Reserving sun loungers, robes in the lobby and pajamas at breakfast are just some of the hotel habits that divide travelers. To settle any disputes, the experts at Hotels.com have asked travelers on social media for the hotel habits that should be permanently ‘checked out’.
Poolside Politics:

- Guests are not fans of finder’s keepers with 60%1 saying it’s downright rude to reserve pool chairs.
- Hotels agree and have been enforcing this themselves; Marriott’s Maui Ocean Club – Lahaina & Napili Towers’s policy allows guests to only reserve one additional chair and unattended items may be tagged and removed by pool security. The St. George Beach Hotel & Spa Resort simplifies the process by allocating a sunbed to guests upon arrival.
- While a majority were a hard pass on emails by the pool, almost a third were ok with a side of work while they lounge.
- The strongest sentiment came from the PDA haters, with 86% saying no to public displays of affection in the pool.
Dress to Impress:
- There is clearly such a thing as too casual, with 76% agreeing it’s a big no-no to wear pajamas at breakfast.
- 92% are firmly against hotel robes in the lobby.
- A whopping 94% say it’s not ok to walk around barefoot.
- Hotels like Hotel Bennett, The Jefferson Hotel and the Goring take matters of etiquette into their own hands by having a stated dress code encouraging guests to stay out of their robes while in the common areas.
Reveling in Room Service:

- The only hotel etiquette habit where travelers are on the fence was whether to eat and drink in bed, with 40% saying it’s ok to relax with a burger in bed.
- Hotels like the The Fairmont Banff Springs not only has an extensive in room dining menu but offers an additional snack guide, including a caddie of healthy snacks, indulgent chocolates or even a birthday cake.
- InterContinental Bora Bora Resort, offers meals for two delivered to the deck of your overwater villa in a traditional outrigger canoe.
“As the hotel experts, we are delighted to finally settle those age-old etiquette questions that guests have debated over the years,” said vice president of Hotels.com public relations Melanie Fish.
“Wearing pajamas to breakfast and forgoing shoes in the lobby may be taboo, but at Hotels.com, we’d argue the biggest faux pas is paying more than you should for your hotel room. Snag a last-minute for up to 20% off and use the money you saved to order that delicious room service burger – eaten in bed, of course”.
Download the Hotels.com app and choose from thousands of last minute deals up to 20% off.
Visit our Newsroom to stay up to date on all Expedia Group Brands news.
12,910 followers polled across 7 posts on the Hotels.com global Instagram handle from 1st December 2024 – 31st December 2024