See all properties
Save

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024
The price is $268
$340 total
includes taxes & fees
Jun 2 - Jun 3

Explore the area

Map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404
  • Popular LocationHakone Open Air Museum19 min walk
  • Popular LocationHakone Kowakien Yunessun3 min drive
  • Popular LocationHakone Gora Park3 min drive
  • AirportTokyo (HND-Haneda)97 min drive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for THE MAIN HISTORIC TWIN

THE MAIN HISTORIC TWIN | Premium bedding, in-room safe, desk, iron/ironing board

THE MAIN HISTORIC TWIN

8/10 Very Good

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for THE MAIN HISTORIC DOWBLE

THE MAIN HISTORIC DOWBLE | Premium bedding, in-room safe, desk, iron/ironing board

THE MAIN HISTORIC DOWBLE

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm | Restaurant | 3 restaurants, breakfast, lunch, dinner served; French cuisine

Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm | Restaurant | 3 restaurants, breakfast, lunch, dinner served; French cuisine

Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm | Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FORESTWING CORNER TWIN

FORESTWING CORNER TWIN | Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING CORNER TWIN

10/10 Exceptional

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 441 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FORESTWING PREMIER SUITE

FORESTWING PREMIER SUITE | Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING PREMIER SUITE

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 883 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE HISTORIC DELUXE TWIN

COMFY LODGE / RESTFUL COTTAGE HISTORIC DELUXE TWIN | Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE / RESTFUL COTTAGE HISTORIC DELUXE TWIN

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for THE MAIN HISTORIC JUNIOR SUITE

THE MAIN HISTORIC JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

THE MAIN HISTORIC JUNIOR SUITE

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 506 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE HISTORIC TWIN

COMFY LODGE / RESTFUL COTTAGE HISTORIC TWIN | Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE / RESTFUL COTTAGE HISTORIC TWIN

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HISTORIC DELUXE TWIN

FLOWER PALACE HISTORIC DELUXE TWIN | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HISTORIC DELUXE TWIN

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE HISTORIC SUITE

COMFY LODGE / RESTFUL COTTAGE HISTORIC SUITE | Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE / RESTFUL COTTAGE HISTORIC SUITE

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 646 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 743 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HISTORIC JUNIOR SUITE

FLOWER PALACE HISTORIC JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HISTORIC JUNIOR SUITE

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 678 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HERITAGE ROOM

Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HERITAGE ROOM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 797 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FORESTWING TWIN GARDEN SIDE

FORESTWING TWIN GARDEN SIDE | Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING TWIN GARDEN SIDE

10/10 Exceptional

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
2 bedrooms
Hair dryer
Bidet
Private bathroom
  • 1076 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for FORESTWING TWIN FOREST SIDE

Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING TWIN FOREST SIDE

10/10 Exceptional

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bidet
Private bathroom
Shower/tub combination
  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Hana Goten Historic Deluxe Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Historic Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Western-style Building Historic Suite

Premium bedding, in-room safe, desk, iron/ironing board

Western-style Building Historic Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Historic Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Historic Double Room

  • Sleeps 2
  • 1 Double Bed

Forest Wing Twin Forest Room, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Main Building Historic Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Historic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Forest Wing Corner Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds

Forest Wing Premium Hollywood Suite - Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Main Building Historic Junior Suite

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Historic Junior Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Western-style Building Historic Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Western-style Building Historic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hana Goten Heritage Chrysanthemum Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Heritage Chrysanthemum Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Forest Wing Premier Suite

Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Premier Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hana Goten Heritage Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Heritage Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hana Goten Historic Junior Suite

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Historic Junior Suite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Hana Goten Two Bedroom Penthouse Suite

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Two Bedroom Penthouse Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for 4 Beds with Bath, Mountain View

Living area | Flat-screen TV, books

4 Beds with Bath, Mountain View

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard, Twin With Bath, Mountain View

Lobby

Standard, Twin With Bath, Mountain View

  • Sleeps 6
  • 2 Twin Beds

Comfy Lodge/Restful Cottage Historic Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin With Bath, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Twin With Bath, Mountain View

