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关于皇冠庄园之家酒店的点评

4 out of 5
皇冠庄园之家酒店
High Street, Lyndhurst, England

点评

9.2

非常棒

10 分 - 超赞。603 条好评，共有 1000 条点评" "
8 分 - 还可以。319 条好评，共有 1000 条点评" "
6 分 - 一般。63 条好评，共有 1000 条点评" "
4 分 - 很差。11 条好评，共有 1000 条点评" "
2 分 - 糟糕。4 条好评，共有 1000 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Yiqi

2021 年 10 月入住 1 晚
Guest Relations 于 2021 年 11 月 2 日 的回复
Dear Yiqi, Thank you for your valued feedback following your recent stay. Hoping you have the opportunity to return.

10/10 超赞

HSU

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很棒的瑗境
在這個15世紀的建築內，電梯非常的復古只能坐兩個人還蠻特殊的，房間內的設施也還不錯，很有自己的味道，餐廳的服務生以及環境都非常好，裡面是英式早餐的自助餐。 飯店外面就直接是大街上，可以去走走逛逛，旁邊呢還有兩個汽車的銷售中心，一個是法拉利一個是瑪莎拉蒂，可以看到很多很棒的車，又可以到新森林公園裡頭去走走。
2017 年 8 月入住 1 晚

10/10 超赞

Nick

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Character of the property and internal features were lovely. Felt welcoming, smelt nice and clean and staff were superb, everyone of them and will be going back again soon.
2024 年 5 月入住 2 晚
Guest Relations 于 2024 年 5 月 21 日 的回复
Dear Nick,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Louise

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Guest Relations 于 2024 年 5 月 17 日 的回复
Dear Louise,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

6/10 一般

Nigel

与配偶出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
The location of the property is fantastic and the hotel was good with a lovely garden courtyard
2024 年 5 月入住 1 晚
Guest Relations 于 2024 年 5 月 17 日 的回复
Dear Nigel,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

8/10 还可以

Robert

与配偶出行
Hotel has a lot of character and is right in the centre of Lydhurst within easy walking distance of lots of places to eat and some interesting shops. Generous sized room and bathroom. We were given a room at the front which could be noisy because of the road but overnight very quiet. Room had air con but that was just as noisy! Didn’t use the restaurant but it looked good. Breakfast is served in a different room which was very sunny and attractively decorated. Buffet style with lots of choice and quality was ok. Car park can get busy but we always managed to get a space. All staff very polite and helpful. Overall we enjoyed our stay and would use the hotel again.
2024 年 5 月入住 2 晚
Guest Relations 于 2024 年 5 月 10 日 的回复
Dear Robert,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 还可以

Paul

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Guest Relations 于 2024 年 5 月 10 日 的回复
Dear Paul,Thank you for your valued feedback. Hoping you have the opportunity to return.

10/10 超赞

Martin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a lovely Hotel in a great location with fantastic staff The Manager really sets the tone he is friendly and professional and the staff are a credit to him
2024 年 5 月入住 2 晚
Guest Relations 于 2024 年 5 月 7 日 的回复
Dear Martin,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Justin

与配偶出行
Great staff.friendly and courteous.historic hotel that used to be a stageing inn.well appointed and a really good breakfast.we opted for a snug room that we found to be comfortable with a good shower and bath.the hotel is right in the middle of lyndhurst so walking about the town and enjoying the pubs and restaurants was easy.we’d go again.
2024 年 4 月入住 2 晚
Guest Relations 于 2024 年 4 月 22 日 的回复
Dear Justin,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Brian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff at hotel were very helpful and polite. Happy Customers
2024 年 4 月入住 3 晚
Guest Relations 于 2024 年 4 月 18 日 的回复
Dear Brian,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Matthew

满意：清洁度、员工和服务、住宿条件和设施
Very nice stay at the Crown Manor. Room was good size and very comfortable. Even the sofa bed met my 10yr olds stamp of approval. Staff were friendly, breakfast was of good quality. We also had dinner there on our last night which was very good. Would happily stay there again
2024 年 3 月入住 3 晚
Guest Relations 于 2024 年 4 月 11 日 的回复
Dear Matthew,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Ramona

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was beautiful, as was the hotel. The staff were friendly and helpful and the breakfast was great!
2024 年 3 月入住 1 晚
Guest Relations 于 2024 年 4 月 11 日 的回复
Dear Ramona,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

lisa

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay. The staff were amazing and attentive. The food in the restaurant was piping hot and wonderful.
2024 年 3 月入住 1 晚
Guest Relations 于 2024 年 4 月 11 日 的回复
Dear lisa,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Claire

