Hello Lori, we truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. We look forward to your next visit with us, Thank you,

Hello Kelly, at Red Deer Resort and Casino, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Thank you for staying with us, thank you for the wonderful 5/5 rating and please come visit us again, thank you,

Hello Lesley, thanks for staying in our hotel! We are so pleased to hear you enjoyed your stay and we hope you will visit us again soon. Please think about joining our mailing list for special promotions and discounts, check out our website for this and we hope you will visit us again soon.

Hello Alexandra, Thank you for the feedback. We are so sorry to hear that you had an unpleasant stay with us due to the unexpected flooding-broken sprinkler and also main water pipe burst-city was informed but fixing the pipe took sometime. Because of this city issued a boil water advisory as a cautionary measure, this was unavoidable and we sincerely apologize for the inconvenience caused. We hope to have the chance to serve you again, thank you.

Hello Lori, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice for accommodations in the future.We appreciate your comment on parking, we are working on a solution for this as soon as possible. Thank you,

Hello Bradley, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. Thank you for staying with us and we look forward to your next visit with us, thank you,

Hello Olesia, We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Once again, thank you for choosing us and for the 4-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Thank you,

Hello Jesus O, Thank you for the feedback. Jesus I’m sorry to hear your room had peeling wallpaper and the towel racks were not anchored properly. Our goal is always to meet and exceed guest expectation and we investigate your issues and work towards fixing it all. The appropriate departments will be notified immediately. We hope to have the chance to serve you again. Thank you.

Hello Ruhina, I see you left a 2 star rating, but no details about your experience with us. I would love to hear more about how we can serve you better. Thank you for staying with us and we hope to hear from you. Thank you.

Hello Nghia, we sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Thank you and we hope to see you again soon,

Hello Carrie, We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar, thank you,

Hello Kevin, we sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Thank you,

Hello Mr. Bob, thank you for choosing us and for the incredible 4/5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We thank you for staying with us and hope to see you soon,

Hello Mary Joan, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Thank you for informing us, thank you for staying with us, we do hope to see you soon,

Hello Mr. Gary, Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! We hope you will visit us again soon, thank you,

Hello John: We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. Thank you for staying with us and we hope to see you soon, thank you,

Hello Mr. Wendall, thank you for informing us you were not happy with the clutter and dining hours, we do apologize, we are still somewhat renovating and have just opened our new steak house, this is all noted and management will be informed, thank you and we hope you will still consider us for your future stays. Thank you,

Hello Mr. Jason, we are so sorry you did not enjoy your stay with us and we sincerely apologize for taking so long with the water. We had a couple of busy days but this is no excuse, we hope you will reconsider giving us a 2nd chance and come visit us again, if you are willing please do call on us directly and we will ensure your next stay with us will be more pleasant.

Hello Michael, thank you for staying with us, we are so pleased to hear you enjoyed your stay, do visit us again and please do share your experience with family and friends, thank you,

Hello Ms. Beata, thank you for staying with us, so happy to hear you enjoyed your stay, please share your experience with family and friends and come visit us again, thank you,

Hello Mr. Sean, thank you for rating us, we hope you did enjoy your stay, we would like to hear any comments, suggestions you may have to ensure we are providing the best service possible for all guests, do contact us directly and we hope you will visit us again soon, thank you,

Hello Mr. Michael, thank you for staying with us, we are so happy to hear you enjoyed your stay, do visit us again, thank you.

Hello Maryse, thank you for your comments, we are so happy you are pleased with your stay, we hope you will keep coming back to stay with us, thank you

Hello Bethany, We are so happy to hear from you that you thoroughly enjoyed your stay, thank you so much for telling us. It is always nice to know our guests appreciated the staff, we will share this review with our staff. The casino actually just opened a little over 6 months and our new restauran Hiy Steaks just opened with wonderful new steaks on the menu a couple of months ago, maybe next time you will try our dining options. Thank you for staying with us and we hope to see you visit us again soon, thank you

Hello Michael, we sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Come see us soon, thank you,

Hello Ms. Bernice, thank you for staying with us, we are pleased to hear you found our hotel location accessible with lots of things close by, we hope you will visit us again soon, thank you,

Hallo Mr. Bill, thank you for staying with us, we are sorry you did not find anything special about your stay, we are open to comments.suggestions on how we can improve so that we can meet guest expectations. We hope you will visit us again, thank you,

