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"This hotel is in a perfect location right at the heart of the beautiful historic limestone piazza. The hotel is brand new with spotless modern rooms. The staff is very friendly and accommodating. We highly recommend this hotel. "

"Every thing is perfect "

"Unique place.. very walkable to museums."

"Beautiful building and we were lucky enough to get a room with a terrace which was amazing. Breakfast was good, staff attentive in all dealings."

"Great location and staff. Food excellent at La Terasse and at breakfast."

"The good: The staff is EXTREMELY helpful! They communicated very clearly through Expedia how parking worked, and that we needed a reservation with a garage 100m away. We also needed to register our car license plate with the city, as the hotel is in a controlled traffic area. The hotel managed the city registration and parking registration for us! Also, directions to the parking garage were perfect. Parking and driving in Ortigia can be challenging, but it's not nearly as difficult as in central Palermo, for example. The property is an older hotel with "classical" decor, but it's in really good shape. It's very close to the water in the Ortigia area of Syracusa, which is an historic, walkable area. Everything was clean and comfortable. The breakfast was good and equivalent in style to other hotels in Sicily. The bad: Not really bad, but weird? The staff brought up an oscillating fan with a misting feature to help cool the room. It seemed the hotel (and room) had central air, but I guess they don't turn on central air in April? Maybe they wait until summer. Anyway, the room got hot during the day, even with the fan, but we opened the windows at night and let the cool air in. Also, we asked for restaurant recommendations nearby, and it seems the staff doesn't eat out nearby that much. They did point us to one street and marked a few spots on a map, but couldn't remember the names. We did find an excellent restaurant (Scuola Alimentare) and wine bar (Evoe)."

"Room was missing details for a 4 star hotel. Did not have a coffee maker or kettle in the room. Had to ask reception to provide us with two normal glasses and a coffee cups. Smell of damp in the bathroom but other then that room was clean. Breakfast not enough staff to cater for restaurant size. Items take too long to be replace when finished . Indoor pool needs to be warmer as was cold ."

"Excelente hotel near of the historical centre and restaurants , nice staff yes I recommend this hotel "

"This is easily one of the most charming and wonderful hotel stays that we have had in years. We would not only stay here again, but highly recommend it. We chose and paid more for room 12, which I highly recommend. It felt like am apartment with three rooms rather than just a hotel stay - it had ocean views from two rooms. The location is A ."