Very very neat and clean room and especially the waterpark which made my kids very very happy! ! !
CHEN
6/10 一般
Daniel
与家人及幼儿出行
2024 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So experience was really nice. Staff were amazing then you get to pricing I live in Colorado and in no shape does pricing reflect Colorado they gouge you with every single item that they sell from nine dollar fruit to $16 drinks pizzas that are extremely expensive to say, they are thrown in them Fast microwaves they not only charge you for hotel room which in the high 5 star range. They also charge you parking and extra fees so a $400 room is always nearly 460. I would recommend staying away from this hotel as it has amenities for a few days only and the pricing does not reflect what they have. if you’re planning to use a waterpark go to a proper waterpark because the price you paid just for the parking you would pay for the waterpark in Colorado. I would recommend if you do stay at this hotel the food and restaurant go externally. They’re far cheaper an take cash if you plan on paying that way.
Daniel
2024 年 4 月入住 2 晚
10/10 超赞
Robert,WESTON
2024 年 4 月 14 日
满意:清洁度
Robert
2024 年 4 月入住 1 晚
4/10 很差
marnie a,Aurora
2024 年 4 月 12 日
marnie a
2024 年 4 月入住 2 晚
2/10 糟糕
Ronda
2024 年 4 月 5 日
满意:服务设施,清洁度
不满意:住宿条件和设施,员工和服务
Our room was not ready until an hour and half after check-in at 4:00. Andy told me “4:00 is not guaranteed check in- just time they try for.” Front desk staff were rude, condescending, and not helpful. I have texts and recorded conversations as evidence of the extreme unprofessionalism displayed from Andy. My husband was working or I would have sent him to follow up on our room after 90 minutes past checkin. I felt like Andy was very condescending to me because I am a woman. He kept a smirk on his face the whole time I was trying to figure out a room situation for my family.
This review is unfortunate because the resort was beautiful, clean, and our dinner was exceptional. The only negative was the late check in and the extremely rude front desk staff- Andy.
Ronda
2024 年 4 月入住 1 晚
10/10 超赞
Brad
与家人出行
2024 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is a great place to stay . The staff was very friendly and attendive . The only thing , I didn't like was the pool hours . It was a great experience and would return again someday !
Brad
2024 年 3 月入住 1 晚
8/10 还可以
Vanessa
与家人及幼儿出行, 与家人出行
2024 年 4 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I booked this because my 5 yr old was out for spring break and we wanted a place that had heated pools. This place was perfect. We made the 6 hour drive to CO and was amazed at how huge this place was. We saw the pictures online but geez, this was massive and very impressive. The only thing that we wished was taken care of more often was the cleaning of the pools/lazy river and whirlpool. The algae on the side of lazy river was grossy gross when my foot touched the side of river in an attempt to get off my tube. Yuck. The seating area around the whirlpools also needed a good scrubbing, they were pretty brown and you could see the difference from other parts that were clean.
That was my only complaint about the resort. We ate at the sports bar and enjoyed our meals there. We will definitely be back and hopefully pools are cleaned :)
Vanessa
2024 年 3 月入住 3 晚
6/10 一般
Jennifer
与家人出行
2024 年 3 月 30 日
满意:服务设施,清洁度
不满意:员工和服务
We had to check in sort of late due to our kids’ games. The front desk was short with us and not too friendly. The “elite” Marriott guests were treated quickly. We were not aware of the large amount of construction in the main lobby area so that was very disappointing as it was closed off. The pool closes at 9pm. We asked to watch wrestling on one of the small TVs and were told that typically isn’t aired because of “violence.” This is NCAA college wrestling by the way. Food was super expensive and over all, everything was overpriced for the experience.
Jennifer
2024 年 3 月入住 1 晚
8/10 还可以
Amy,Littleton
2024 年 3 月 24 日
Amy
2024 年 3 月入住 1 晚
2/10 糟糕
Kelli
与家人出行
2024 年 3 月 10 日
满意:住宿条件和设施
Property is great but Expedia once again has failed me. Property couldn’t find payment. Spent an hour trying to get Expedia to fix the problem so I could check in. Very disappointing!