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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort
5.0 star property

Luxury property on the beach, with 6 outdoor swimming pools

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

6 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Luxury Presidential Ocean Front One Bedroom Suite Diamond Club | Premium bedding, down comforters, free minibar, in-room safe
12 restaurants, dinner served, Asian cuisine
Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is $365
$365 total
includes taxes & fees
May 5 - May 6

Explore the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712
  • Popular LocationMoon Palace Golf Club15 min drive
  • Popular LocationPetempich Bay17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
  • Popular LocationPuerto Morelos Town Square25 min drive
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Room options

View all photos for Luxury Junior Suite Swim Out

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Swim Out

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite | Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 1089 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Beach/ocean view

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 1096 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 548 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 5205 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 3437 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club | Terrace/patio

Luxury Junior Suite Ocean Front Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club | Premium bedding, down comforters, free minibar, in-room safe

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 994 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 1096 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite

View from room

Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 544 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino
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Hot Tub
Breakfast included
All inclusive
7.4 out of 10, Good, (1861)
The price is $353
$353 total
includes taxes & fees
May 14 - May 15
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

About the neighborhood

Puerto Morelos

Located in Puerto Morelos, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is near the airport and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Delfines Beach. Traveling with kids? Don't miss Ventura Park Cancun.
Visit our Puerto Morelos travel guideOpens in a new window

What's nearby

  • Moon Palace Golf Club - 15 min drive
  • Petempich Bay - 17 min drive
  • Ventura Park Cancun - 20 min drive
  • Puerto Morelos Beach - 23 min drive
  • Puerto Morelos Town Square - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Agave Mexican Cuisine - 1 min walk
  • Grand Lobby Bar - 16 min drive
  • Cusco - 19 min drive
  • Grand Central Buffet - 17 min drive
  • The Grill - 18 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury all-inclusive property near El Tinto Golf Course
Located close to Ventura Park Cancun, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort provides free full breakfast, free water park access, and 3 swim-up bars. This property is a great place to bask in the sun with a white sand beach, 4 beach bars, and sun loungers. Treat yourself to a body scrub, a body wrap, or a deep-tissue massage at the onsite spa. Be sure to enjoy Asian cuisine at one of the 12 on-site restaurants. Fitness classes and yoga classes are offered at the gym; other things to do include volleyball and beach yoga. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 3 poolside bars and a terrace.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, with a lazy river, a waterslide, and 3 swim-up bars
  • Tennis courts, a billiards/pool table, and luggage storage
  • Table tennis, a gift shop, and ATM/banking services
  • Tour/ticket assistance, coffee/tea in the lobby, and a porter/bellhop
  • Guest reviews say good things about the family-friendly amenities, pool, and helpful staff
Room features
All 1005 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Down comforters and sofa beds
  • Bathrooms with free toiletries and hair dryers
  • Plasma TVs with premium channels
  • Balconies, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 poolside bars
  • 3 swim-up bars
  • 4 beach bars
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Frequently asked questions

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort on May 5, 2024 start from $365.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

This property doesn't offer parking.

What time is check-in at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Check-out is at noon.

Are there all-inclusive benefits at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Yes, the property is all-inclusive. Activities include surfing/body boarding, tennis, volleyball, and more.

Where is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort located?

This Puerto Morelos property is on the beach, 6.6 mi (10.6 km) from El Tinto Golf Course, and within 16 mi (25 km) of Ventura Park Cancun and Puerto Morelos Town Square.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 292 out of 660 reviews" "
Rating 8 - Good. 166 out of 660 reviews" "
Rating 6 - Okay. 84 out of 660 reviews" "
Rating 4 - Poor. 48 out of 660 reviews" "
Rating 2 - Terrible. 70 out of 660 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Seon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort!
Stayed 4 nights in Apr 2024

2/10 Terrible

Jamileh

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Everything is costing, food variety was horrible. Excursions scammed, money stolen from room and no actions were taken
Stayed 6 nights in Apr 2024

