"The biggest takeaway that was most worthy of mentioning was not a thing, but a person. The staff at the reception desk was amazing! Ms Tommi was a sheer delight. Her knowledge and friendly demeanor showed she truly enjoyed people and her job. We just happened to arrive when the building was secured by the Fire Department, due to a suspected fire alarm. Although we were unable to get to our rooms right away. It became pleasurable to watch Ms Tommi handle some “not so understanding” guests. She...