6/10 Okay
VENISHA
Traveled with partner
Apr 30, 2024
Disliked: Staff & service
The resort itself is nice with a lot of amenities however I personally didn’t enjoy the property outside of a place to sleep due to constant solicitation to either buy or up sell. At check in, I was told the room I booked didn’t have a shower only a bathtub, although it advertised a shower, but I could pay $25 more a night to have a room that included a shower. From that point on every amenity came with an upsell or 90 minute tour, you could not walk the resort without being constantly solicited to upgrade or do a tour. I decided to spend my time off resort property so I could enjoy my vacation. Basically more time is spent try to soliciting customers then make sure their stay is comfortable.