Dear M.,Thank you for your review and for staying with us! We’re thrilled to hear that you enjoyed our great location and spacious rooms. It’s also wonderful to know that our staff were helpful and the cleanliness met your expectations. We look forward to welcoming you back soon in Vienna.Best regards,Franck I.Front Office Team Elaya Hotel Vienna City Center

Dear Nel,Thank you for staying with us at our elaya hotel vienna city center and for your your kind review.We're delighted to hear that you enjoyed our beautiful location and superb breakfast.We look forward to welcoming you back to our hotel soon.Best regards,Franck I.Front Office Team Elaya Hotel Vienna City Center

Dear Scott,We are genuinely grateful for your recent stay at our Elaya Hotel Vienna City Center and for taking the time to share your fantastic review. It's wonderful to hear that you enjoyed your experience with us.We always aim to provide our guests with exceptional service and a comfortable environment, and we're thrilled that our efforts resonated with you. Your kind words about our location and the tranquility of our surroundings mean a lot to us.We look forward to the opportunity to welcome you back for another enjoyable stay whenever your travels bring you to Vienna.Warm regards,Franck I. Front Office Team Elaya Hotel Vienna City Center

Dear Nicola,Thank you for taking the time to share your feedback. We're pleased to hear that you found our hotel to be well-located, clean, and with helpful staff. We apologize for any disturbance caused by noise in the early mornings and are glad to hear that the provided eye mask and earplugs helped. We appreciate your suggestion regarding secondary glazing with built-in blackout blinds and will certainly consider it for future improvements.We're sorry to hear about the issue with hot water during your stay, but we're glad it was resolved in time for you to enjoy a wonderful hot shower on your last morning. We regret that you didn't have the opportunity to sample our breakfast or other facilities, and we hope to have the chance to welcome you back in the future so you can experience everything our hotel has to offer.Best regards,Franck I.elaya Hotel Vienna city center Front Office

Dear Ross,Thank you for sharing your feedback. We're glad to hear that you appreciated the hotel's central location, which is indeed one of our main attractions.However, we apologize for the inconvenience you experienced with the cold showers. This is not up to our standards, and we understand how frustrating it must have been. We will address this issue with our staff to ensure it doesn't happen again in the future.Regarding the breakfast, we appreciate your input and will take it into consideration for future improvements.We understand your perspective on the value for money and will strive to provide a better experience for our guests in the future.Thank you for staying with us, and we hope to have the opportunity to welcome you back and provide a more enjoyable stay.Best regards,Franck I.elaya Hotel Vienna city center Front Office

Dear Ben Joseph,Thank you for choosing to stay at the elaya Hotel Vienna City Center and for sharing your feedback with us.We're delighted to hear that you had a perfect stay and thank you for highlighting our great locationenjoyed our great location.We hope to welcome you back again soon!Warm regards,Franck I.elaya Hotel Vienna city center Front Office

Dear Ed,Thank you for your stellar review! We're thrilled to hear that you enjoyed our great rooms, friendly staff, and perfect location. we're delighted that we were able to meet your expectations during your stay. We hope to have the pleasure of welcoming you back soon for another fantastic experience!Best regards,Franck I.elaya Hotel Vienna city center Front Office

Dear Radha,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations.We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that you did not find our accommodations to your liking. We take all feedback seriously and will review your comments to see where improvements can be made.If there's anything specific you would like to discuss or if there's anything we can do to make your experience better, please don't hesitate to reach out to us directly.We appreciate your input and hope to have the opportunity to welcome you back in the future under better circumstances.Best regards,Franck I. elaya Hotel Vienna city center Front Office

Dear Kimberly,Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our front desk staff. Providing friendly, helpful, and welcoming service is incredibly important to us, and we are delighted that our team member made such a positive impression on you and we appreciate your recognition of their efforts.We look forward to welcoming you back again soonin our elaya Hotels!Warm regards from Vienna,Franck I.elaya Hotel Vienna city center Front Office

Dear Ina,Thank you for sharing your review about your recent stay with us. We are glad to hear that our staff's hospitality and efficiency made a positive impression.It's great to know that you found the room spacious and comfortable, and we're pleased that the Nespresso machine added a nice touch to your stay. Our central location proximity to St. Stephen's is indeed one of our key highlights.We value your input and hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Best regards,Franck I.elaya Hotel Vienna city center Front Office

