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The Ritz-Carlton Bacara, Santa Barbara

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for The Ritz-Carlton Bacara, Santa Barbara

3 outdoor pools, open 10:00 AM to 8:00 PM, cabanas (surcharge)
Exterior
Club Suite, 2 Bedrooms (Penthouse Suite, Balcony) | Property amenity
Club Suite, 2 Bedrooms (Penthouse Suite, Balcony) | View from room
3 restaurants, breakfast, lunch, dinner served; Californian cuisine
The Ritz-Carlton Bacara, Santa Barbara offers a peaceful escape near Goleta Butterfly Grove and Glen Annie Golf Club. Guests enjoy yoga classes, spa massages, six restaurants, free in-room WiFi, a poolside bar, and on-property shopping.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Breakfast available
  • On private beach
  • Room service
  • Bar
  • Parking available

Room options

Check availability for these dates

Tonight

Sep 11 - Sep 12
Check availability for tonight Sep 11 - Sep 12

Tomorrow

Sep 12 - Sep 13
Check availability for tomorrow Sep 12 - Sep 13
Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Fireplace, Partial Ocean View

Room, 1 King Bed, Fireplace, Partial Ocean View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Fireplace, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View

Room, 1 King Bed, Non Smoking, Resort View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, Resort View

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Ritz-Carlton, Larger Villa)

Suite, 2 Bedrooms, Ocean View (Ritz-Carlton, Larger Villa) | Lobby

Suite, 2 Bedrooms, Ocean View (Ritz-Carlton, Larger Villa)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 3700 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms (Penthouse Suite, Balcony)

Club Suite, 2 Bedrooms (Penthouse Suite, Balcony) | Living room | 48-inch LED TV with cable channels, TV, pay movies

Club Suite, 2 Bedrooms (Penthouse Suite, Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 1500 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Resort View

Suite, 1 Bedroom, Balcony, Resort View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Balcony, Resort View

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 850 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

Suite, 1 Bedroom, Non Smoking, Partial Ocean View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 850 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 925 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 450 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, Resort View

8.8 out of 10
Excellent
(27 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 450 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Resort View

Deluxe Room, 2 Queen Beds, Non Smoking, Resort View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Non Smoking, Resort View

8.8 out of 10
Excellent
(28 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 450 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Goleta, The Ritz-Carlton Bacara, Santa Barbara is in the suburbs and on a private beach. Mission Santa Barbara and Santa Barbara County Courthouse are notable landmarks, and the area's natural beauty can be seen at Goleta Butterfly Grove and Lookout County Park. Don't miss out on a visit to Santa Barbara Zoo. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Goleta travel guideOpens in a new window
Map
8301 Hollister Avenue, Goleta, CA, 93117

What's nearby

  • Sandpiper Golf Club - 17 min walk - 0.9 miles
  • Goleta Butterfly Grove - 2 min drive - 1.6 miles
  • University of California, Santa Barbara - 4 min drive - 2.8 miles
  • Glen Annie Golf Club - 5 min drive - 4.1 miles
  • Isla Vista Beach - 8 min drive - 5.3 miles

Getting around

  • Goleta Station - 12 min drive
  • Santa Barbara Municipal Airport (SBA) - 10 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Jack in the Box - ‬6 min drive
  • ‪Chipotle Mexican Grill - ‬6 min drive
  • ‪Lilly's Tacos - ‬6 min drive
  • ‪Starbucks - ‬6 min drive

About this property

The Ritz-Carlton Bacara, Santa Barbara

Luxury hotel near University of California, Santa Barbara
Located close to Sandpiper Golf Club and Goleta Butterfly Grove, The Ritz-Carlton Bacara, Santa Barbara provides an adjacent golf course, a poolside bar, and a terrace. Indulge in a body treatment, a body scrub, and a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Californian cuisine. Yoga classes are offered at the gym; the property also has shopping on site, a coffee shop/cafe, and a garden. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a hair salon and dry cleaning/laundry services.
Additional perks include:
  • Swimming pool along with cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and 4 outdoor tennis courts
  • Valet parking (surcharge), an electric car charging station, and 3 outdoor pools
  • Express check-out, express check-in, and beach towels
  • Guest reviews say great things about the helpful staff
Room features
All 358 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Designer toiletries, separate tubs/showers, and hair dryers
  • 48-inch HDTVs with premium channels
  • Wardrobes/closets, balconies, and recycling

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 70 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 50 for adults and USD 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • ‘O’ Bar & Terrace
  • Lulio
  • Marisella
  • Sun Bar

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 4 outdoor tennis courts
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 101,352 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 35 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (78 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible spa

