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"Stayed at this hotel on business and it was beautiful and the staff were amazing. The breakfast buffet was fantastic. Will definitely stay here again on my next trip. "

"Top notch place!"

"Great hotel"

"Amazing view "

"A lovely stay. Excellent service. The only issue we had is that the doorman gave the taxi driver the incorrect airport, luckily we left early enough and made it to the right airport. "

"It was a very pleasant stay. The staff were friendly and respectful. Cleaning and laundry service were very considerably and flexible to fit our time frame. Front desk responded fast. The location was very convenient. "

"The service is good and location is convenient."

"Really enjoyed my stay at Grand Kempinski. Location is convenient yet quiet. Several restaurants, a shopping mall and a subway station are all in walking distance. Staff were professional and friendly. Bellboys were very helpful. Our room has a nice view of the Bund. The only minor thing is that although the bathroom is decently-sized, I couldn't find a good spot for my toiletries. A design flaw I guess. Overall I highly recommend this hotel and would stay here again next time I come to Shanghai."

"The room was modern and very pretty. Location was great, it’s right next to the tallest building in Shanghai and very close to the metro stop. Yet, the walls were too thin so we can hear other people talking. Their checkin process was disorganized, we literally have to check with the front desk each time, and they did not text/call us. "