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Vista Suites Pigeon Forge, SureStay Collection by BW

2.5 star property
Hotel with free parking, near Titanic Museum

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Vista Suites Pigeon Forge, SureStay Collection by BW

Lobby
Indoor pool, seasonal outdoor pool
Exterior
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, free WiFi, bed sheets
Daily self-serve breakfast for a fee
Reviews
5.8

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included

Explore the area

Map
2423 Teaster Ln, Pigeon Forge, TN, 37863
  • Popular LocationTitanic Museum13 min walk
  • Popular LocationLeConte Center at Pigeon Forge3 min drive
  • Popular LocationIsland at Pigeon Forge3 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)51 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Location was great easy to get to quite
Leslie
Jun 10, 2024
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Room options

View all photos for Suite, 2 Queen Beds, Balcony, Mountain View (with Sofabed)

Desk, laptop workspace, free WiFi, bed sheets

Suite, 2 Queen Beds, Balcony, Mountain View (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
Coffee/tea maker
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Desk, laptop workspace, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
Coffee/tea maker
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
Coffee/tea maker
  • 625 sq ft
  • Sleeps 8
  • 3 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
Coffee/tea maker
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Desk, laptop workspace, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

10/10 Exceptional

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
Coffee/tea maker
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Mountain View (with Sofabed)

Desk, laptop workspace, free WiFi, bed sheets

Suite, 1 King Bed, Balcony, Mountain View (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
Coffee/tea maker
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Desk, laptop workspace, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
Coffee/tea maker
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Parking included
Free WiFi
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The price is $129
$145 total
includes taxes & fees
Jun 13 - Jun 14
All Season Suites

About the neighborhood

Pigeon Forge

Located in Pigeon Forge, Vista Suites Pigeon Forge, SureStay Collection by BW is in the business district. Wilderness at the Smokies and SkyPark are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore The Ripken Experience - Pigeon Forge and Great Smoky Mountains National Park. Titanic Museum and Dollywood are not to be missed. Be sure not to miss outdoor adventures like horse riding and hiking/biking trails.
Visit our Pigeon Forge travel guideOpens in a new window

What's nearby

  • Titanic Museum - 13 min walk
  • Hatfield and McCoy Dinner Show - 17 min walk
  • LeConte Center at Pigeon Forge - 3 min drive
  • Island at Pigeon Forge - 3 min drive
  • The Ripken Experience - Pigeon Forge - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

Restaurants

  • ‪Mellow Mushroom - ‬19 min walk
  • ‪Sunliner Diner - Pigeon Forge - ‬5 min walk
  • ‪Downtown Flavortown - ‬15 min walk
  • ‪Mel's Diner - ‬17 min walk
  • ‪Timberwood Grill - ‬3 min drive

About this property

Vista Suites Pigeon Forge, SureStay Collection by BW

Hotel near Titanic Museum
Close to Hatfield and McCoy Dinner Show and Island at Pigeon Forge, Vista Suites Pigeon Forge, SureStay Collection by BW provides laundry facilities, an outdoor entertainment area, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Self-serve breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, a vending machine, and ATM/banking services
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and housekeeping

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Outdoor entertainment area
  • Picnic area

Accessibility

  • Elevator (48 inch wide door)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Vista Suites Hotel Near The Island
Vista Suites Pigeon Forge, SureStay Collection by BW Hotel

Frequently asked questions

Does Vista Suites Pigeon Forge, SureStay Collection by BW have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 11:00 AM–10:00 PM.

How much does it cost to stay at Vista Suites Pigeon Forge, SureStay Collection by BW?

As of Jun 11, 2024, prices found for a 1-night stay for 2 adults at Vista Suites Pigeon Forge, SureStay Collection by BW on Jun 20, 2024 start from $62.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Vista Suites Pigeon Forge, SureStay Collection by BW pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vista Suites Pigeon Forge, SureStay Collection by BW?

Self parking is free at this property.

What time is check-in at Vista Suites Pigeon Forge, SureStay Collection by BW?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Vista Suites Pigeon Forge, SureStay Collection by BW?

Check-out is at 11:00 AM.

Where is Vista Suites Pigeon Forge, SureStay Collection by BW located?

