Thank you for sharing your comments from your stay with us, Sui Mui May. I am pleased that you have had a great stay with us finding our rooms and hotel to be comfortable, quiet, and clean. It is also our pleasure to know you have found our staff especially our waiters to be very polite. On this note, I do hope we will have many more opportunities to welcome you back with us again in the future. Kind regards,

Hello Wai, thank you for staying with us at Park Plaza Nottingham. As part of our Reassuring Moments programme and to ensure your comfort and safety and to reduce contact points, guests staying for more than one night will only have their rooms cleaned every three days. Should you wish to have your room cleaned more often or require towels or amenity replenishment, please do let us know and we'll be happy to help. We hope to see you back soon. Take care - Barbara

Dear Man Yan, Thank you for your review. I'm delighted you had a great stay with us at Park Plaza Nottingham. We hope to welcome you back again soon! Kind Regards, Claire Guest Relations

Dear OI SHAN, Thank you for your review. On behalf of the entire team at Park Plaza Nottingham please accept my sincere apologies for the disappointment you experienced during your recent stay. Our guest experience is at the heart of everything we do. However, it seems that on this occasion we were far from exceeding your expectations. We appreciate your comments and hope to restore your faith in the hotel in the near future. Kind Regards, Claire Guest Relations

Dear James, thank you for your feedback. We are sorry to learn you were not impressed with your stay. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to welcome you and pleasantly surprise you. Kind regards, Senami

Dear guest, thank you for taking your time to share your review. We are so happy to hear that you really enjoyed your stay with us and that you liked our hotel and breakfast, as well as service provided by our friendly and helpful team. We take pride in delivering exceptional customer service, and we're glad that we were able to meet your expectations. We look forward to welcoming you back in the future and exceeding your expectations once again. Kind regards,

Dear Peter, thank you for taking the time to write a review. We truly appreciate your nice comments about our room facilities and location. All your unfavourable feedback will be raised to our team to ensure that we meet our guests' satisfaction and improve our standards. We wish you well and hope to serve you better in the future. Kind regards, Solari

Dear My Linh, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Rhian, thank you for taking the time to write a review. We truly appreciate your nice comments about our room facilities and location. We look forward to welcoming you back. Kind regards, Solari

Thank you for your feedback, Catherine. I would like to express my sincere apology if there were aspects of our housekeeping staff that we fell below expectations and did not give you a good impression. Your feedback is important to us and rest assured it will be addressed with our designated team to improve our service. We appreciate your sharing your concerns, and we look forward to your next visit for a much better stay. Kind regards, Solari.

Thank you for taking the time to review your stay with us. I am very glad to hear that you had a good time with us and our staff made your stay enjoyable. We do take pride in catering to our guests’ needs the best way we can. We look forward to welcoming you back to our hotel in the future. Best Wishes,Kristine

Thank you for sharing your experience, Simon. I am sorry that your room fell short of expectations on this occasion. We aim to surprise our guests with unique designs and a cosy atmosphere, so we regularly review and update our accommodation to ensure these standards are met. I will ask our Facilities team to check this room as a priority. We hope we can welcome you back and pleasingly surprise you next time. Kind regards, Kristine

Dear Hardeep, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location. We look forward to welcoming you back. Kind regards, Solari