Dear Michael,Thank you very much for your positive review of our hotel. We are delighted to hear that you had a pleasant stay with us and that our staff contributed to your positive experience.It is our utmost concern that our guests feel comfortable and we are proud that our staff is always friendly, helpful, and efficient.We hope that you will visit us again soon to experience more beautiful moments in Vienna.Sincerely,Franck I. elaya Hotel Vienna city center Front Office

Hi Mariam,Thank you for your positive review! We're delighted to hear that our location met your expectations. We appreciate your feedback and hope to welcome you back soon.Best regards from Vienna,Franck I.elaya Hotel Vienna city center Front Office

Dear Shirley Marie,Thank you for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you felt special during your stay and that our staff members—Yulia, Messadi, Benedect, and Israel—contributed to making your visit memorable.It's fantastic that you found our hotel clean and our location perfect for exploring the Cathedral and shopping. We truly appreciate your recommendation, and we would be honored to welcome you back whenever you have another chance to visit. Your satisfaction is our priority, and we look forward to exceeding your expectations again in the future.If you have any further feedback or requests, please feel free to let us know. Thank you for choosing our hotel, and we can't wait to host you again.Warm regards,Franck I. elaya Hotel Vienna city center Front Office

Dear Steven,Thank you so much for your fantastic review and recommendation! We're thrilled to hear that you had a wonderful experience at our hotel. It's great to know that you enjoyed our perfect central location, the quiet surroundings, and the beautiful, spotless room with all the amenities.We're especially pleased that our staff contributed to making your stay enjoyable, and that you found the bed very comfortable. Your kind words about the superb breakfast are truly appreciated.We look forward to welcoming you back on your next visit. If there's anything specific you loved about your stay or any preferences for your next visit, feel free to let us know.Thank you for choosing our hotel!Best regards,Franck Ielaya vienna city center Front Office

Dear Neelesh,Thank you for your positive review! We're thrilled to hear that you found our hotel great, with spacious rooms and a very central location. It's wonderful to know that our staff contributed to a friendly experience.We look forward to welcoming you back on your next visit.Best regards,Franck I. elaya Hotel Vienna city center Front Office

Dear Sepehr,Thank you for your kind words! We're delighted to hear that you enjoyed the great location and had a very comfortable stay. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience.Best regards, Franck I.elaya Hotel Vienna city center Front Office

Dear Meher,Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing time at our elaya Hotel Vienna city center. It's fantastic that you found our staff super helpful, enjoyed the upgraded room, and appreciated the beautiful view. We're delighted to have provided you with a luxurious experience right in the heart of vienna.We look forward to welcoming you back for another fantastic stay.Best regards,Franck I.elaya Hotel Vienna city center Front Office

Dear Avi,Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our great location.However, we sincerely apologize if the breakfast did not meet your expectations. Rest assured, we are constantly inproving the variety, taste, and overall quality of our breakfast to ensure a more satisfying experience for all our guests.Regarding the VIP treatment, we sincerely regret any oversight. We are dedicated to providing our VIP guests with exceptional service, and we will investigate the matter further to ensure that we meet and exceed expectations in the future.Your feedback is crucial to our improvement, and we appreciate your understanding. Should you have any additional details or preferences you'd like to share, please feel free to reach out to us directly.We look forward to the opportunity to welcome you back and offer you an enhanced experience.Best regards,Franck I.elaya Hotel Vienna city center Front Office

Dear May,Thank you for your wonderful and detailed review! We're delighted to hear that you loved the overall vibe of our hotel and that you found our amenities, including toiletries, space, and the Nespresso machine, to your satisfaction.We appreciate your kind words about our 24/7 reception service and complimentary coffee and tea – it's our pleasure to ensure our guests feel well taken care of. Luggage storage is indeed a convenient service, and we're glad you found it useful.We apologize for any confusion regarding the housekeeping services, even when you required them. We will thoroughly review our signage to enhance clarity, and we genuinely appreciate your understanding.Your recommendation means a lot to us, and we're grateful for your high praise. Once again Thank you for choosing our hotel, and we look forward to hosting you again!Best regards,Franck I. elaya Hotel Vienna city center Front Office

Dear Reyna,Thank you for taking the time to share your positive review! We're thrilled to hear that you enjoyed your stay at our hotel and that you found our location convenient for shopping, dining, and accessing the metro. Safety is a top priority for us, and we're delighted to know that you felt secure walking in the area at night.Your recommendation means a lot to us, and we look forward to welcoming you back in the future.We value your input as it helps us continue to provide great service.Once again, thank you for choosing our hotel, and we hope to host you again on your next Vienna visit!Best regards,Franck I.elaya Hotel Vienna city center Front Office

