Lobby lounge

Opiniones de The Bailey's Hotel London Kensington

4 out of 5
The Bailey's Hotel London Kensington
140 Gloucester Road, London, England

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 998 de 1593 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 374 de 1593 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 123 de 1593 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 60 de 1593 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 38 de 1593 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yessica Viviana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super
Se hospedó 2 noches en abril de 2024
Respuesta de Kim Tian, el 16 abr. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Leonardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Philip, el 14 dic. 2023
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes,Philip LeeFront Office Manager

6/10 Aceptable

Diego

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Respuesta de Philip, el 8 dic. 2023
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes,Philip LeeFront Office Manager

10/10 Excelente

fernando

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good location. Staff is great. Good restaurant.
Se hospedó 5 noches en julio de 2023
Respuesta de Besar, el 25 jul. 2023
Dear FernandoThank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesBesar BilurdagiRooms Division Manager

10/10 Excelente

Diamantina

Se hospedó 4 noches en junio de 2023
Respuesta de Philip, el 21 jul. 2023
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesPhilip LeeFront of House Manager

10/10 Excelente

IVAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice to be in this Hotel, location, breakfasta and room , perfect
Se hospedó 2 noches en junio de 2023
Respuesta de Besar, el 27 jun. 2023
Dear IvanThank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesBesar BilurdagiRooms Division Manager

10/10 Excelente

Enrique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente habitación, desayuno y ubicación
Se hospedó 2 noches en mayo de 2023
Respuesta de Philip, el 14 jun. 2023
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesPhilip LeeFront of House Manager

10/10 Excelente

lizbeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel muy lindo, seguro amables . Transporte fácil . Tiendas cercanas .
Se hospedó 10 noches en mayo de 2023
Respuesta de Philip, el 16 may. 2023
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesPhilip LeeFront of House Manager

2/10 Terrible

Sasyme

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El baño esta terrible no tiene puerta la regadera y hace mucho frío La calefacción hace un ruido terrible no te deja dormir
Se hospedó 4 noches en febrero de 2023
Respuesta de Besar, el 10 feb. 2023
Dear SasymeThank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesBesar BilurdagiFront of House Manager

8/10 Bueno

Thelma

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Besar, el 9 ene. 2023
Dear ThelmaThank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesBesar BilurdagiFront of House Manager

10/10 Excelente

JUAN IGNACIO MARTOS

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel tiene una ubicación excelente, un muy buen desayuno y el personal muy atento en todo momento.
Se hospedó 4 noches en diciembre de 2022
Respuesta de Kim Tian, el 14 dic. 2022
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

8/10 Bueno

paulina

Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
El hotel tiene excelente ubicación, buen desayuno y buenas instalaciones. El personal no es lo mejor
Se hospedó 1 noche en septiembre de 2022
Respuesta de Besar, el 23 sept. 2022
Dear PaulinaThank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesBesar BilurdagiFront of House Manager

8/10 Bueno

HECTOR

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena ubicación en Londres
En general bien...
Se hospedó 4 noches en agosto de 2022
Respuesta de Besar, el 12 sept. 2022
Dear HectorThank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesBesar BilurdagiFront of House Manager

10/10 Excelente

Bertha Patrticia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 4 noches en julio de 2022
Respuesta de Besar, el 18 jul. 2022
Dear Bertha Patricia Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel. Best wishes Besar Bilurdagi Front of House Manager

10/10 Excelente

Maria Ines

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 2 noches en julio de 2022
Respuesta de Kim Tian, el 16 jul. 2022
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel. Best wishes

10/10 Excelente

Cesar, Lima

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍
Se hospedó 2 noches en marzo de 2022
Respuesta de Kim Tian, el 11 mar. 2022
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.

8/10 Bueno

FRANCISCO

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Con la excusa COVID no hacen habitaciones en micjo
Agradable estancia de cuatro noches pero un poco molesto pues con la excusa del COVID NO hicieron ningún día la habitación ni siquiera propuesta de cambio de toallas y reponer el gel de baño!
Se hospedó 4 noches en octubre de 2021
Respuesta de Reservations, el 22 nov. 2021
Dear Francisco, Thank you for staying at the Baileys Hotel and for your lovely feedback! We welcome you back in the near future, Kind Regards, Baileys Team

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2021
Respuesta de Reservations, el 22 nov. 2021
Dear Valued Guest, Thank you for staying at the Baileys Hotel and for your lovely feedback! We welcome you back in the near future, Kind Regards, Baileys Team

10/10 Excelente

Lucie Marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was not quiet because of construction
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Tracey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location opposite underground station. Tasty buffet breakfast. Staff professional and courteous. No complaints, would stay again.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Lauren

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed here for a vacation with my family and had a fantastic time. The hotel is super clean and the rooms are very comfortable, with lots of nice little details (great decor, cookies, bottled water replaced daily etc.) The staff were kind and helpful. The location is excellent, with a metro station and across the street and the Natural History and Victoria and Albert museums is walking distance. I was was very happy that I picked this hotel and it would be my first choice for any future trips to London.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Alison

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Classic hotel right next to tube station in very desirable area.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Donna, Cross Lake

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its located right next to metro, so was very convenient for me.
Se hospedó 2 noches en abril de 2024
Respuesta de Kim Tian, el 25 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

