Find spa resorts & hotels in Jersey Village, Houston from $53

"I didnt like how staff assumed i was familiar with the area and with how things work. Another guest at the hotel had to show me how to use the elevator using a room key card. He also explained how i would need it to get back into the hotel. No one gave us a map/diagram of the area or of the hotel. It wasnt until we were leaving that we found out it had an indoor pool on a different floor. I had to ask the Concierge for an area map and ask questions about the area. The room was very clean amd the view was beautiful. Parking was not easy either. Where im from we dont have parking garages like this one. Luckily an attendant rushed over to assist me. It took me several minutes to find where to scan the room key ss we left. "

"The pool was awesome and we will definitively be returning soon! "

"Great"

"Our overall experience was fine. The proximity to the terminal was superb. Excellent restaurant and front desk. Major problem for us was getting large suitcases down to the elevators for the room and even worse, back up the next morning. The ADA elevator took us to a broom closet that the door required a magnetic card. "

"Great customer service on this hard times (tornado)"

"Some of the furniture in the room needs to be fixed or updated but other than that we had a great stay"

"Great hotel. Great staff!!!"