Hello Ms Rosie, thank you for your comments, we are so happy to know you enjoyed your stay with us, yes we do still have some renovations going on and we hope this will be over soon, our new casino has been open for a few months now and our new event center as well. Please do share your experience with family and friends and come visit us again, thank you,

Hello Mr Travis, thank you for staying with us, we are so pleased to hear you enjoyed your stay that you found our rooms clean and our staff amazing. We will share this with our staff. We hope to see you visit us again soon, thank you,

Hello Mr. Charlie, thank you for taking the time to rate us and we are so very sorry to hear you did not have a pleasant stay with us, we would like to hear from you directly and ask if you could call us so we can find out what went wrong. This way we can fix, resolve and prevent this from happening to other guests. Thank you,

Hello Ms. Colleen, thank you for rating us, for staying with us. We are so happy you enjoyed your stay so it would be appreciated if you would share this with all your family and friends. Thank you,

Hello Charles, Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Thank you for staying with us,

Hello Mr. Greg, we are so sorry to hear you had a bad experience with our hotel, we strive to give exceptional service and we do apologize for the inconvenience. We do have 24/7 front desk to try to resolve any issues guests might have during their stay, we see no notes on this issue. As for the water issue maintenance has been notified and is working to resolve this. We do hope you will give us a 2nd chance. Thank you,

Hello Alexander, thank you for staying with us, so pleased to hear we met your expectations, I will share this with the staff, we hope to see you visit us again soon, thank you,

Hello Mr. Arnold, thank you for your comments, we will investigate your comments and management will be informed. We hope you will give us a 2nd chance if you are in the area again, thank you,

Hello Mr. Brandon, we are so sorry to hear you did not enjoy your stay, we want to hear what went wrong so we can ensure it does not happen again, please do call on us, we welcome any suggestion/comments/ideas so we can service all our guests better. We hope you will give us a 2nd chance and visit us again, thank you,

Hello Mr. Art, thank you for giving us your comments on your stay with us. So happy to hear you enjoyed our hot tub. Thank you and we hope you will visit us again soon,

Hello Ms. Georgina, thank you for staying with us, we do apologize for the slow check in, that day we had a computer issue with reservations coming through to our system from 3rd party booking agents like Expedia. We have fixed the issue. We have resolved this issue now so this will not happen again. We do thank you for your patience and for staying with us. Please do give us a 2nd chance next time you are in town. Thank you,

Hello Ms, Shannon, thank you for your rating, it is always nice to know we met guest expectations. We are also very happy to hear you had a great experience in our new restaurant Hiy Steaks, thank you. Hope to see you again,

Hello Ms. Jenna: Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!. Thank you and we hope to see you again soon.

Hello ??, Thank you for taking the time to rate us, we wished you would give us your comments/suggestions, we see you did not have a pleasant stay but we do hope you will give us a 2nd chance. Thank you,

Hello Ms. Glenda, thank you for staying with us. Our sincere apologies for the misunderstanding regarding breakfast being invcluded, breakfast is available a la carte in our restaurants daily, we only offer breakfast included if it has been booked direct with our hotel under our Bed&Breakfast package or booked with our Club Rooms which is booked in advance. We do hope this will not deter you from coming back to visit again. Can we suggest you book directly with us next time, thank you,

Hello Kelly Mc, thank you for rating us, giving us your comments, we are so happy you enjoyed your stay, that you found parking and easy access, we hope you will share this and come stay with us again soon, thank you,

Hello Ms Amber, thank you for staying with us, so happy to know you enjoyed your stay, please share your experiences with family and friends and we hope to see you again soon, thank you,

Hello Ms. Kim, thank you for your comments, we are pleased to hear we met expectations, do come visit us again and share this with all family and friends, thank you,

Hello Ms. Amanda, thank you for staying with us, we are so pleased you enjoyed you stay. We value all comments, suggestions you may have please do come back to stay with us soon. Thank you,

Hello Mr. William, thank you for staying with us and for rating us as well. We ae so happy to hear you enjoyed your stay, please come back to stay with us again, thank you,

Hello Ms. Elizabeth, thank you for staying with us and we are so sorry you did not have a pleasant stay. We will investigate this immediately and will resolve this. We do apologize and hope you will give us a 2nd chance and if you do call on us directly and we will ensure your next stay with us will be better. Thank you,

Hello Mr. Jerome thank you so much for giving us a rting and your comments, we are so happy you enjoyed your stay, come back to stay with us again, see you soon, thank you,

Hello Mr. Ramzi, thank you for your comments, we are happy you enjoyed your stay, please share this with family and friends and we hope to accommodate you again soon, thank you,