Title: Basin Park Hotel and Spa Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=10751&destination=Eureka+Springs%2C+Arkansas%2C+United+States+of+America&selected=40961&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Basin Park Hotel and Spa Swedish massages and natural beauty await at this charming hotel, just steps from Eureka Springs' historic downtown with its parks and shopping ## Photo gallery for Basin Park Hotel and Spa ![Exterior - Basin Park Hotel and Spa (Eureka Springs)](https://images.trvl-media.com/lodging/1000000/50000/41000/40961/43f2b579.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sports bar - Basin Park Hotel and Spa (Eureka Springs)](https://images.trvl-media.com/lodging/1000000/50000/41000/40961/dac3113f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Basin Park Hotel and Spa (Eureka Springs)](https://images.trvl-media.com/lodging/1000000/50000/41000/40961/ba6019a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Game room - Basin Park Hotel and Spa (Eureka Springs)](https://images.trvl-media.com/lodging/1000000/50000/41000/40961/723e3a35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Basin Park Hotel and Spa (Eureka Springs)](https://images.trvl-media.com/lodging/1000000/50000/41000/40961/22bd4d7d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Basin Park Hotel and Spa combines relaxation and adventure in downtown Eureka Springs. Travelers can book rejuvenating massages, explore nearby Basin Spring Park, browse on-site shopping, warm up by the lobby fireplace, or enjoy a meal at the Eureka Springs Restaurant. ## Reviews 8.8 Excellent ## Popular amenities - Pet friendly - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Apr 1 - Apr 2](https://www.expedia.com/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=40961&PinnedHotelID=40961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=40961&PinnedHotelID=40961&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 2 - Apr 3](https://www.expedia.com/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=40961&PinnedHotelID=40961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=40961&PinnedHotelID=40961&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=40961&PinnedHotelID=40961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=40961&PinnedHotelID=40961&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=40961&PinnedHotelID=40961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=40961&PinnedHotelID=40961&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### Premium Room - 1 bedroom - Sleeps 2 - 1 King Bed ### Premium Room - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEureka-Springs-Hotels-Basin-Park-Hotel-And-Spa.h40961.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEureka-Springs-Hotels-Basin-Park-Hotel-And-Spa.h40961.Hotel-Information) ## About the neighborhood In the entertainment district, Basin Park Hotel and Spa is in Eureka Springs Historic District, a walkable area in Eureka Springs with great shopping. The area's natural beauty can be seen at Basin Spring Park and Black Bass Lake, while Eureka Springs City Auditorium and Eureka Springs Historical Museum are cultural highlights. Eureka Springs District Court and Great Passion Play Amphitheater are two other places to visit that come recommended. Discover the area's water adventures with snorkeling and fishing nearby, or enjoy the great outdoors with horse riding and mountain biking. Guests love the hotel's central location. [Visit our Eureka Springs travel guide](https://www.expedia.com/Eureka-Springs.dx10751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.40220%2C-93.73719&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jWx2rpmcE2ZMZY0n-MCtnw6oAHY=) 12 Spring St, Eureka Springs, AR, 72632 ### What's nearby - ![autumn in the park](https://images.trvl-media.com/place/553248621532647870/ef9e63d9-407e-405d-9662-5d9c45aee963.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Eureka Springs & North Arkansas Railway 18 min walk \- 1.0 mile - Basin Spring Park 1 min walk \- 0.1 miles - Eureka Springs City Auditorium 3 min walk \- 0.2 miles - Eureka Springs District Court 5 min walk \- 0.3 miles - Eureka Springs Historical Museum 6 min walk \- 0.4 miles ### Getting around - Northwest Arkansas Regional Airport (XNA) 71 min drive ### Restaurants - Mud Street Cafe 1 min walk - Balcony Restaurant & Bar 1 min walk - Sky Bar Gourmet Pizzeria 11 min walk - Local Flavor Cafe 4 min walk - New Delhi Deli 2 min walk ## About this property ### Basin Park Hotel and Spa Hotel near Eureka Springs District Court Located close to Basin Spring Park and Eureka Springs City Auditorium, Basin Park Hotel and Spa provides a terrace, shopping on site, and a fireplace in the lobby. Active travelers can enjoy amenities like cycling and a ropes course at this hotel. Treat yourself to a massage, aromatherapy, or a body treatment at Spa1905, the onsite spa. The on-site restaurant, Eureka Springs Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a conference center. Other perks include: - Full breakfast (surcharge), bike rentals, and an area shuttle - Express check-out, smoke-free premises, and luggage storage - A billiards/pool table, a ballroom, and ATM/banking services - Guest reviews say great things about the central location and helpful staff Room features All 59 individually furnished rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property. More amenities include: - Heating and ceiling fans - Shower/tub combinations, free toiletries, and hair dryers - 40-inch flat-screen TVs with streaming services and cable channels - Coffee/tea makers, daily housekeeping, and phones ## Similar properties ![Deluxe Queen Room with Spa Bath | Soundproofing, iron/ironing board, travel crib, rollaway beds](https://images.trvl-media.com/lodging/1000000/20000/15300/15244/25a2b40f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Osage Creek Lodge Eureka Springs Historic District - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 1,074 reviews $84 nightly $96 total Apr 2 - Apr 3 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=15244&PinnedHotelID=15244&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/13400/13303/c2aa1cce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Inn of the Ozarks Eureka Springs Historic District - 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Parking included - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 791 reviews $69 nightly $79 