"man at front desk seemed dismissive during check in. pillows in room were uncomfortable. otherwise great room. restaraunt attached was OK, everything was sticky food was alright nothing spectacular "
"The hotel is very clean and very nice, the staff is very friendly and respectful except the man who helps with the luggage is very rude and ripped off my room card key. He has no patience. I told him he should calm down. I am not responsible for him being sick. day and. to character. the rest everything very good"
"Enjoyed our stay and truly liked the room. We clean every room we go into, including scrubbing the sink and bathtub along with wiping down all of the counter tops and surfaces. The sink was clean, yet the bathtub had a film of dirt that we cleaned. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Loved the fact we were offered transportation, the driver was friendly and knowledgeable and loved the time we spent in the car listening about New York!"
A verified traveler stayed at Lotte New York Palace
"1) I have never stayed in a hotel that did not provide a pen and paper in the room.
2) Surprised also there was no coffee/tea maker.
3) Your market is hilarious. $5 for a pack of M & Ms?"
A verified traveler stayed at Hyatt Grand Central New York