Poor on dining options (5 out of 10), drink choice was worst, poor quality that do no represent the standard of this highly qualified resort (3 out of 10).
Julian
2024 年 12 月入住 3 晚
4/10 很差
DAVID
与家人及幼儿出行
2024 年 12 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very poor service and food variety. Long wait time for restaurants and bad quality food. French restaurant was adult only and the resort is considered for family. We wanted to reserve cabana for extra charge and they didn't provide us, even though it was not used. I asked for room cleaning and they didn't show up. Next day when they showed up they only made the bed and that is all. Beach was dirty full of garbage in the water. Definitely not recommended.
DAVID
2024 年 11 月入住 4 晚
10/10 超赞
Alicia
2024 年 12 月 3 日
满意:住宿条件和设施,清洁度
Very good. And clean
Alicia
2024 年 8 月入住 7 晚
8/10 还可以
Jeffrey
2024 年 11 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Property was presentable. Beach was nice. Weather in November was unpredictable, lots of sun but frequent rain particularly in the evening. Resort was clean, staff were generally friendly. Be prepared for lots of selling under Hyatt around the world. They want to give you a presentation over breakfast and beyond within 24 hours of your arrival which eats into your vacation time. Room was very nice (very well laid out with lots of shelves and storage space including the bathroom). Bathroom was very bright and spacious. Our room had a leak under the glass shower wall so we had to place a towel to stop the water from entering the rest of the bathroom. Restaurants were nice. Portions were very small in the Bordeaux and Seaside Grill. Food was ok. A little too salty for our tastes. We spent most of our time at the World Buffet. Lots to choose from and quite delicious. The Japanese restaurant was a little disappointing as we were set up at the cooking table and had to eat what they created which was very salty. We would have rather eaten in the dining area where there were more choices. Be very careful when you arrive to understand the resort credits they give you. In particular the spa. You must use it on a certain day and it must be presented at time of your spa even if your welcoming attendant made the reservation for you. There was a lot of miscommunication with us during this period and unfortunately during check out we lost the credit because of this.
Jeffrey
2024 年 11 月入住 4 晚
6/10 一般
Gregory
与家人出行
2024 年 11 月 20 日
满意:清洁度
They refill the water bottles. Not a single one i found was sealed and i asked my concierge anrld he confirmed they were refills. Food was ok at best and liquor was not top shelf as advertised. Pretty sure they fill the bottles halfway with water.
Gregory
2024 年 11 月入住 7 晚
10/10 超赞
Alicia,Hialeah
2024 年 11 月 20 日
Alicia
2024 年 10 月入住 2 晚
10/10 超赞
Arelys
与家人及幼儿出行, 与家人出行
2024 年 11 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love it
Arelys
2024 年 9 月入住 4 晚
10/10 超赞
Samuel
与家人出行
2024 年 11 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Me gusto todo...exelente
Samuel
2024 年 10 月入住 7 晚
10/10 超赞
Jan Elvin Arguezo
与配偶出行
2024 年 11 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jan Elvin Arguezo
2024 年 10 月入住 4 晚
10/10 超赞
Wojciech
与家人出行
2024 年 11 月 4 日
满意:住宿条件和设施
Nice resort, quite and safety place
Wojciech
2024 年 10 月入住 5 晚
10/10 超赞
ANA-MARIA
与配偶出行
2024 年 11 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall nice and clean. Rooms have a practical design and are clean and comfortable. AC worked great and it was silent!! Food was good and varied from day to day. The beach was a bit crowded on the common area but still had enough beach beds at any time of the day. We liked the barrier net that kept the sea weeds outside the swimming are. The nicest part of the beach is the members only area on the right side with lots of sittings and palm trees.
ANA-MARIA
2024 年 10 月入住 9 晚
10/10 超赞
Erica
与配偶出行
2024 年 11 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
From the moment you arrive to the property they give you a very harmonious welcome.
All the employees are excellent people.
Erica
2024 年 10 月入住 4 晚
10/10 超赞
Angela
团体旅客
2024 年 10 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great holiday in a great hotel! The food in the restaurants is delicious, and there is a large selection of everything, especially delicious pastries in a large selection! The hotel grounds are very beautiful, there is a show every day for every taste!!!
Angela
10/10 超赞
Yoandis
与配偶出行
2024 年 10 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La recomendaría sin pensarlo todo el personal muy amables y dispuesto a ayudar en todo momento
Yoandis
2024 年 10 月入住 3 晚
10/10 超赞
kenia v
2024 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Todo excelente, sobre todo el servicio al cliente!!!
kenia v
2024 年 10 月入住 3 晚
10/10 超赞
Mariol
与配偶出行
2024 年 10 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Highly recommend Dreams Flora! Staff is super friendly, helpful and accommodating. The property is gorgeous and clean. Lots of food options and bars to choose from. Spa was great as well!
Mariol
2024 年 10 月入住 4 晚
4/10 很差
Niels
2024 年 10 月 19 日
满意:住宿条件和设施,服务设施
不满意:员工和服务
Poor housekeeping
Niels
2024 年 10 月入住 6 晚
10/10 超赞
Katherine Elaine
与家人出行, 团体旅客
2024 年 10 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great time, we will definitely return.
Katherine Elaine
2024 年 10 月入住 4 晚
10/10 超赞
Alyssa
与家人出行, 团体旅客
2024 年 10 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful resort! Our entire group would return.
Alyssa
2024 年 10 月入住 2 晚
10/10 超赞
Alexia
团体旅客
2024 年 10 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alexia
2024 年 9 月入住 3 晚
10/10 超赞
Jahad
与家人出行
2024 年 10 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staffing was a lot friendlier that imagined making the resort a lot better .
Jahad
2024 年 10 月入住 4 晚
10/10 超赞
Xaviera
与家人出行
2024 年 10 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed all that was offered. Had a real good time. Highly recommend!