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“I don't like the cleaner to clean my room at around 430 pm on 2 days. Hotel replied that they have more than 1000 rooms and will be arranged to clean some room on pm sessions. But I am satisfied with their reply as 4 star hotels should arrange staff to clean the rooms with efficient way.”

“They were able to check me in early, at noon rather than having to come back in the evening. My single room was way roomier than I imagined, clean and tidy. They also have a programme where they give you a bit of credit towards the bar or restaurant if you opt to skip housekeeping. The hotel is situated at a very convenient location, supermarket across the street, and tons of food options all around. All the major central London landmarks are within half an hour of walking distance, even……

“good”

“Friendly staff, location is awesome and a nice restaurant on the rooftop! ”

“There was no shower curtain that the bathroom floor was always getting wet. Besides, the room size is small that you cannot open ONE suitcase easily. ”

“Front desk staff very good service ”

“Good ”

“close to underground station and many tourist sites.”

“Convenient location for business trips”

“當天住宿晚上的洗澡水太熱”

“room is neat, close to tube station, and parks and museum reachable by foot ”

“staff are helpful, especially Geogria, we were first assigned to a room far away from elevators and we requested for change, Geogria helped us to manage to change to a room closer. The location of the hotel is good, breakfast has limited choices but still fine. ”

“The shower water pressure was amazing. Concierge was very friendly. ”

“Very convenient the Underground station just opposite of the hotel. Clean and comfortable, I will chose this hotel of my next London trip.”

“The hotel location is excellent, interior decor of the lobby and room is very nice. But the housekeeping services are generally not very satisfied.”

“Close to airport ”

“Location is good which easy to Waterloo, London eye,bridge , Tower of London . The room really small was the only not perfect. The hotel’s style just like W but smaller. ”

“前台所有工作人员非常有禮貌，特别是一位叫Angel的香港女員工，值得一赞！分，房間光猛、潔淨、冷氣很好；地點優越，由机場可直接坐Picadailly Line到Leicester Square站再行3分鐘便到酒店！而去Charing Closs地鐵2分鐘內；步行去白金漢宫、大英博物馆和唐人街，也是12-22分鐘，香港人開的酒店，质素一定有保障，下次一定再入住！”

“酒店位置便利，兩分鐘到Underground~ 舒適乾淨，服務有禮，有支裝水提供～ 早餐新鮮，美味，很英式，非常讚👍 酒店的花園也很怡人！ 少少不足是酒店的熱水供應不太穩定，其他房間有人洗澡時，洗澡水會時冷時熱～”

“All prefect Staff are nice and helpful Location also good ”