8/10 Good

Jenica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from our butler Jonathan was exceptional.
Stayed 5 nights in Apr 2024

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Pool was warm and huge! Great views and walkable resort. Nice people and felt super safe. Great ahows. Be sure to bring white clothes for the white party on friday nights along with your dancing shoes. That was an awesome party night. Always a show for the kids. Great resort.
Stayed 7 nights in Apr 2024

8/10 Good

robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great time. The resort is nice. Water park is great. Food is decent. The restaurants all have long wait for the food once ordered but that is becuase they are understaffed. The staff is great. Also they claim that there is a long wait for all the restaruants and when you get in there the restruant is pretty empty. Not sure what that was about
Stayed 7 nights in Apr 2024

4/10 Poor

Megan, new York

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was kid-friendly with lots to do for them. Wish there was an option to purchase top-shelf drinks. The food quality fluctuated during our stay, improving towards the end. Although we faced no issues dining early at 5:30 pm, a significant inconvenience arose during check-in when they charged my card despite prepayment through Expedia. When I spoke with the front desk they said sorry it would take 5 days to return to the c. card. The last day they had not even initiated the refund and it took us 45 minutes to get them to process it. They also struggled to provide connecting rooms or access to my children's room, which was five rooms away. After persistent follow-ups, I managed to obtain a bracelet for access. While my children's room was fine, mine had a persistent bathroom odor from the third day onwards, and the staff's assistance was lacking. The spa was visually appealing, but be cautious about the duration of your services; my 60-minute booking was cut short to 40 minutes. After negotiation, they rectified this with an additional massage, which was a great massage. The gym was nice but small and crowded they let me check out a yoga mat to stretch in my room. My youngest son said they only spoke Spanish in the kids club.
Stayed 6 nights in Feb 2024

2/10 Terrible

darlene

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got to the resort at about 9 am. I was supposed to be in my room to check in by 3 which was fine. They would not get me in my room until 5:30 Pm. We get to the room it smelled horrific and was dirty. So we asked to change the room and they said we need another hour. We get to the changed room and it wasn’t ocean view they refused to change it and said “to the hotel this is ocean view”. The staff is extremely rude, you call for room service they “what do you want lady we don’t have nothing” extremely rude. The resort has horrible food nothing was appetizing except maybe fries and all the restaurants close early or refuse to serve you if you’re wearing a tank top. They charged extra non necessary fees when I got to the hotel that I was unaware of us as well. When leaving the hotel they claimed they scheduled our shuttle back to the airport and they didn’t. So we had to pay 130$ for transportation just to get back to the airport and just make our flight. I do not recommend this hotel pricey and way too inconvenient. Everyone expects a tip as well
Stayed 5 nights in Apr 2024

8/10 Good

Anastasia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the resort for 6 days. Our butlers Abril and Clarisa made sure we had everything we need and were super friendly and attentive to all our needs, trying to accommodate a person with disability is not easy when the resort doesn’t have any pool lifts and accessible showers. This is something I think the management should consider. The resort was clean with great food and entertainment, however we didn’t feel safe in water park, in fact I flipped over from tube and bumped my head, knee and wrist very hard, and after learned we have to pay for doctor. They gave the paper to write down my information and what happened, however at the end I learned this was cancelation to see the doctor.. I think this is something shady to do when you even can’t think straight after accident and are worried for your kids to not go on any slides anymore and get hurt. The other thing what happened to us is that elevator dropped down from one floor to another, my mother fell and hurt her knees and again it took them probably a day to fix it…and people were still going on this elevator, when I think they should’ve closed it . Overall we had a good time, but some things the hotel I think needs to work on. It takes team to fix things, not only butlers who are trying the best to make you feel better.
Stayed 6 nights in Apr 2024

8/10 Good

Florence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Butlers was on point. Bery cordial and always ready to help.
Stayed 4 nights in Apr 2024

10/10 Excellent

Abul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids activities.
Stayed 4 nights in Apr 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5
Address
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO