Hotels with Room Service in Matale

"This hotel has spacious rooms and lovely windows to look over the city. What was absolutely outstanding was the customer service and genuine care from staff. We needed to extend our stay on our day of check out after being hospitalised in kandy. The staff organised everything and even waited until we were discharged from hospital at 1230AM to hand deliver us our room key and make sure we got in safe. "

"A comfortable room with a fabulous view."

"Excellent place to stay"

"Conveniently close to the Temple of the Sacred Tooth Relic and the lake. A non-alcohol hotel, because I’m told of its proximity to the Temple. Very nice and obliging staff."

"Amazing experience and exceptional staff who tended to my every need. Particularly Sivaraj who worked at the front/lobby who helped me organise my forwarding journey. Also experience the bliss package message in which Nina gave an amazing service to relax and recharge my body. Will definitely recommend and will visit again Thank you once again"

"Great hotel in scenic location but a bit out of centre. The staff were outstanding and the service faultless. "

"The Sevana doesn’t look like much from the outside, but inside is spacious with lots of public seating areas and great views from the rooftop. We stayed here on two separate occasions and both times it was very good. Rooms are comfortable, staff are helpful. There’s a filtered water fountain with reusable glass bottles you can take to your room. The hotel organised a car and driver for us; both the car and the driver were very good, which is not always the case in Sri Lanka. There’s not many good eating options nearby, but we did find a good little restaurant across the road which did excellent dosas. It’s easy to get a tuk tuk to wherever you want to go. "

"We had an absolute great time, i must say the level of customer service was excellent and 5 star, ranging from oir porters, to front desk to the ladies and gents who served us and worked in the restaurant!! Well done!! We shall be back again, beautiful relaxing location as well!!"

"A beautiful hotel overlooking the city and lake in Kandy. Has everything you need for a comfortable stay. A nice rooftop bar to relax before a peaceful quiet sleep. "