Situated in the business district, this hotel is within a 15-minute walk of Hollywood Wax Museum and Titanic Museum. Island at Pigeon Forge and Hatfield and McCoy Dinner Show are also within 1 mi (2 km).

Reviews

5.8
Rating 10 - Excellent. 20 out of 80 reviews" "
Rating 8 - Good. 9 out of 80 reviews" "
Rating 6 - Okay. 15 out of 80 reviews" "
Rating 4 - Poor. 14 out of 80 reviews" "
Rating 2 - Terrible. 22 out of 80 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great easy to get to quite
Stayed 3 nights in Jun 2024

2/10 Terrible

Bianca

Dirty rooms
Stayed 1 night in Jun 2024

4/10 Poor

Diana

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start with i was injured twice! auto doors to lobby closed on me scraping and bruising arms. bathroom small hard to get out, stubbed little toe, nail off and bled. Lied to about full breakfast. watery powdered eggs, white bagel and bread. sugared cereals with no milk. there 5 days not so much as an apple or banana in the empty 3 tier fruit bowl. they had white waffle batter. cockroach on coffee machine. We arrived sun stayed till friday. upon arrival empty soda bottle and pubic hair in bathroom. only one elevator worked entire time. leak in roof entire time, walk around stuff to get pools, one closed outside, inside to cold and 15 people max!! hot tub small. i spoke with numerous other guest, also unhappy. one was told could change room for higher price. 3 towels for 5 people, have to take old towels down to get more. one guest wanted more blankets was told to fold ones he had would double. NEVER AGAIN!!
Stayed 5 nights in Jun 2024

2/10 Terrible

Megan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival the front desk clerk was difficult to understand, we were only given directions to the elevator. The elevator was extremely slow to the point we were unsure whether it was working or not. Inside the room, one of the beds has a very large dip in the center that was clearly visible and uncomfortable. There were only three towels for a room that would sleep 8. There were no towels at the pool. Breakfast was pitifully low in quantity and quality. Most items were “out” and others were stale or unfit for eating. The oranges should have been thrown out days ago. The entire floor was sticky, trash cans were overflowing. At checkout, the clerk was seated in the dining area and loudly said we could put our key cards on the desk. Overall an incredibly bad experience for the cost of the room. Never will return.
Stayed 1 night in Jun 2024

6/10 Okay

Ashley

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice and very helpful. Breakfast was good. Great view of the mountain for the price. The ac made noises throughout the night but was still was able to sleep. Not much hot water in the shower.
Stayed 1 night in Jun 2024

10/10 Excellent

Jonas And Wilmayra

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place close to everything
Stayed 3 nights in May 2024

2/10 Terrible

Brooke

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was extremely nasty, towels dirty, shower dirty, stains on the bed sheets. The property manager was very rude and stated he had “different rooms for all the different people that came.” He also advised that we could pay extra for an “upgrade” when we brought the issues to his attention and denied that the room was dirty. Very poor customer service. Upon arrival, there was a sign that stated “gone for 10 minutes” with the property manager sitting in the lobby and would not assist us.
Stayed 1 night in May 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately greeted by staff-promptly checked us in and upgraded our room free of charge, giving us a balcony and gorgeous view of the mountains. Made sure we were informed of everything and had all we needed. I inquired about using the pool, which I believe was being cleaned. No problem, by the time we got our swim suits on and down, then had it ready for us! We were the only ones in the pool area (on a Thursday), which was nice! Hot tub was just the right size and wonderfully hot!!! Room was clean, a/c worked great-as did all other electronics/appliances. Large size smart tv!! The usual shampoo/conditioner/lotion was provided, along with makeup remover wipe. Much appreciated by us females! Oh, and there are two separate sink areas!! That way if someone is in the shower, or one person is doing their makeup etc, not stuck waiting. Very pleased overall!!!!!!! The place you choose to stay at has a big impact on your getaway/vacation. We were able to stay in a nice place, with great service and amenities without going broke over a place to sleep!
Stayed 1 night in May 2024

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities
It was called convenient
Stayed 2 nights in May 2024

6/10 Okay

Phoebe

Stayed 1 night in May 2024