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"Stayed at this hotel on business and it was beautiful and the staff were amazing. The breakfast buffet was fantastic. Will definitely stay here again on my next trip. "

"Top notch place!"

"Great hotel"

"Nice and clean. Great location. Easy transportation to anywhere by subway lines right next to it. "

"Overall excellent. Staff service and attention exemplary. Bathroom and room a bit dated. Grout in shower was ‘ not good’. But overall excellent "

"A lovely stay. Excellent service. The only issue we had is that the doorman gave the taxi driver the incorrect airport, luckily we left early enough and made it to the right airport. "

"It was a very pleasant stay. The staff were friendly and respectful. Cleaning and laundry service were very considerably and flexible to fit our time frame. Front desk responded fast. The location was very convenient. "

"Really enjoyed my stay at Grand Kempinski. Location is convenient yet quiet. Several restaurants, a shopping mall and a subway station are all in walking distance. Staff were professional and friendly. Bellboys were very helpful. Our room has a nice view of the Bund. The only minor thing is that although the bathroom is decently-sized, I couldn't find a good spot for my toiletries. A design flaw I guess. Overall I highly recommend this hotel and would stay here again next time I come to Shanghai."

"For a 4-5 star hotel at the center of Xujiahui, this offers a great value. The hotel staff is professional. The rooms are kept in a great condition. The breakfast is superb. My only suggestion is that the sitting area in the lobby could be expanded"