8/10 Bueno

raghbir

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
next door to the underground station. Only 4 stops from central London. Nice and clean deluxe room. Breakfast expensive £22.50 pp. The usual breakfast items, nothing special. The items on offer were of a good quality. Do not really cater for gluten free guests. Only offered gluten free white bread! At this price, should also offer gluten free cereal, buffins etc. The eggs & bacon were excellent plus the fruit and yougurt. Tea terrible; one tea bag in a large teapot.
Se hospedó 2 noches en mayo de 2024
Respuesta de Kim Tian, el 25 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Khaleda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location is perfect close to the underground station & friendly staff.Also, very clean.
Se hospedó 3 noches en mayo de 2024
Respuesta de Kim Tian, el 23 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Heidi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Kim Tian, el 24 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

6/10 Aceptable

Ivo

Le gustó: Limpieza y servicio y personal
Good service except charging for an umbrella 10 pounds /day. The room was very small and essentially no view, way too expensive for the tiny room.
Se hospedó 2 noches en mayo de 2024
Respuesta de LW, el 23 may. 2024
Dear Ivo, Greetings from the Bailey's Hotel London. Thank you for your recent stay and I wish you had a safe trip back home. The umbrella 10 was a deposit and it had been return to you afterwards. If you have any plan returning to our hotel, please contact us directly and we can suggest some larger size room categories for your next stay. Kind regards,Leo Wong Front Office Manager

8/10 Bueno

Denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice clean property. Would definitely stay here again
Se hospedó 3 noches en mayo de 2024
Respuesta de Kim Tian, el 22 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Larry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de Kim Tian, el 22 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Kathleen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a beautiful hotel with generous sized and appealing rooms. The staff is friendly and very helpful.
Se hospedó 2 noches en mayo de 2024
Respuesta de Kim Tian, el 20 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Bobby

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent front office staff who were super helpful and efficient even when fully booked and a rush of people demanding registration and room access. Well managed! The room was clean complete with amenities and an extremely comfortable bed.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kim Tian, el 20 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Eti

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic location, great hotel, amazing customer services
Se hospedó 1 noche en mayo de 2024
Respuesta de Kim Tian, el 15 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Wayland

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, world class staff
Se hospedó 4 noches en mayo de 2024
Respuesta de Kim Tian, el 15 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Dewi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay at the Bailey‘s. Our Delux Room was as nice and clean as depicted on the fotos and the staff especially at the door very friendly and ready to help. The location of the hotel was great. We liked that we were directly opposite the Glouchester Road Station with a few restaurants around but that it wasn‘t noisy. We‘ld like to come again.
Se hospedó 5 noches en mayo de 2024
Respuesta de Kim Tian, el 13 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The shower area can be reconstructed safer for senior. The water pressure is a lettle low.
Se hospedó 3 noches en mayo de 2024
Respuesta de Kim Tian, el 12 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Miguel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location next to the tube station, restaurants and shopping
Se hospedó 3 noches en mayo de 2024
Respuesta de Kim Tian, el 12 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Ernst

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lage, Service und Freundlichkeit ist Top. Freue mich schon auf meinen nächsten Aufenthalt.
Se hospedó 3 noches en abril de 2024
Respuesta de Kim Tian, el 12 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Darren

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very professional staff, very pleasant and eminently approachable - we were made to feel very welcome! We booked a cosy room which, although quite small, was perfect big enough & had everything we needed and the bed was super comfy!! My only slight criticism is the shower leaked but not too bad to put me off so if we’re ever in London and need an overnight in Kensington I would have no hesitation to book again!
Se hospedó 1 noche en mayo de 2024
Respuesta de Kim Tian, el 10 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

6/10 Aceptable

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en mayo de 2024
Respuesta de Kim Tian, el 9 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very professional and friendly. Excellent service and well positioned for access to London’s Heathrow airport.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kim Tian, el 8 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

8/10 Bueno

Ninoos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Front door staff were wonderful, helpfull and kind
Se hospedó 9 noches en abril de 2024
Respuesta de Kim Tian, el 8 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Philip

Se hospedó 1 noche en mayo de 2024
Respuesta de Kim Tian, el 23 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Timothy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed everything about our recent Bailey's experience. Great location - right next to a tube station. Welcoming, professional staff. Clean, quiet rooms. Nice breakfast to start the day, nice hotel ar to end the day. Walkable neighborhood nearby, lots to see, and lots of food choices. We'd gladly return. Cheers.
Se hospedó 4 noches en abril de 2024
Respuesta de Kim Tian, el 3 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

8/10 Bueno

Martin, Manitou Springs

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a great time, perfect location for the underground. Breakfast and staff was very good.
Se hospedó 1 noche en abril de 2024
Respuesta de Kim Tian, el 3 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

DENISE

Perfect. Safe
Se hospedó 3 noches en abril de 2024
Respuesta de Kim Tian, el 3 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

8/10 Bueno

Angelica

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed here 2 nights. Staff were amazing. The room I booked was smaller than I expected especially the bathroom.
Se hospedó 2 noches en abril de 2024
Respuesta de Kim Tian, el 2 may. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Matteo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best
Se hospedó 1 noche en abril de 2024
Respuesta de Kim Tian, el 29 abr. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

8/10 Bueno

xiaodong

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Excellent location - tube is just cross the street from the hotel. A lot of restaurants in the surrounding area The room is kind of old-floor making squeaking noise
Se hospedó 1 noche en abril de 2024
Respuesta de Kim Tian, el 28 abr. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Rod

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable with attentive and pleasant staff.
Se hospedó 2 noches en abril de 2024
Respuesta de Kim Tian, el 26 abr. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes

10/10 Excelente

Nikita

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Kim Tian, el 26 abr. 2024
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes