Find Chalets in Quintana Roo from $520

"The staff were amazing and the hotel was very nice. The beach is within step of the pool which was so nice. There were two main pools and one splash pad pool for the kids. My daughter had the most amazing time swimming and playing. They had fun events for kids and adults. Great performances in the evening in the outdoor amphitheater. "

"Great customer service the resort was super clean. I will definitely go back."

"We just finished our stay (2 nights as a couple, 3 nights with friends) and it was a great vacation! So many delicious restaurant options - Basmati & Magna were our favorites - and the staff was so accommodating! Alan was our favorite server but most all the waiters were terrific! Service was phenomenal and our stay couldn’t have been better. So relaxing and fun! The perfect trip! I do wish people wouldn’t save chairs with towels… I read in the rules that wasn’t supposed to be allowed so I do think it’d be nice to have someone monitoring that. So many chairs were left unoccupied all day.. same goes for the pool floats. People would take them to their chairs and not use them. Those clots should definitely stay IN the pool for everyone & I think it’d be great if a staff member collected those that people keep for themselves. It’s really rude… but other than that, no issues - we will absolutely be back in the future to spend more time at Excellence :) "

"Resort was very clean and staff was outstanding. Food was bland and nothing to get excited about. All in all, we had a great time but based off of the food and restaurant choices, we won't be back to this resort."

"From the moments we arrived it was great. The spa experience was excellent whether you’re seeking a pick pick me up or a full day of pampering the spa offers something for everyone. Overall the hotel is a nice place to stay "

"Great location and great staff."

"A"

"Real good "

"Value for money"