More

  • 22 buildings
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.3 percent destination fee will be charged
  • Resort fee: USD 62.94 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 50 for adults and USD 25 for children
  • Valet parking fee: USD 70 per night
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bacara
Bacara Goleta
Bacara Resort
Bacara Resort Goleta
Bacara Hotel Santa Barbara
Bacara Santa Barbara
Santa Barbara Bacara Resort
Bacara Spa Resort Santa Barbara
Bacara Resort Santa Barbara Ca
Ritz-Carlton Bacara Santa Barbara Hotel Goleta
Ritz-Carlton Bacara Santa Barbara Hotel
Ritz-Carlton Bacara Santa Barbara Goleta
The Ritz Carlton Bacara Santa Barbara
The Ritz-Carlton Bacara, Santa Barbara Hotel

Frequently asked questions

Does The Ritz-Carlton Bacara, Santa Barbara have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at The Ritz-Carlton Bacara, Santa Barbara?

As of Sep 11, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Bacara, Santa Barbara on Oct 12, 2025 start from $524.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Bacara, Santa Barbara pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 250.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Ritz-Carlton Bacara, Santa Barbara?

Valet parking is available for USD 70 per night.

What time is check-in at The Ritz-Carlton Bacara, Santa Barbara?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton Bacara, Santa Barbara?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton Bacara, Santa Barbara located?

Located in Goleta, this beachfront hotel is next to a golf course and within 3 mi (5 km) of Sandpiper Golf Club, Goleta Butterfly Grove, and University of California, Santa Barbara. Glen Annie Golf Club and Lookout County Park are also within 6 mi (10 km).

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The Ritz-Carlton Bacara, Santa Barbara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1003 reviews
Rating 8 - Good. 181 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was superb!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent, period!
Stayed 3 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Loved the facilities.
Stayed 3 nights in Jun 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property! The 22% added fees were exorbitant!
Stayed 3 nights in Jul 2025

10/10 Excellent

HOSS

Liked: Amenities
All was pleasant
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

This property is absolutely beautiful! I really liked the feeling of privacy regarding the configuration of
Stayed 4 nights in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! The staff is very attentive and meet all your needs
Stayed 2 nights in May 2025

10/10 Excellent

Rooza

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay at The Ritz-Carlton Bacara. The property is stunning—peaceful, safe, and beautifully maintained. Our room was spacious and super comfortable, with a great bed and luxurious linens. We especially loved how quiet the area was at night, which made it easy to relax and get good sleep. Parking was super easy, and the staff went out of their way to make us feel welcome. The food on-site was excellent, and we really appreciated the variety of dining options nearby too. The location feels secluded but still close to shopping and restaurants, which was perfect. All in all, it was a wonderful experience. We’d definitely come back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Asya

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, amazing location, great service
Stayed 1 night in Dec 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is exceptionally excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and so was food!
Stayed 3 nights in Nov 2024

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentionated
Stayed 7 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Not a 5 star, 4.5 star. Don't need to go again. Not same ritz standard as others
Stayed 3 nights in Jul 2025

8/10 Good

Caroline

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Negative: The common tile, walkways and elevators in building very dirty and appear not mopped in ages. The room well appointed but extremely dark! The pool is in need of work. Umbrellas and lounge chairs stained. Pool decking dirty. One hot tub with only half jets working and dingy plaster and broken tiles. Despite the resort being so large not flexible at all in accommodating late check out. Positive: Our waiter at Marisella was phenomenal as were the whole staff. Billy and Zach at the valet station were terrific and so helpful and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay for business. Lovely hotel with great views. Great spa. Pricey for being tucked away activities/food off-site.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Exceptional property with wonderful staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this property was lovely for a quick trip. There is a lot to do on the property that you don’t need to leave if you are looking to relax and vacate. Dining options are good, service was excellent. I’d return.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
The property is incredible location and very well maintained!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cohiba Lounge was amazing!
Stayed 4 nights in Jul 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the sparking champagne when we arrived to spending time at the pool or on our balcony to a wonderful dinner at Angel Oak, we completely enjoyed our visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

6/10 Okay

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
we were disappointed. the property was partly under construction. grounds are nice but not spectacular. service ordinary. restaurant not great. only wonderful part was the cocktail. not worth the money (esp the extra charges).
Stayed 3 nights in May 2025

6/10 Okay

Sandra Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location. General Staff was not up to what I'd expect at a Ritz. I got called Hey lady several times by pool wait staff. Adult pool wait staff sat in corner instead of picking up trash around pool and checking on guests. Had to call front desk at 5 pm to get our room cleaned up. Wait staff didnt clear unused place settings or used small plates. Nothing terrible but not what you'd expect for a top notch place. Beach was ok. Staff needs much more training
Stayed 3 nights in Jun 2025

10/10 Excellent

Mariam

Liked: Amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great massage in a wonderful spa
Stayed 1 night in Jun 2024