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=9512770&PinnedHotelID=9512770&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/11000000/10390000/10387800/10387798/37f305d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanderoo Lodge Eureka Springs Historic District - Pool - Pet friendly - Parking included - Free WiFi 8.0 Very Good 298 reviews $102 nightly $117 total Apr 2 - Apr 3 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=10387798&PinnedHotelID=10387798&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/20000/20000/19991/4ebf1d6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Eureka Springs Eureka Springs - Pool - Breakfast included - Pet friendly - Parking included 8.2 Very Good 996 reviews $86 nightly $98 total Apr 7 - Apr 8 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=19991&PinnedHotelID=19991&HadPinnedHotel=true®ionId=-1&adults=2) ![Signature Room, 2 Queen Beds | Bathroom | Hair dryer, towels, soap, shampoo](https://images.trvl-media.com/lodging/76000000/75620000/75617100/75617098/50494366.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Candlewick Inn Eureka Springs - Parking included - Free WiFi - Air conditioning - Soundproof rooms 8.8 Excellent 248 reviews $63 nightly $72 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=75617098&PinnedHotelID=75617098&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5800000/5792600/5792583/a64d9424.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hidden Springs Bed & Breakfast Eureka Springs Historic District - Breakfast included - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 366 reviews $126 nightly $144 total Apr 20 - Apr 21 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=5792583&PinnedHotelID=5792583&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=40961&PinnedHotelID=40961&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=40961,15244,13303,11599,7826547) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (USD 7 per day) - Area shuttle up to 1 mi ### Food and drink - Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person - A bar/lounge - A restaurant ### Restaurants on site - Eureka Springs Restaurant ### Things to do - Bicycle rentals - Billiards/pool table - Full-service spa - Hot tub - Ropes course - Shopping ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Guidebooks - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Conference center - Meeting rooms ### Outdoors - In the mountains - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages - Spa open daily - Sports massages - Swedish massages ### Accessibility - No elevator ### More - 1 building - 7 floors - Ballroom - Banquet hall - Built in 1905 - Fireplace in lobby - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels - Streaming services ### Food and drink - Coffee/tea maker - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Free local calls - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 11:00 PM Early check-in subject to availability Early check-in fee: USD 35.00 Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 35.00 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 35 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 17.54 per accommodation, per night The resort fee includes: - Additional inclusions - Business center/computer access - Newspaper - Parking - Self parking - Shuttle service - Hot tub access We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 2.50 to 14.95 per person - Nearby parking fee: USD 7.00 per day (2200 ft away) - Pet fee: USD 35 per accommodation, per night - Service animals are exempt from fees - Early check-in fee: USD 35.00 (subject to availability) - Late check-out fee: USD 35.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Basin Hotel Basin Park Basin Park Eureka Springs Basin Park Hotel Basin Park Hotel Eureka Springs Hotel Basin Basin Park Hotel and Spa Hotel Basin Park Hotel and Spa Eureka Springs Basin Park Hotel and Spa Hotel Eureka Springs ## Frequently asked questions ### Is Basin Park Hotel and Spa pet-friendly? ### What time is check-in at Basin Park Hotel and Spa? ### What time is check-out at Basin Park Hotel and Spa? ### Where is Basin Park Hotel and Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Basin Park Hotel and Spa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 9.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 590 8 - Good 247 6 - Okay 102 4 - Poor 46 2 - Terrible 20 ## Reviews Verified ### 10/10 Excellent #### Carolyn Mar 21, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cute historical room, clean, great view, cool old hotel! ##### Carolyn Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Emilee Feb 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean, excellent service and location. ##### Emilee Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Kenneth Mar 25, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Basin Park provides activities available to guests; like guided tour of the town and a wine tasting. No extra charge. Staff is great. ##### Kenneth Stayed 2 nights in Mar 2026 Verified ### 8/10 Good #### Wade Mar 29, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was small but comfortable. Main issue was the tub/shower combo. The tub was actually a jacuzzi, with sides higher than a regular bathtub. For someone with bad knees, it made getting into and out of quite difficult and precarious. ##### Wade Stayed 2 nights in Mar 2026 Verified ### 8/10 Good #### Johannah Mar 11, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the property! The room was very comfortable! The only problem was the tv. It kept losing signal & there were no maintenance personnel at night to fix it. ##### Johannah Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Billy Feb 13, 2026 Liked: Amenities, property conditions & facilities Clean room. Friendly staff ##### Billy Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Richard Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great food,excellent drinks, if you like old architecture it was amazing, and the best massage i have had in a long time! ##### Richard Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### David Dec 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the staff and historic hotel. ##### David Stayed 2 nights in Nov 2025 Verified ### 6/10 Okay #### Shawn Mar 27, 2026 Disliked: Cleanliness, amenities, property conditions & facilities It is very old as expected. Quirky bathroom layout and small room. It was a bit loud at night as our room was by elevator. Not as clean as we like. Balcony restaurant was nice for food service. Separate balcony area for beverages only. Had to purchase inside and bring them outside yourself. Parking is offsite. Shuttle service was good. Traffic is congested as streets are extremely narrow. Walkable area. ![](https://a.travel-assets.com/ugc/hotel-reviews/413b5c64-9c3c-4757-9445-af2e167a5649-1774638115937.