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Reviews of Hotel Sosei Sapporo - MGallery Collection

3.5 out of 5
Hotel Sosei Sapporo - MGallery Collection
Sapporo Factory Nishi-kan 3, Kitanijohigashi, chuo, Sapporo, Hokkaido

Reviews

10

Exceptional

Rating 10 - Excellent. 13 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Owen, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal hotel with incredible staff. Stay here. Note to hotel: your photos don’t do it justice, we nearly didn’t stay here because of them, they make it look far less luxurious and more generic despite the great design.
Stayed 1 night in Mar 2024
Response from Mai Mukaibayashi on May 23, 2024
Dear Owen,Thank you very much for choosing to stay at Hotel Sosei Sapporo MGallery Collection and for providing us with a meaningful review. We hope that Hotel Sosei Sapporo MGallery will continue to be your preferred choice for future stays. We look forward to welcoming you again soon!Warm Regards,Mai MukaibayashiFront Office Manager

10/10 Excellent

JunHong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with kind staffs
Stayed 1 night in Apr 2024
Response from Mai Mukaibayashi on May 23, 2024
Dear JunHong,Thank you very much for rating and reviewing your recent stay at Hotel Sosei Sapporo MGallery. We hope you had a wonderful stay with us.We look forward to welcoming you back for your next stay soon.Warm Regards,Mai MukaibayashiFront Office Manager

8/10 Good

Paul

Stayed 1 night in Apr 2024
Response from Mai Mukaibayashi on May 23, 2024
Dear Paul,Thank you very much for staying with Hotel Sosei Sapporo MGallery Collection and providing a rating about your recent stay. We hope that Hotel Sosei Sapporo MGallery Collection will continue to be your preferred choice for future stays.Mai MukaibayashiFront Office Manager

10/10 Excellent

Gyoung Hoon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional details and quality
Stayed 3 nights in Mar 2024
Response from Mai Mukaibayashi on Mar 27, 2024
Dear Gyoung Hoon,Thank you very much for choosing Hotel Sosei Sapporo MGallery Collection and for providing us your review about your recent stay.Your feedback is essential to us as we continuously strive to improve our product and service for a better guest experience.We look forward to welcoming you back soon.Warm Regards,Front Office ManagerMai Mukaibayashi

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and staff went above and beyond to make sure that our stay was the best it could be.
Stayed 1 night in Mar 2024
Response from Mai Mukaibayashi on Mar 27, 2024
Dear Eric,Thank you very much for staying at Hotel Sosei Sapporo MGallery Collection.We always appreciate receiving feedback, as it is extremely valuable to us in delivering a more comfortable stay for all of our guests.We hope that you had a great stay with us and look forward to welcoming you back soon.Front Office ManagerMai Mukaibayashi

10/10 Excellent

SUWAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Sosei Sapporo MGallery on Feb 18, 2024
Dear SUWAN,Thank you very much for rating and reviewing your recent stay at Hotel Sosei Sapporo MGallery. It's our pleasure to know that you enjoyed your time with us.We look forward to welcoming you back for your next stay soon.Wishing you and your family good health and safety.With regards,Takashi (Ted) KitaharaGeneral Manager

10/10 Excellent

Shinichi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very relaxing hotel.
Stayed 1 night in Mar 2024
Response from Mai Mukaibayashi on Mar 27, 2024
Dear Shinichi,Thank you very much for your comment and rating about your recent stay at Hotel Sosei Sapporo MGallery Collection. We hope that you had a great stay with us, and we look forward to welcoming you back soon.With regards,Front Office ManagerMai Mukaibayashi

10/10 Excellent

Atsushi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel !! Feels like staying a museum Excellent service !! Well be back when back to sapporo again!!
Stayed 1 night in Feb 2024
Response from Mai Mukaibayashi on Mar 27, 2024
Dear Atsushi,Thank you very much for choosing Hotel Sosei Sapporo MGallery Collection and for providing us your review about your recent stay.Your feedback is essential to us as we continuously strive to improve our product and service for a better guest experience.We look forward to welcoming you back soon.Warm Regards,Front Office Manager Mai Mukaibayashi

10/10 Excellent

CHA KEUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Hotel Sosei Sapporo MGallery on Feb 18, 2024
Dear CHA KEUN,Thank you very much for your comment and rating, sharing your experience at Hotel Sosei Sapporo MGallery. We appreciate your valuable time.Your feedback is essential to us as we continuously strive to improve our product and service for a better guest experience.With regards,Takashi (Ted) KitaharaGeneral Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Sosei Sapporo MGallery on Feb 18, 2024
Dear guest,Thank you very much for sharing your experience at Hotel Sosei Sapporo MGallery. We appreciate your valuable time.Your feedback is essential to us as we continuously strive to improve our product and service for a better guest experience.With regards,Takashi (Ted) KitaharaGeneral Manager