Outdoor pool, open 7:00 AM to 8:00 PM, cabanas (surcharge)
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Reviews of Westgate Las Vegas Resort & Casino

4 out of 5
Westgate Las Vegas Resort & Casino
3000 Paradise Road, Las Vegas, NV

Reviews

7.8

Good

Rating 10 - Excellent. 1376 out of 3215 reviews" "
Rating 8 - Good. 748 out of 3215 reviews" "
Rating 6 - Okay. 538 out of 3215 reviews" "
Rating 4 - Poor. 267 out of 3215 reviews" "
Rating 2 - Terrible. 286 out of 3215 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place but I wish the hotel had a restaurant or cafe for a casual breakfast lunch and dinner but Benihana restaurant was excellent!!!
Stayed 1 night in May 2024

8/10 Good

Anatoliy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, free valet! Close to the strip
Stayed 2 nights in May 2024

8/10 Good

Katie, Indian Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was woken up by a very loud guest in the room next to me every single night
Stayed 2 nights in May 2024

4/10 Poor

Melissa

Stayed 1 night in May 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and relaxing not too busy the whole time right on monorail
Stayed 6 nights in May 2024

4/10 Poor

Todd

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We upgraded to room with a refrigerator but the refrigerator didn’t work. Despite our reporting it, nothing was done during our stay. They didn’t even look at it until about an hour before we checked out and they didn’t want to refund us for the upgrade. The casting feature being advertised on the TV didn’t work. We reported that and were told a technician would come but he didn’t come until we were checking out. He said the feature hadn’t worked at all in hotel for 2 years. Also, the TV kept coming on by itself every 10 minutes. We got no sleep on the last night but they wouldn’t change our room. We were there celebrating my wife’s birthday and I tried to have flowers waiting in the room when we arrived but they have no concierge service. Never staying there again.
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Rodrigo

Liked: Cleanliness, property conditions & facilities
Wide range of facilities
Stayed 3 nights in May 2024

8/10 Good

Yuliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s kinda far from Main Street by clean and new
Stayed 2 nights in May 2024

4/10 Poor

Tracy

Traveled with partner
Disliked: Cleanliness
Old and tired property. Sales reps bombard you with timeshare presentation hits. Room needed rehab.
Stayed 2 nights in May 2024

8/10 Good

Jamie Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor dining options. Too far to walk from most things. Other than that, decent facilities and nice staff. If better located, would stay there again
Stayed 7 nights in May 2024

6/10 Okay

James

Traveled with family
Liked: Staff & service, amenities
Sink kept clogging, too much heavy smoke
Stayed 1 night in May 2024

2/10 Terrible

Akul

Disliked: Cleanliness, staff & service, property conditions & facilities
They damaged my shirt and when i logged the incident no response came. Scammers looting us.
Stayed 3 nights in Mar 2024

8/10 Good

LeRoy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is very refreshing with all the staff.
Stayed 1 night in May 2024

4/10 Poor

El Mechry

Traveled with family and small children
Disliked: Staff & service
Vas property with no one to show you where to check in and where to park. Smell like smoke everywhere.
Stayed 1 night in May 2024

6/10 Okay

Dimitra

Liked: Cleanliness
The room I was put in … I paid extra when I booked for n upgraded room was right next door to staff facilities and that door slammed all day and night. Not a very good sleep considering that all I heard. Room 872. Not really impressed to be honest.
Stayed 7 nights in May 2024

10/10 Excellent

Otilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Daniel Curtis

Liked: Amenities, property conditions & facilities
Good
Stayed 5 nights in May 2024

10/10 Excellent

Tessie, Belmont

Liked: Cleanliness, amenities
👍
Stayed 1 night in May 2024

8/10 Good

RAZIAH

Stayed 1 night in May 2024

4/10 Poor

Karina

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A very old hotel There was an impression that something was about to fall off Bad smell of old and dirty
Stayed 1 night in May 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place for the money
Stayed 1 night in May 2024

2/10 Terrible

Jose Miguel

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
on 5/13/2024 I left my car parked in the parking lot and when I came back to to my car I notice a lot of things missing and that’s when I noticed I got robbed and security was never around
Stayed 1 night in May 2024