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09f19138-b716-483b-841b-b4ace6249e0d-1774638117029.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shawn Stayed 1 night in Mar 2026 Verified ### 6/10 Okay #### Amy Mar 23, 2026 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The pictures look better than the reality of the hotel. The location was great, lots of stuff to do within walking distance. The staff was nice and accommodating but the rooms picked up a lot of outside noise. Additionally, I would advise against using the hot tub because it gave everyone in my family (including my two children) full body rashes that have yet to clear up. After experiencing it, I did a deep dive in reviews and confirmed several others had reported the same problem which is very gross and unsettling. ##### Amy Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Margaret Dec 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, excellent for walking around. Hotel had amazing amenities with wonderful guest events each day! The restaurant was very good with cheap drink specials. Loved the hotel itself and the town has such a rich and interesting history. Very cool place! ##### Margaret Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Artemio Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean. ##### Artemio Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Victoria Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was so kind and went above and beyond to make sure we had a great stay. The Basin had a lot of great amenities and was walking distance to many shops and restaurants. Plan on staying again in the future. ##### Victoria Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### James Dec 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing stay here, would recommend this place for everyone! Loved the uniqueness and the atmosphere and amenities. The game room was also, house keeping keeps the place spotless. And staff was amazing with any help we needed. ##### James Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Jo Nov 30, 2025 Liked: Cleanliness, staff & service, amenities Excellent staff. Room was large and comfortable. ##### Jo Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Angela Nov 30, 2025 Liked: Cleanliness, staff & service, amenities Amazing staff, clean comfortable room. Hreat location. Loved the balcony restaurant. Shittle drivers great. ![](https://a.travel-assets.com/ugc/hotel-reviews/1fcc11e2-352d-4934-88e4-6b3dd5682724-1764483570185.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 2 nights in Nov 2025 Verified ### 6/10 Okay #### CHRIS Mar 9, 2026 Disliked: Amenities Check-in went smoothly and the staff at the front desk was friendly. One thing to note is that the floors are a little squeaky, so you may hear them during the night. There was no toothpaste in the room, so I called the front desk to ask if they had any and if someone could bring it up. I was told I could come down and pick it up instead, which wasn’t a big deal but would have been nice as a room delivery. Other than that, the hotel has a great location, free parking with a shuttle, and a really cool vibe overall. One other small thing — the toilet is very close to the shower, so space in the bathroom is a bit tight. If you’re on the larger side, it might feel a little cramped. Overall, still a good stay. ##### CHRIS Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Tina Dec 12, 2025 Liked: Cleanliness, property conditions & facilities Staff was very friendly and helpful. Went above and beyond to make our visit fun. The activities they offer are great. The whole area is fantastic. We will be visiting again. 10 out of 10 ##### Tina Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Ashley Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super accommodating, great location ##### Ashley Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Berenda Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was very nice. They were extremely helpful. Loved the historical hotel. The room was very clean and we had a wonderful view. Absolutely loved the whole experience! Definitely planning on more stays in the futures ##### Berenda Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### William Dec 28, 2025 Liked: Cleanliness, staff & service, amenities All of the staff were very friendly; from the lobby, shuttle driver, restaurant and bar. So much history and nostalgia in this hotel. Loved everything about it -- if you are looking for modern, traditional rooms this may not be your place. Rooms are smaller and set up based on size and architecture . We loved it! ##### William Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Susan Dec 18, 2025 Liked: Cleanliness, staff & service, amenities Location, location, location! Great staff, good room on 4th floor with no one above us. Free parking at an off site lot; there is a shuttle. We love the historic status of the Basin. Free coffee in the lobby in the a.m. Could live without the added resort fee. ![](https://a.travel-assets.com/ugc/hotel-reviews/ca7fa5cc-32d7-4d5e-b06d-e9338121f751-1766088184705.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6ef137fb-d157-4f3c-bae3-5d4718097c4d-1766088184169.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Susan Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Liz Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Historic character of the place. Nice restaurant, bar and game room. Great location in historic Downtown area, walking distance to many things. ##### Liz Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Lorraine Oct 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay and would recommend you to friends. Jaz, the bartender in the Jack Rabbit bar was so friendly and accommodating. ##### Lorraine Stayed 3 nights in Oct 2025 Verified ### 8/10 Good #### Sheri Dec 3, 2025 Liked: Cleanliness, staff & service Great location. I love older buildings. 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