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SO/ Vienna

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Luxury
5.0 star property
9.2

Wonderful

Rooftop sanctuary in Vienna

Panoramic city views captivate guests from the 18th-floor restaurant with breakfast featuring sparkling wine and a lavish buffet. The spa offers a tranquil retreat with hot tub and sauna. Steps away, Vienna's historic center unfolds with major attractions easily accessible.

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

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About this property

SO/ Vienna

  • Luxury family-friendly hotel near Stephansplatz
  • Near St. Stephen's Cathedral and Spanish Riding School, SO/ Vienna provides a terrace, shopping on site, and a coffee shop/cafe. Treat yourself to a body scrub, a body wrap, or a body treatment at So Spa, the onsite spa. Be sure to enjoy a meal at Das LOFT, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
  • Other perks include:
    • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
    • An electric car charging station, express check-out, and express check-in
    • Babysitting (surcharge), multilingual staff, and tour/ticket assistance
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 182 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
  • Other conveniences in all rooms include:
    • Childcare services and free infant beds
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with rainfall showers and designer toiletries
    • Flat-screen TVs with satellite channels
    • Separate sitting areas, heating, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in fee: EUR 150

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 150

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night

Service animals are welcome, and are exempt from fees

1 total pets

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 150.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 42 per person
  • Fee for in-room wired internet: EUR 24 per day (rates may vary)
  • Fee for wired internet in public areas: EUR 24 per stay (rates may vary)
  • Airport shuttle fee: EUR 55 per vehicle (one way)
  • Self parking fee: EUR 40.00 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 150 (subject to availability)
  • Late check-out fee: EUR 150 (subject to availability)
  • Rollaway bed fee: EUR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is SO/ Vienna pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at SO/ Vienna?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at SO/ Vienna on Jun 15, 2026 start from $197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 40.00 per night.

What time is check-in at SO/ Vienna?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of EUR 150 (subject to availability).

What time is check-out at SO/ Vienna?

Check-out is at noon. Late check-out is available for EUR 150 (subject to availability).

Does SO/ Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per vehicle applies.

Where is SO/ Vienna located?

This family-friendly Vienna hotel is located in the historical district, within a 10-minute walk of Danube River and Stephansplatz. Vienna State Opera and St. Stephen's Cathedral are also within 1 mi (2 km). Gredlerstraße Tram Stop is only a 2-minute walk and Schwedenplatz U-Bahn is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 734 out of 1003 reviews
Rating 8 - Good. 171 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome by staff members, rooms were great with an amazing bathtub, view over Vienna, clean and the bar was amazing! Centrally located , highly recommend!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel Great location Stunning restaurant
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, property conditions & facilities
Fantastic quality of hotel, excellent location, very friendly and helpful staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Convenient and-the breakfast Is very good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, comfortable and conveniently located. Staff was excellent—friendly and very helpful.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Masen

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff and allowed me to check in early free of charge! Very clean and spacious.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dimitar

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
staff was helpful and it was great service for 3 days breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Fang

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooftop restaurant . Great breakfast. Nice service.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, property conditions & facilities
Stunning hotel, rooms huge, modern and clean. Staff couldn’t do enough for you, 50th birthday celebration and they pulled out all stops, excellent non hotel steakhouse to rear. Breakfast at hotel a must ! Massive selection, fantastic city views. This hotel is one of best I have stayed at an I intend to go back !
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, good view of the city. Good location, the staff is friendly and welcoming.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful start to the year with the efficiency of the staff and check in was seamless. The room was clean spacious and had a top view of the Danube. The rooftop bar is amazing and cocktails were excellent. Great walking distance to old town Vienna and major transportation is mere steps away from the hotel lobby.
Hotel view from the street
The Danube River view from our room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Avril

Liked: Cleanliness, amenities, property conditions & facilities
Great location, fantastic staff & recommendations.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Sudhakar

Liked: Cleanliness, amenities
Staff is very friendly , very safe , breakfast and dinning was outstanding
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Boonleng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything in the Mini Bar is Complimentary

Clean spacious room, amazing view, close to attractions, friendly staff, and everything in the mini bar is complimentary!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

tomer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best for families and couples

Excellent, very family friendly service. Wonderful view from the top floor.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

sarah

Liked: Amenities
Beautiful hotel in a great location. Excellent facial at the spa.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location. We loved the white hotel room, super clean, new and comfortable. I do recommend
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
So comfortable. We really enjoyed it.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and friendly service staff. Some issues with getting warm water and getting breakfast table which was inefficient causing queues - surprising in a five star hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay at! The service was excellent and the views from the top floor are insane! Best view of the city!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, modern, and perfectly located. The view from the room was amazing, and the rooftop restaurant is a must-visit. The staff were incredibly friendly and welcoming. We truly enjoyed our stay and highly recommend it!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was clean and staff very friendly
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Lavi

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for five nights the location is great the rooms are huge and the staff was really freindly
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent views of the city and very convenient for all local attractions.
Stayed 2 nights in Oct 2024