Dear Carolina,We're absolutely delighted to read your review! Our staff takes great pride in being willing and ready to assist, and your kind words reaffirm their commitment to providing outstanding service. We genuinely appreciate your love and support, and we look forward to having the opportunity to welcome you back in the future. Your satisfaction is our ultimate goal, and it's wonderful to know that you had such a positive experience with our dedicated team.Warm regards from Vienna,Franck I, elaya Hotel Vienna city center Front Office

Dear Ruth,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your input, as it helps us make improvements to ensure a better experience for all our guests.We apologize for the inconvenience you experienced in our bathroom facilities. We also regret that the decor and mirror condition did not meet your expectations. We will certainly look into updating these areas to provide a more modern and pleasant environment for our guests.Regarding the bed arrangement, we're sorry to hear that the configuration of the bed was not to your liking. We will review our room descriptions to ensure they accurately reflect the accommodation setup.Your feedback about breakfast is also important to us. We will investigate the issues you mentioned to ensure a more appetizing and well-covered breakfast offering for our guests.On a more positive note, we are delighted to hear that you found our reception staff to be lovely and helpful. We appreciate your kind words about our team and will be sure to pass along your compliments to them.Thank you once again for sharing your thoughts, and we hope that you will consider staying with us again in the future. We are committed to making improvements based on your feedback and providing a more enjoyable experience during your next visit.Warm regards from Vienna,Franck I,elaya Hotel Vienna city center Front Office

Dear Margaret,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you had an excellent experience.We're glad you enjoyed our central location on a quiet side street, as well as the variety of choices offered in our buffet breakfast. It's also wonderful to know that our staff was helpful, and that your room was comfortable and equipped with air conditioning.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Franck I,elaya Hotel Vienna city center Front Office

Dear Olga,Thank you so much for taking the time to leave a review. We're delighted to hear that you found our staff to be friendly and that you felt at home during your visit. Providing a welcoming and comfortable experience for our guests is always our top priority, and it's wonderful to know that we succeeded in making you feel that way.If you have any suggestions or feedback on how we can further enhance your experience in the future, please don't hesitate to share them with us. We appreciate your support and look forward to welcoming you back again soon.Warm regards from Vienna,Franck I.elaya city center Front Office

Dear Ellen,We're thrilled to hear that you had a great experience during your stay with us. Our dedicated staff takes pride in providing exceptional service, and we're delighted to know they made your visit special.Our central location is indeed one of our strong points, and we're glad you found it convenient for exploring the major sights on foot.If you have any more feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best regards from Vienna,Franck I. elaya Vienna city center Front Office

Dear Amanda,Thank you so much for taking the time to share your wonderful review of our hotel! We're thrilled to hear that you had such a positive experience during your stay with us.It's fantastic to know that you found our hotel cute and conveniently located near a variety of restaurants. Our team takes great pride in delivering friendly and attentive service, and we're delighted to hear that you had such a pleasant interaction with our staff.Cleanliness and spaciousness are top priorities for us, and we're pleased to hear that you found your room to be clean and comfortable. Those little chocolates are a small gifts of our appreciation for choosing to stay with us.We're glad you had the chance to enjoy our breakfast offerings as well. We believe that a good breakfast sets the tone for a great day, and it's wonderful to know that you found it to be a valuable addition to your stay.Thank you for recommending our hotel, Amanda! We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another stay in the future.Kinds regards from Vienna, Franck I. elaya Vienna city center Front Office

Dear Barbara,Thank you very much for staying with us and for taking the time to provide your feedback. We are glad to hear that everything at our hotel was to your satisfaction. If there is anything we can do to make your next stay even more pleasant, please don't hesitate to let us know. Thank you very much again for your feedback, it would be a pleasure for us to welcome you again in the future.Best regards, Franck I.elay Vienna city center Front office

Dear Yvette ,Thank you so much for taking the time to share your stellar review of your recent stay at Elaya Hotel City Center. We truly appreciate your kind words and are thrilled to hear about your overall satisfaction with your experience.If your future plans ever lead you back to Vienna, we would be absolutely delighted to welcome you both back to our Hotel. Thank you once again for your kind words and for being such wonderful guests!Warmest regards,Franck I.elaya Hotel vienna city center Front Office