Lodging near Xcacel-Xcacelito Sanctuary, Tulum

"This resort is amazing and the people that work there are what makes the resort spectacular. From the time we arrived to check-in, Nayeli at reception was so welcoming and personable that she made us feel like we were right where we belonged for our vacation. After drinking the champagne we were given at reception, we then met with concierge to select our dining & excursions. Paola was great at searching for all the available specialty restaurants to reserve our spots for the days we were there. This was great to do ahead of time because it allowed us to plan our activities. We booked our excursion at Xplor at the hotel & it was the best decision. The price, ease, and hospitality of the gentleman there was unmatched. Upon finishing up with concierge, the bell-hops took us via shuttle to our rooms. The food was yummy at the buffet style snack area, for breakfast, and everywhere else we ate. The staff were very accommodating & there was no shortage of staff. The "Luxury" in the resort's name I think is meant for the way the staff treats the guests & waits on them because it's unmatched. Specialty restaurant Ku'uk was my favorite of the ones we tried. The decor is outstanding, the service was excellent, and the food was great. Breakfast at Katok was my favorite spot, the healthy options, mimosas, and yummy food. The decor in this restaurant & views are unbelievable. Right by the adults only infinity pool, across from the beach - just wow. Excellent resort!!! "

"If you are looking for a solo trip this is a perfect place for you. It’s safe and the staff are friendly ❤️"

"Well let me say this was the absolute best hotel stay ever!!!! I enjoyed this resort from start to finish! If in Tulum again , I will stay here !!! The staff is great , good food , safe and a lot to do!!! "

"The place is amazing ❤️"

"Great value for your dollar! Expedia VIP granted us an upgraded bracelet to allow us into the neighbouring resort. Highly recommended this as the food at Coba is mediocre, the Akumal resort however had amazing food. On par with premium Vegas buffets. VIP premium also got us a free bottle of Tequila to take home. The entertainment was excellent. We saw the Blackbird show and were very impressed. AC at Coba doesn't go bellow 20•C which can be rough. Overall would highly recommend with the caveat that you get the upgraded bracelet. "

"It was amazing & the staff was great"

"amazing "

"This resort was amazing! Loved that there were so many pools and kid friendly. Also having beach access without having to leave was another bonus. The food was good but our favorite was the Mexican restaurant that is included in the all inclusive. There was a great variety of alcohol and the flavor did not disappoint. Thank you to all the staff we will definitely be back. Lastly don’t forget to tip the lovely staff! "

"This was a beautiful property and would definitely visit again. "