8.2/10 Very Good! (1,000 reviews)
This is our 2nd stay at this property. We returned because we love the location with access to a private, beach and the Marina restaurants. The staff is friendly and helpful. The outdoor grounds are well maintained. The club suite layout is great, and the bed was comfortable. However, the unit was poorly maintained. Whe we checked in, we noticed a strong smell. The patio door wouldn't lock. The dishwasher didn't clean dishes, as soap dispenser didn't open, so we had to wash dishes by hand in cold water, no hot available. Decor is dated and the dining chairs and couch were extremely uncomfortable. The AC was dripping onto the floor and the hot water tap in the MB sink leaked all over the counter. We reported some of these issues to staff, and most were promptly addressed. We would consider a return visit if we were assured of a unit in working order.
Reviewed on May 20, 2024