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Balajú Hotel & Suites

3.0 star property
Comfortable hotel, walk to Veracruz Aquarium

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Balajú Hotel & Suites

Outdoor pool, open 7 AM to 10:30 PM, sun loungers
Exterior
In-room safe, iron/ironing board, free WiFi, wheelchair access
Restaurant
View from property
Reviews
8.4

Very good

Popular amenities

  • Restaurant
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included

Explore the area

Map
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900
  • Popular LocationVeracruz Aquarium4 min walk
  • Popular LocationVeracruz Harbour3 min drive
  • Popular LocationZocalo4 min drive
  • AirportVeracruz, Veracruz (VER-General Heriberto Jara Intl.)25 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Good customer service , convenience location , friendly people
Omar
Mar 17, 2024
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Room options

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

7.8/10 Good

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.8/10 Excellent

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

In-room safe, iron/ironing board, free WiFi, wheelchair access

Double Room Standard

10/10 Exceptional
  • Sleeps 4

View all photos for Room Standard

In-room safe, iron/ironing board, free WiFi, wheelchair access

Room Standard

  • Sleeps 2

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includes taxes & fees
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About the neighborhood

Veracruz

Located near the beach, Balajú Hotel & Suites is in Malecon, a neighborhood in Veracruz. Carranza Lighthouse and Veracruz Cathedral are notable landmarks and Veracruz Aquarium is a popular area attraction. Veracruz Harbour and Zocalo are two other places to visit that come recommended.
Visit our Veracruz travel guideOpens in a new window

What's nearby

  • Veracruz Aquarium - 4 min walk
  • Carranza Lighthouse - 20 min walk
  • Veracruz Harbour - 3 min drive
  • Veracruz Cathedral - 4 min drive
  • Zocalo - 4 min drive

Getting around

  • Veracruz Central Station - 10 min drive
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • Che Tango - 5 min walk
  • Gran Cafe del Portal Boulevard - 5 min walk
  • Sirloin Villarrica Acuario - 4 min walk
  • El Rey del Ceviche - 1 min walk
  • Tortas la Nueva Marsellesa - 2 min walk

About this property

Balajú Hotel & Suites

Hotel near Veracruz Aquarium
Located close to Carranza Lighthouse and Veracruz Cathedral, Balajú Hotel & Suites provides a terrace, dry cleaning/laundry services, and a business center. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • A front-desk safe, an elevator, and tour/ticket assistance
  • A porter/bellhop, a banquet hall, and 1 meeting room
  • Guest reviews say good things about the helpful staff
Room features
All 68 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 10:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz

Frequently asked questions

Does Balajú Hotel & Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–10:30 PM.

How much does it cost to stay at Balajú Hotel & Suites?

As of Jun 7, 2024, prices found for a 1-night stay for 2 adults at Balajú Hotel & Suites on Jun 17, 2024 start from $63.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Balajú Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Balajú Hotel & Suites?

Self parking and valet parking are free at this property.

What time is check-in at Balajú Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Balajú Hotel & Suites?

Check-out is at 1 PM.

Where is Balajú Hotel & Suites located?

Located in Malecon, this hotel is within 1 mi (2 km) of Veracruz Aquarium and Carranza Lighthouse. Veracruz Harbour and Veracruz Cathedral are also within 2 mi (3 km).

Reviews

8.4

Very Good

Rating 10 - Excellent. 265 out of 572 reviews" "
Rating 8 - Good. 199 out of 572 reviews" "
Rating 6 - Okay. 62 out of 572 reviews" "
Rating 4 - Poor. 33 out of 572 reviews" "
Rating 2 - Terrible. 13 out of 572 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service , convenience location , friendly people
Stayed 1 night in Mar 2024

4/10 Poor

Victor

Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Stayed 5 nights in Mar 2023

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... exellent location...staff was great too
Stayed 3 nights in Feb 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very clean 100% recommend
Stayed 8 nights in Nov 2022

10/10 Excellent

Yuriel Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge Ayuso the porter is absolutely great!!! He goes out of his way to make sure your stay is nothing but the best. Great asset to the lodging.
Stayed 1 night in Mar 2021

8/10 Good

Justo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are neat and clean. Restaurant right downstairs. Decent selection of food on the buffet. They have a pool. Close to many things: malecon, aquarium, restaurants, shops.... Friendly and helpful staff!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun place. Great service. Nice people. We would return.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the greates location of the city. The restaurant has great and delicious food. For sure I will stay there again. I will highly recommended.
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, good location, acceptable!
My 3rd time there, desk personnel capable and friendly, balcony views, taxi and local bus service good, complaint faulty lock boxes, and room wifi room 315 seriously lacking, sporadic! Included breakfast, simple, but adequate. Rooms large and modern. Shall stay here again, 3.5 rating.
Stayed 7 nights in Jan 2019

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel por el precio pagado
La atención en la recepción, y el valet parking es muy buena; no obstante, en el restaurant puede mejorar. Estuve dos días en fin de semana en la habitación 315, que tiene una bonita vista parcial al mar; siempre muy limpia y el aire acondicionado funcionando perfectamente. Una limitante fue el wifi que no funcionó a pesar de haberlo reportado.
Stayed 2 nights in Sep 2018

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción de hospedaje
Muy buen hotel, limpio con habitaciones amplias y de mucho mejor calidad que otros hoteles en el mismo rango de precio. El desayuno incluido es jugo, cafe, fruta y pan. Tiene alberca aunque es pequeña.
Stayed 1 night in Jun 2018

10/10 Excellent

Person, Earth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% clean every day.
Stayed 15 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
I requested a taxi to be ready at 5 am and they forgot to schedule it. The pillow was really bad. Everything else was very good
Stayed 1 night in May 2018

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

carlos, miami

Good hotel
Good hotel close to the aquarium, in a good neighborhood
Stayed 1 night in Nov 2017

4/10 Poor

carlos, Miami

Disliked: Property conditions & facilities, room comfort
It looks like a nice hotel, but it misses
It looks like a nice hotel, price is ok, rooms are not that bad. But the problem was that there were really noisy room neighbors and they were drunk at 4am, we called frontdesk and they did nothing. Really cold and small pool.
Stayed 2 nights in Oct 2017

10/10 Excellent

global biz guy, san francisco california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Super buffet breakfast
Room large with small but adequate balcony overlooking the bay. Pool small but well designed with towels and shower. Hotel super clean. Bell and front desk staff top notch. Superb fresh fruit selection as well as full cooked Bfast. Don't forget to ask for hot milk for the Veracruz cafe con lece!
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel very very close to the beach
My family and I we have a really good Time My kids enjoyed the food from the hotel and then love the view from the beach with different Aníbal to get time thank you
Thank you
Stayed 2 nights in Jul 2017

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great breakfast.
Everything about this trip was great and the service at the Balaju definitely contributed to that. We could easily walk to the beach, aquarium, restaurants and places to buy souvenirs. One of the best things we remember about the Balaju though is their great complementary breakfast. It was a 5-star breakfast every morning.

General hotel information

Check-In Time
3:00 PM
Check-Out Time
1:00 PM
Star Rating
3.0
Address
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER