It was supposed to be a non-smoking room, but there was a strong smell of cigarettes.
The staff who handled my check-in offered me a room exchange, but I declined because I had already unpacked my belongings.
Even though there was a warning sign prohibiting smoking in the room itself, it smelled like it was a smoking room.
It was very disappointing that the Mandarin Oriental brand and trust were completely lost.
Is it because it's Macau or what? impossible.