W Mexico City

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Luxury
5.0 star property
8.8

Excellent

Serene spa retreat in Polanco

Sleek and modern, the W Mexico City's full-service spa offers body treatments and aromatherapy. Two exceptional on-site restaurants serve delicious Mexican cuisine, with praised fish tacos. Attentive concierge staff arrange dinner reservations and plan personalized sightseeing.

Popular amenities

  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(38 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, and a seating area.

Deluxe Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, and a seating area.

Superior Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, and a seating area.

Premier Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Suite, 1 Bedroom, City View, Corner

A modern hotel room with a neatly made bed, a desk with a lamp, and a large window with a view.

Premier Suite, 1 Bedroom, City View, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Corner (urban)

A modern hotel room with a large bed, a view of the city, a blue chair, and a small table.

Suite, 1 Bedroom, City View, Corner (urban)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed with Sofa bed, City View

A modern hotel room with a large window, a staircase, a dining area, and a sofa.

Penthouse, 1 King Bed with Sofa bed, City View

  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, City View

A cityscape with modern high-rise buildings, a highway, and surrounding greenery.

Penthouse, 1 King Bed, City View

  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Polanco, a neighborhood in Mexico City, W Mexico City is in a shopping district and near a metro station. Paseo de la Reforma and Avenida Presidente Masaryk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
Map
Campos Eliseos 252, Chapultepec, Mexico City, 11560

What's nearby

  • A historic building surrounded by lush greenery, with a cityscape in the background.
    Chapultepec Park
    2 min walk - 0.1 miles
  • Directional signs for Avenida Presidente Masaryk, Calle Moliere, and Miguel Hidalgo.
    Avenida Presidente Masaryk
    3 min walk - 0.2 miles
  • A sailboat with a red and white sail on a river.
    Lincoln Park
    3 min walk - 0.2 miles
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    3 min walk - 0.2 miles
  • A large stone building with steps leading up to it, a large metal sculpture, and a sign with text.
    Auditorio Nacional
    3 min walk - 0.2 miles

Getting around

  • Auditorio Station
    8 min walk
  • Mexico City Fortuna Station
    9 min drive
  • Benito Juarez International Airport (MEX)
    29 min drive

Restaurants

  • Cantina La No. 20
    2 min walk
  • Starbucks
    1 min walk
  • Living Room Bar
    1 min walk
  • Epicentro Mixology Bar
    2 min walk
  • Ricos Tacos
    2 min walk

About this property

W Mexico City

  • Luxury hotel near Paseo de la Reforma
  • Close to Auditorio Nacional and Avenida Presidente Masaryk, W Mexico City provides a terrace, a garden, and dry cleaning/laundry services. Indulge in a body treatment, aromatherapy, and a body scrub at the onsite spa. Be sure to enjoy Mexican cuisine and more at the two on-site restaurants. In addition to a bar and a health club, guests can connect to free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
    • A 24-hour front desk, 9 meeting rooms, and concierge services
    • Luggage storage, tour/ticket assistance, and multilingual staff
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 237 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
  • More amenities include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Bathrooms with designer toiletries and hair dryers
    • 30-inch TVs with satellite channels
    • Recycling, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently asked questions

Is W Mexico City pet-friendly?

Yes, W Mexico City allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 550 per pet, per stay. A cleaning fee of MXN 1350 also applies.

How much does it cost to stay at W Mexico City?

As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at W Mexico City on Nov 28, 2026 start from $542, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for MXN 90 per night.

What time is check-in at W Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at W Mexico City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is W Mexico City located?

Located in Polanco, this luxury hotel is within a 5-minute walk of Chapultepec Park, Paseo de la Reforma, and Avenida Presidente Masaryk. Auditorio Nacional and National Museum of Anthropology are also within 1 mi (2 km). Auditorio Station is 8 minutes by foot and Polanco Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

W Mexico City Reviews

8.8

Excellent

9.2

Cleanliness

9.8

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 676 out of 1001 reviews
Rating 8 - Good. 150 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in the best area of ​​Polanco, filled with restaurants, shops, and parks.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of all the W Hotels I’ve been to, the best. Exceptional service and friendliness. .
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and courteous. We only had a problem with the thermostat in our room- too cold so they brought A portable heater to use. Locations was great- walking distance to a number of restaurants and parks.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful kind staff members, great property, excellent location
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and pleasant
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was great
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Safe. Wonderful amenities. Staff was excellent.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super hotel. Lovely staff and breakfast. Great room. Nice little spa. Would definitely stay again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Services was great!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, safe area, beautiful rooms
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is centrally located in a hip, walking friendly and beautiful neighborhood.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciate the location, it's really good if you are looking for a walkable area and have many things near the hotel.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location with easy access to fabulous restaurants and nearby park and attractions. The hotel room was quite spacious for a girls trip. The hotel staff was attentive and pleasurable. They ensured we were supported during our stay. Nice hotel and safe area.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property went above and beyond to make our stay great!
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The staff was so helpful especially the concierge who plans a number of trips for our family
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Fabulous location & service @ the hotel
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super. Great room, small but lovely spa.excellent breakfast. Safe neighbourhood. Would definitely return.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Room was old, cold, Outdated. Hallways felt dirty..carpet not clean. Room service was good. fast delivery and fair price. Lobby bar was nice. Convenient location.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very cooperative and very amiable staff❤️
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lively, fun, and nice. Loved the jacuzzi & spa. Would definitely stay here again if I go back to MXC.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and super friendly!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't ask for a better stay location. Invigorating design, staff efficiency and friendliness, clean, easy walking to many restaurants and shopping. Would highly recommend the W for your next stay.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the hotel front desk was beyond great! Compared to the other W’s I stayed before, this is my favorite so far!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very comfortable and spacious. everyone in the hotel are very servicial and friendly. Amazing staying
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel, they catered to our every request. Staff was excellent! Room service delicious at 2am. Location is great, a short walk to great restaurants, lots of options. In a very quiet part of town despite being so close to everything.