满意：清洁度、员工和服务、住宿条件和设施
First time at this hotel. Very central. Room really comfortable but would go for the next one up for a bigger bed. Breakfast was great so much to choose from and lots of it. They did 2 for 1 cocktails from 3 to 6pm.
2024 年 3 月入住 2 晚
Guest Relations 于 2024 年 4 月 11 日 的回复
Dear Claire,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 还可以

jocelyn

2024 年 3 月入住 1 晚
Guest Relations 于 2024 年 4 月 11 日 的回复
Dear jocelyn,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、客房舒适度
2024 年 2 月入住 2 晚
Guest Relations 于 2024 年 2 月 22 日 的回复
Dear Anonymous,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 超赞

Shirley

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful Hotel
Lovely stay at a lovely hotel in the centre of Lyndhurst. Staff were very friendly. Everything was perfect except the rain!!
2024 年 2 月入住 1 晚
Guest Relations 于 2024 年 2 月 14 日 的回复
Dear Shirley,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

James

2024 年 2 月入住 2 晚
Guest Relations 于 2024 年 2 月 14 日 的回复
Dear James,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Joy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful Hotel
Hotel was spotlessly clean. Bed was so comfortable that we had a wonderful night’s sleep. Breakfast was superb & all staff were friendly & welcoming. Not our first stay there & wont be our last.
2024 年 1 月入住 2 晚
Guest Relations 于 2024 年 1 月 29 日 的回复
Dear Joy,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.Guest Relations

8/10 还可以

Ewa

2024 年 1 月入住 1 晚
Guest Relations 于 2024 年 4 月 11 日 的回复
Dear Ewa,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Gary

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
Really nice peacefull hotel, with a old world atmosphere, with modern facilities.
2024 年 1 月入住 2 晚
Guest Relations 于 2024 年 1 月 11 日 的回复
Dear Gary,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Adele

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic birthday stay
This was a return trip for a couple of days for my birthday. We love it here. Good sized room, comfy bed and staff are so welcoming. On arrival i received a birthday card and chocolates from the hotel such a lovely touch. Cocktails are delicious served 3 - 6pm. Great location for exploring. Breakfast is great and plenty of it. Will definitely be returning again soon.
2024 年 1 月入住 2 晚
Guest Relations 于 2024 年 1 月 11 日 的回复
Dear Adele,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

6/10 一般

Dean

2024 年 1 月入住 2 晚
Guest Relations 于 2024 年 1 月 26 日 的回复
Dear Dean,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Anne

2023 年 12 月入住 1 晚
Guest Relations 于 2024 年 1 月 4 日 的回复
Dear Anne,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 还可以

Tazmina

满意：住宿条件和设施，清洁度
Super location.
Great location in Lyndhurst to visit elderly friends round the corner. Silly rainy weather. Room was good but so hot. The heating was fierce in the whole place. I am sure they can turn the temp down and save on energy. Lovely old lift. The breakfast was good abd staff friendly and efficient.
2023 年 12 月入住 2 晚
Guest Relations 于 2023 年 12 月 22 日 的回复
Dear Tazmina,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 超赞

Alan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
WOnderf2 night stay at The Crown Manor House Hotel
Had to make a last minute change due to unavailability of previously booked accomodation, we were pleasantly surprised. Impressive building in convenient location with easy access everything we needed. Staff were all friendly and charming - room large and comfortable - great nights sleep. Couple of minor items could do with attention but, all in all, excellent. Food served in The Bar & Grill was really good on both nights - buffet breakfast had excellent choice of hot and cold items with constant attention from breakfast staff.
2023 年 12 月入住 2 晚
Guest Relations 于 2023 年 12 月 12 日 的回复
Dear Alan,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

8/10 还可以

Sarah

满意：员工和服务，清洁度
2023 年 11 月入住 2 晚
Guest Relations 于 2023 年 12 月 8 日 的回复
Dear Sarah,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 超赞

Renita

2023 年 9 月入住 1 晚
Guest Relations 于 2023 年 11 月 20 日 的回复
Dear Renita,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 超赞

priscilla

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚
Guest Relations 于 2023 年 11 月 20 日 的回复
Dear priscilla,Thank you for your valued feedback.Hoping you have the opportunity to return.

6/10 一般

Edel

满意：清洁度
2023 年 11 月入住 2 晚
Guest Relations 于 2023 年 11 月 20 日 的回复
Dear Edel,Thank you for your valued feedback.Hoping you have the opportunity to return.

8/10 还可以

Dawn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant stay
Pleasant stay but service a little slow and self serve breakfast was unexpected and not replenished often enough
2023 年 11 月入住 1 晚
Guest Relations 于 2023 年 11 月 8 日 的回复
Dear Dawn,Thank you for your valued feedback.Hoping to welcome you back on a future occasion.

