerto Cancun Marina Town Center are also within 9 mi (15 km).

Reviews

8.4

Very Good

Rating 10 - Excellent. 31 out of 55 reviews" "
Rating 8 - Good. 12 out of 55 reviews" "
Rating 6 - Okay. 3 out of 55 reviews" "
Rating 4 - Poor. 5 out of 55 reviews" "
Rating 2 - Terrible. 4 out of 55 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Yacine

Stayed 1 night in May 2024

10/10 Excellent

Pamela Krizia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place as a family! The spa experience was incredible. The only thing disappointing was the noisy doors in the middle of the night. Some guests were very inconsiderate and just keeps shutting it off so loud. You can hear guests from the hallways. It’s a big building but looks like doors are thin enough that you can hear every single noise at night.
Stayed 3 nights in Apr 2024

10/10 Excellent

virginia

Stayed 5 nights in Apr 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024

8/10 Good

Myong, flushing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all it was great resort. but the restaurant, they serve buffet in brrakfast and lunch in every restaurant.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dev, Edina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort that we have stayed in Cancun. Facility, room, cleanliness, staff, food... You name it. A true five-star resort for family. We chose to stay the family selection with all inclusive option. Multiple pools and also close to the beach added to the fun. Both of my kids had a great time and so are my wife and me! We will definitely go back! We
Stayed 7 nights in Mar 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's peaceful and quiet, beautiful, pristine, not too crowded, close to the beach we love our room its panoramic ocean view, great staff great food
Stayed 5 nights in Feb 2024

10/10 Excellent

Poseidon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this resort. Doesn’t disappoint. Beautiful facilities, kind staff, excellent food, beautiful beach. One person stood out, Frida, our butler. Always helpful and with a smile. She arranged late checkout for us which was critical as we had a late flight. She also helped us with various other things during our stay and our kids loved her too. Very sweet and kind.
Stayed 7 nights in Jan 2024

10/10 Excellent

Daniel Vargas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and service. With the exception of a minor issue with a cart driver that was rude - everything was perfect
Stayed 8 nights in Nov 2023

8/10 Good

Andi

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Sebastian

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atencion de parte de los mayordomos
Stayed 4 nights in Jul 2023

6/10 Okay

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
3 night A/C room no cooling on the night. No fixed. 3 time call.
Stayed 3 nights in May 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful landscaping, terrible food
The outdoor landscaping, paths, fountains are the stars during both day and night. However, not a good place for people with mobility issues, or disabilities. Many, many levels changes, uneven steps, few railings, and unexpected angles and no ADA here in Nexuco. All Inclusive was fun for activitities but the food was mediocre to poor. My son found a 1/2 size hard concrete "something " in his cooked mushrooms. Hotels.com did not honor the free airport transfer and the hotel said ut wasn't their problem. After spending an hour at the on site Expedia office with no positve outcome, even though the reservation and confirmation# clearly says free airport transfer, the rep said I'd have to argue with Hotels.com when I get back. Lots of fun pools with bars everywhere however drinks in general were awful. Staff in general were friendly but communication often got screwed up. Some is language but some just incompetence. I booked this hotel because of the Nadal Tennis Academy but basically it's just branding with a little Nadal museum, tiny store, and 8 clay courts, 3 covered. Clinics were nothing special but good practice.The beach was nice.
Stayed 7 nights in Dec 2022

10/10 Excellent

Alejandro

Stayed 6 nights in Jun 2022

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, top notch service. Entertainment team was fantastic.
Stayed 4 nights in Mar 2022

4/10 Poor

Verified traveler

Stayed 6 nights in Dec 2020

8/10 Good

Levin, Staten Island

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From entertainment- Samir and Elle did a fabulous job keeping us busy. Shows in the evening are top notch. Food was also good but due to Covid they did have to make many adjustments. The spa was fabulous and our stay included hydrotherapy for free so TAKE advantage of it! Room are very clean and modern. Large resort with a lot to do. Kids clue was incredible! Wendy and Becky are very nice and always keep the kids busy. So much to do here and I’ll definitely be back.
Stayed 6 nights in Nov 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2020

6/10 Okay

MinaT, California

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First of all the staff at the front desk was not friendly at all, so that was our first impression, we had paid for the family selection loft suite king bed, which is the most expensive option. when we got there, we went to the suite and it turns out to be 2 queen beds, there was staining on the floor, the mini fridge had rust and it did not look safe, I made a huge deal and had a manager come out, they switched us the next day to a better room with king bed, also to get an ocean front, its $50 a night extra...the food was not the best, they have 1 buffet open for breakfast, one buffet open for lunch and they serve the same exact food everyday, and for dinner they had only 4 restaurants open and every night you had to make a reservation between 2 restaurants cause they open 2 restaurants at a time and the next day they open the other 2 and so on. We only liked the japanese restaurant So we had a tough time with the food on the nights it wasnt open. Also if youre not in family selection, you pay $10 per for every room service. The pools are very nice and the overall look of the resort is very appealing
Stayed 6 nights in Nov 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2020

4/10 Poor

Raquel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel will use 2 hours of your time/vacation to talk you into a membership "timeshare". The staff is trained to beg you to listen and walk some of the hotel rooms to convince you spend a hefty amount of money on their timeshare packages. The staff is super friendly and nice but I surely didn't appreciate the 2 hours my family lost listening to a couple of men trying to sell my husband and I a timeshare package.
Stayed 5 nights in Jul 2020

10/10 Excellent

Cyril

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love attention to detail from our concierge services ; Fernanda and all the friendly staffs - raffi, oscar...etc
Stayed 12 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property and outstanding amenities! Nothing is perfect but this was as near perfect as it could be. Lovely room. Awesome pools. Best and most consistently excellent customer service we have ever experienced, from golf cart drivers to family host, restaurant workers, bell hops..every one was accommodating, kind, and all seem to truly love there jobs
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First Impression: The resort is beautiful. We were not found on the list to access the resort, luckily I was able to find my booking confirmation. We waited for a while at the front lobby to do private check in at the Family Selection. My emailed room request was never responded to, I did not get what I asked for in terms of beds but was accommodated next day. FamilyBoss items a nice touch. The Family Selection: Staff in the Family Selection kids club were great in the building and poolside. Fernanda was an amazing family host, she truly went out of her way to meet our needs, even after we moved rooms and were technically assigned a new host. The family pool with Carla and the activities they provide were great additions to our stay, I think my daughter (Age 4) would have preferred we stayed there from open to close. Food and drinks at Es Niu were also very good. The resort wasn’t especially busy when we were there, but the perks of Family Selection were not well communicated. I wasn’t sure if we were allowed to use the pool at TRS (adults only of course) or not, also not clear on the beach which area is for Family Selection. We had popcorn brought to our room by the Family Host, as I saw someone else with it otherwise I would not have known it was available. The Food: Generally I would say the food was quite good. Italian restaurant and Sports Bar, I would skip next time. Highly recommend Piacere for amazing coffees by Karim and their desserts! Wings at Thai, a must!
Stayed 8 nights in Sep 2019