Loved the location. Breakfast was excellent. Hot water in the showers was intermittent.
真实旅客
2019 年 8 月入住 3 晚
8/10 还可以
真实旅客
团体旅客
2019 年 6 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Hotel was a modern facility with large rooms, good showers and helpful staff. The breakfast was okay, typical of Rwanda in general. They clearly do lots of conference business there. The lunch buffet was good but pricey for the area at 8,000 RWF. The rooftop view of the volcanoes was incredible and the pool area looked nice though it was too cool to swim while we were there.
真实旅客
2019 年 6 月入住 1 晚
10/10 超赞
真实旅客
2019 年 6 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Walking distance to most of the cot attractions. Only 20min drive to kirigi park office and park entrance.
真实旅客
2019 年 6 月入住 1 晚
8/10 还可以
Anneli
2018 年 12 月 15 日
满意:员工和服务,清洁度
Anneli
2018 年 12 月入住 1 晚
8/10 还可以
真实旅客
2018 年 9 月 13 日
满意:清洁度、住宿条件和设施、客房舒适度
This is a new property. The rooms were clean, quiet, and comfortable. Taller or larger people might feel a bit claustrophobic in the small "tube-like" showers. The views of the volcanoes were beautiful, and the hotel had a nice restaurant attached and a bar/patio area next to the pool. The location is conveniently located on the main road through town. The grounds are attractive and well maintained. The staff were friendly but did not always follow through (asked for a hair dryer and didn't get one, for example), and we had some issues getting the front desk staff to honor a prepaid reservation (this may have been caused by a staff change but it still seems like important and basic customer service).
真实旅客
2018 年 9 月入住 3 晚
8/10 还可以
Ann
2018 年 8 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall very pretty. The reasons it did not get a 5 were: challenges with the water temperature for the shower and breakfast was only "ok" and not on time even though we asked night before if it could please be ready at the time they said it would be. We asked both nights but never was - which was a challenge since we had to leave the hotel early for day activities.
Ann
2018 年 8 月入住 2 晚
8/10 还可以
Patrick
2018 年 7 月 26 日
满意:清洁度
Value for money
Fatima hotel is a average plave to stay, but it is value for money. Specially if you compare the resorts in the area...Fqtima has a great pool area with a nice bar in cottage style. Rooms are fine, however check before staying. Some rooms have some minor issues, but then again: this is Africa after all...
Patrick
2018 年 7 月入住 1 晚
10/10 超赞
真实旅客
2018 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Experience!!!
Nice hotel in Rwanda!! Everything was nice and the staff was really kind and friendly!!! See you soon!!!!
真实旅客
2018 年 7 月入住 2 晚
6/10 一般
真实旅客
2018 年 5 月 29 日
满意:清洁度、住宿条件和设施、客房舒适度
They dud not seem to have my reservation. In the morning, yhey insisted I had to pay for the room again, which delayed my check out.
真实旅客
2018 年 5 月入住 1 晚
8/10 还可以
真实旅客
2018 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay
Enjoyed the stay at Fatima Hotel. Easy to find, rooms are beautiful, and facilities are great.