10/10 超赞

Jane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚
Guest Relations 于 2023 年 11 月 2 日 的回复
Dear Jane,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 超赞

Michelle

2023 年 10 月入住 1 晚
Guest Relations 于 2023 年 11 月 2 日 的回复
Dear Michelle,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 超赞

Luke

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing stay
Great stay, staff really friendly and helpful. Cocktails were really and on happy hour
2023 年 10 月入住 1 晚
Guest Relations 于 2023 年 10 月 31 日 的回复
Dear Luke,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 还可以

Robin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff are welcoming and wonderful.
2023 年 10 月入住 3 晚
Guest Relations 于 2023 年 10 月 31 日 的回复
Dear Robin,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Yves

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Personnel sympathique et serviable, nourriture excellente
2023 年 10 月入住 3 晚
Guest Relations 于 2023 年 10 月 17 日 的回复
Dear Yves,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 超赞

Steve

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice history to the property and was in great condition
2023 年 10 月入住 2 晚
Guest Relations 于 2023 年 10 月 17 日 的回复
Dear Steve,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 超赞

Roger

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service could not fault the hotel. We will be going back. A big thank you to all the staff.
2023 年 9 月入住 3 晚
Guest Relations 于 2023 年 10 月 17 日 的回复
Dear Roger,Thank you for your valued review.Hoping you have the opportunity to return.

8/10 还可以

P.L.

满意：清洁度、员工和服务、住宿条件和设施
Lovely historic hotel
Lovely old historic hotel. Staff very helpful. Very good breakfast and dinner. Classic room too hot and small so upgraded to a lovely huge room which was perfect. The only issue we experienced were the duvets. Very strange. Lumps of balls of fibre in the entire duvet. Apparently this applies to all their duvets when questioned. Was informed it was the design. We opted for sheet and blanket which was speedily done
2023 年 9 月入住 2 晚
Guest Relations 于 2023 年 10 月 17 日 的回复
Dear P.L,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 超赞

Andrew，Vero Beach

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Guest Relations 于 2023 年 10 月 17 日 的回复
Dear Andrew,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 超赞

john

2023 年 9 月入住 3 晚
Guest Relations 于 2023 年 10 月 17 日 的回复
Dear john,Thank you for your valued review.Hoping you have the opportunity to return.

8/10 还可以

Koon Har

满意：员工和服务
2023 年 9 月入住 1 晚
Guest Relations 于 2023 年 11 月 8 日 的回复
Dear Koon Har,Thank you for your review.

10/10 超赞

Gino

2023 年 9 月入住 1 晚
Guest Relations 于 2023 年 10 月 17 日 的回复
Dear Gino,Thank you for your valued review.hoping you have the opportunity to return.

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great base for a New Forest stay
Lovely hotel in a great location.
2023 年 9 月入住 2 晚
Guest Relations 于 2023 年 9 月 18 日 的回复
Dear Richard,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 超赞

Danielle

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Brilliant stay in the New Forest. The staff were very attentive and friendly. Had an old charm about it and was clean, big and right in the heart of the village.
2023 年 9 月入住 1 晚
Guest Relations 于 2023 年 9 月 18 日 的回复
Dear Danielle,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

8/10 还可以

Andrew

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
King Rufus suite was fab. Room could have done with some air conditioning. Staff were friendly and attentive. Would definitely stay again but would rather breakfast in one of the many cafes nearby.
2023 年 9 月入住 1 晚
Guest Relations 于 2023 年 9 月 11 日 的回复
Dear Andrew,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Rachel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
Guest Relations 于 2023 年 9 月 11 日 的回复
Dear Rachel,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

Emma

2023 年 8 月入住 1 晚
Guest Relations 于 2023 年 9 月 11 日 的回复
Dear Emma,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 超赞

David

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyable stay
Enjoyable stay in a old hotel that has been tastfully modernised and updated. We visited on a lovely summers day and enjoyed taking an evening cocktail in the pleasant garden.
2023 年 8 月入住 1 晚
Guest Relations 于 2023 年 9 月 11 日 的回复
Dear David,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

6/10 一般

Graham

Only an ok stay
Our stay was only ok, we thought that the hotel missed a few tricks, like no bottles of water for the guests(not everyone drinks tea or coffee).also no biscuits with coffee. The evening meal was quite expensive for what it was.we also had to book a time for breakfast. However the hotel was very clean.
2023 年 8 月入住 1 晚
Guest Relations 于 2023 年 8 月 21 日 的回复
Dear Graham,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.