  • Sleeps 3
  • 2 Twin Beds

West Building Hitoric Deluxe Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior
Hakone Kowakien TEN-YU
Spa
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1017)
The price is $289
$349 total
includes taxes & fees
Jun 5 - Jun 6
Hakone Kowakien TEN-YU

About the neighborhood

Hakone

Fujiya Hotel is located in Miyanoshita, a neighborhood in Hakone, and is in the mountains and in a national park. Hakone Shrine and Mishima Sky Walk are notable landmarks, and some of the area's activities can be experienced at Hakone Kowakien Yunessun and Hakone Gora Park. Hakone Open Air Museum and Ōwakudani are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.
Visit our Hakone travel guideOpens in a new window

What's nearby

  • Hakone Open Air Museum - 19 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Hakone Gora Park - 3 min drive
  • Ōwakudani - 7 min drive
  • Lake Ashi - 11 min drive

Getting around

  • Hakone Miyanoshita Station - 7 min walk
  • Kowakidani Station - 13 min walk
  • Haneda Airport (HND) - 97 min drive

Restaurants

  • The Hakone Open-Air Museum Café - 3 min drive
  • ベーカリー&スイーツ "PICOT - 1 min walk
  • NARAYA CAFE - 7 min walk
  • 手打ちそば金春 - 18 min walk
  • 箱根飲茶楼 - 14 min walk

About this property

Fujiya Hotel

Luxury historic ryokan near Hakone Open Air Museum
Located close to Hakone Gora Park and Hakone Kowakien Yunessun, Fujiya Hotel provides an indoor mineral hot spring (onsen), shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the 2 hot springs or sauna, and indulge in a facial, a massage, or a body treatment. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Free in-room WiFi is available to all guests, along with a Japanese garden and a library.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), hot springs on site, and luggage storage
  • Books, a front-desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Kaiseki meal

Restaurants on site

  • Cascade
  • Kikka-so
  • Lounge
  • The Fujiya
  • Victoria

Things to do

  • 2 hot springs
  • Books
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Japanese garden

Full-service spa

  • 2 hot springs
  • Facials
  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 2:00 PM - midnight
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 buildings
  • 6 floors
  • Built in 1878
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10120.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4900 for adults and JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property in advance.

We should mention

Pool access available from 7:00 AM to 9:00 PM
Hot springs access available from 2:00 PM to midnight
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

Frequently asked questions

Does Fujiya Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Fujiya Hotel?

As of May 28, 2024, prices found for a 1-night stay for 2 adults at Fujiya Hotel on Jun 2, 2024 start from $268.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fujiya Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Fujiya Hotel?

Self parking is free at this property.

What time is check-in at Fujiya Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Fujiya Hotel?

Check-out is at 11 AM.

Where is Fujiya Hotel located?

Located in Miyanoshita, this luxury ryokan is within 2 mi (3 km) of Hakone Open Air Museum, Hakone Gora Park, and Hakone Kowakien Yunessun. Ōwakudani and Fujiya Hotel Sengoku Golf Course are also within 6 mi (10 km). Hakone Miyanoshita Station is 7 minutes by foot and Kowakidani Station is 13 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 321 out of 530 reviews" "
Rating 8 - Good. 161 out of 530 reviews" "
Rating 6 - Okay. 32 out of 530 reviews" "
Rating 4 - Poor. 10 out of 530 reviews" "
Rating 2 - Terrible. 6 out of 530 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hyla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room overlooking the mountains. Beautiful garden on property to take a walk. Excellent food. Onsen very relaxing.
Stayed 2 nights in May 2024

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Manami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor, amazing hospitality, cozy room. If you don't feel like dining at the hotel, try the Italian restaurant next to the hotel, it's good.
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely stunning and the hospitality of the staff was practically unmatched during the rest of our trip. We arrived later in the day and wished we had come earlier to spend more time on the property. The food at the onsite restaurants was impeccable and the room was very comfortable. Staying here was incredibly relaxing after several days in Tokyo and we wished we had stayed two nights instead of one. It was about an hour from the Mt. Fuji attractions which were also some of our favorites from our trip to Japan (Tokyo, Hakone, Kyoto).
Stayed 1 night in Apr 2024