10/10 Excellent

Wilnelia, Kissimmee

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in May 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked that I was able to get an affordable rate for the nights that I was staying.
Stayed 2 nights in Apr 2024

2/10 Terrible

Vishesh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t clean the room at all
Stayed 4 nights in May 2024

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a hidden gem, I’ve been to Vegas at least 100 times, never paid attention to this property, but the prices are great, hotel staff is excellent, the steakhouse has tremendous, second to none service and the food was great as well! Do not let them talk you into the timeshare presentation, they are some rude, unprofessional time share people I’ve ever been around!
Stayed 1 night in Apr 2024

10/10 Excellent

Nandraykar

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in May 2024

10/10 Excellent

David, pomona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Hon Kit

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Keys didn't work, cleaning lady suggested that there was still someone in the room, headed back down to lobby and was escorted by security back to the room. Security was able to open the door, turns out both keys provided were defective. Toilet clogged and overflowed, went down to lobby to request assistance, was told to head back up and wait in room, waited half an hour, no one showed up. Proceeded to call guest service twice, someone finally showed up 1.5 hour later. When everything was cleaned up, it was already 5am, there goes a day of my stay. I stayed at this hotel 4 times, this was probably my last.
Stayed 3 nights in Apr 2024

6/10 Okay

PATRICIA, TACOMA

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Ashley

Traveled with group
The pool is too small too many kids and not enough to do for it to be called a resort
Stayed 3 nights in May 2024

2/10 Terrible

Patrick

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first got to our room, we noticed there was blood on the pillow. We called the desk and they said somebody would be up for a new pillow. It took 1 hour. Nobody cleaned our room the entire week. Just a bad experience in all. Not tot mention being “hounded” by sales reps every time we stepped foot in the hotel lobby.
Stayed 4 nights in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Jaime

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just finished a 10 day stay there. Loved the casino, pool and restaurants. Would definitely stay again. Only con is the time share people.
Stayed 1 night in Apr 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Over priced
Stayed 1 night in May 2024

2/10 Terrible

Can

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible customer service,
Stayed 1 night in May 2024

10/10 Excellent

Geremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Catherine

Stayed 1 night in May 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the strip and fairgrounds
Stayed 3 nights in Apr 2024

10/10 Excellent

Marthinus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property a real vacation experience although i went for work; hotel room was very quiet to make for restful sleep, convenient excess to monorail, within walking distance from most places although access to taxi and rides are very well appointed. Highly recommend Westgate Resort & Casino for your next experience in Las Vegas
Stayed 2 nights in May 2024

10/10 Excellent

Deanna L, Prairieville

Stayed 3 nights in Mar 2024

10/10 Excellent

Gemma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for accessing monorail. Easy to walk to and from festival grounds. View was great from room and it was very clean. Been before and would come back again 😊
Stayed 5 nights in Apr 2024

10/10 Excellent

Sofronio

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Jan 2024

2/10 Terrible

Neha

Disliked: Staff & service, amenities
We had booked 2 queen rooms 1 month in advance. Just because we did checkin at 8 instead of 4, they assigned 1 room on 15th floor and other on 25th which is still ok. However, when we went to one of the assigned room, it was already occupied. We had to come down all the way with our luggage to let them know. Afterwords, instead of queen bed, they gave us double bed room because everything was occupied. We spoke to the manager, he was extremely rude and non cooperative. Room was smaller than what we had paid for no fault of our room. Never going to recommend this place.
Stayed 1 night in May 2024

4/10 Poor

Jenni

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were roaches in lobby.. room never got cleaned and I was there for 7 days
Stayed 7 nights in Apr 2024

10/10 Excellent

Tabatha, Morrow

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in May 2024

4/10 Poor

David chad

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Room was only made once in the 5 nights we were there. I ran out of toilet paper when doing my business and had to wait 40 minutes to have more brought to the room. No food options other than Starbucks after midnight.
Stayed 5 nights in Apr 2024

10/10 Excellent

Cynthia, Santa Fe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware of the “free gifts” offered in exchange for 90 mins of your time lol they are trying their hardest to sell you a timeshare
Stayed 3 nights in Apr 2024