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic and nature
Stayed 2 nights in Apr 2024

8/10 Good

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen was lovely, as were the staff. The room was spacious with lots of storage, excellent shower, comfortable bed and provision of everything we needed, including fresh ptjamas, robe and slippers daily… On the downside, the hotel looks a bit like a sports club or conference centre in places, it is stark, with little atmosphere in the bar. We were unable to try the Japanese restaurant for dinner, the French one had minuscule portions, probably exacerbated by the waitress asking if I wanted a half portion and clearly misunderstanding the question of how large it was - a 2 inch square portion of fish… the trout starter was very good and my partner pronounced his tiny portion of beef excellent. Lack of vegetables… western restaurant was ok, nothing special. Breakfast in the western part was pretty good and a walk through the gardens. I’m Not sure i would stay again, but service was excellent…
Stayed 2 nights in Apr 2024

10/10 Excellent

aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with beautiful facilities. I only wished there would have been more to do in the area but the hotel was phenomenal.
Stayed 1 night in Apr 2024

8/10 Good

Michael

Traveled with partner
The hotel location and conditions are exceptional. Located in a nice area on a mountain, it next to a bus stop, so it’s very convenient for travelers in Japan, where you rely on public transportations to everywhere. The hotel is not tall, but covers multiple connected buildings, majestic. Only thing I don’t like is that they would charge me $40 for checking in 40 min earlier (2 pm vs 3 pm, but they let everyone checked in at 2:40 pm.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful! The room was spectacular, comfortable, full of conveniences. The architecture of the entire hotel is amazing and it has such a rich history. I ate in all the restaurants and enjoyed room service as well. All meals were excellent. The onsen had a wonderful view, all conveniences were supplied, everything an onsen should be. The staff was very gracious, helpful and accommodating. Lovely, lovely, magical place
Stayed 2 nights in Mar 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and set in beautiful surroundings.
Stayed 3 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel , however it was impossible to accept and pay for a bottle of wine at dinner, it was overpriced, this was not an expensive bottle of wine but an extraordinary overpricing policy in the hotel .
Stayed 2 nights in Mar 2024

10/10 Excellent

John, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay. Everything down to the smallest details were thought about. The customer service was impeccable. The food was great. The history was very cool to learn about.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rhonda

Staff was great
Stayed 2 nights in Mar 2024

10/10 Excellent

Darshan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options are limited for vegetarian or vegan preferences.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shanel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shogun must have stayed here
A beautiful step back in time with modern comforts Japanese breakfast was superb Japanese dinner was super disappointing -misprinted menu, food substituted for what was ordered without being told Baths and room was terrific Mr Okabe the front desk mgr was attentive and helpful I will return Old and not worn New and not flashy Very classy
Stayed 1 night in Jan 2024

8/10 Good

Kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel w refurbished old furniture. You have to like n appreciate old traditions to like this hotel. I was here in the mid ‘80s n still found it charming after nearly 40 years.
Stayed 1 night in Jan 2024

10/10 Excellent

Marcus

Stayed 3 nights in Jan 2024

10/10 Excellent

Jeremy Seow

Stayed 3 nights in Dec 2023

8/10 Good

lap yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Overall good service. Staffs are friendly but they are not as well trained as other five star hotels. Maybe it is serving mainly local customers who speak Japanese I find their ability to communicate with English is a bit weak. Very nice room and great onsen. Food price was on par with other high end hotel but quality of food just average.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, onsen and gardens are stunning! Room is spacious and elegant. Breakfast is expensive as well as onsite dining. But there are many options a few steps away. Transportation for sites in Hakone is right outside the premises. Nicest hotel of our extended trip in japan
Stayed 2 nights in Nov 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0
Address
359 Miyanoshita, Hakone, Kanagawa-ken