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Four Points Flex by Sheraton London Kensington

3.0 star property
Hotel with a 24-hour front desk, 6-minute walk to Kensington High Street

Choose dates to view prices

The Best Western Kensington Olympia Hotel sits in the heart of the city near Kensington High Street. Guests appreciate the warm welcome, free in-room WiFi, convenient elevator access, and the security of a 24-hour front desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Iron/ironing board, free WiFi

Room, 1 Double Bed

Highlights

LCD TV
Renovated in 2024
Eco-friendly toiletries
Digital channels
Eco-friendly toiletries
Digital channels
LCD TV
Free WiFi
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Iron/ironing board, free WiFi

Standard Room, 1 Twin Bed

Highlights

LCD TV
Renovated in 2024
Eco-friendly toiletries
Digital channels
Eco-friendly toiletries
Digital channels
LCD TV
Free WiFi
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

LCD TV
Renovated in 2024
Eco-friendly toiletries
Digital channels
Eco-friendly toiletries
Digital channels
LCD TV
Free WiFi
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

LCD TV
Renovated in 2024
Eco-friendly toiletries
Digital channels
Eco-friendly toiletries
Digital channels
LCD TV
Free WiFi
  • Sleeps 2
  • 1 Double Bed

Executive King Room-Non-Smoking

Air conditioning
Heating
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

Air conditioning
Heating
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

Eco-friendly toiletries
Digital channels
LCD TV
Iron/ironing board
Free WiFi
  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows

Air conditioning
Heating
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows (Small Room)

Eco-friendly toiletries
Digital channels
LCD TV
Iron/ironing board
Free WiFi
  • Sleeps 2

Standard Room With Double Bed And Single Bed-Non-Smoking

Eco-friendly toiletries
Digital channels
LCD TV
Iron/ironing board
Free WiFi
  • Sleeps 3

Standard Room With Single Bed, Non-Smoking

Eco-friendly toiletries
Digital channels
LCD TV
Iron/ironing board
Free WiFi
  • Sleeps 1

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About the neighborhood

Map
Matheson Road,25-27, London, England, W14 8SN

What's nearby

  • Kensington High Street - 5 min walk - 0.3 miles
  • Olympia Events - 5 min walk - 0.3 miles
  • Natural History Museum - 6 min drive - 1.4 miles
  • Westfield London Shopping Centre - 6 min drive - 1.5 miles
  • Hyde Park - 8 min drive - 1.9 miles

Getting around

  • West Kensington Underground Station - 4 min walk
  • Kensington (Olympia) Station - 8 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Executive Lounge Hilton - ‬7 min walk
  • ‪Famous Three Kings - ‬5 min walk
  • ‪Best Mangal II - ‬3 min walk
  • ‪Society Bar & Restaurant at Hilton London Olympia - ‬7 min walk
  • ‪Hare & Tortoise Kensington - ‬9 min walk

About this property

Four Points Flex by Sheraton London Kensington

Hotel located near Kensington High Street with rooms renovated in 2024
Near Olympia Events, Four Points Flex by Sheraton London Kensington provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), a TV in the lobby, and a 24-hour front desk
  • A front-desk safe, luggage storage, and an elevator
  • Smoke-free premises and tour/ticket assistance
Room features
All 52 rooms offer amenities such as free WiFi.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LCD TVs with digital channels

Similar properties

Daily continental breakfast (GBP 13 per person)

Point A Kensington Olympia

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
8.2 out of 10, Very Good, 1,600 reviews
$78 nightly
The price is $94
Nov 9 - Nov 10
Total with taxes and fees
Point A Kensington Olympia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 per person

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 4 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - October 2024
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Eco-friendly toiletries
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Kensington West
Kensington West Hotel
Kensington West Hotel London, England
Kensington West London
Kensington West Hotel London
Kensington West London
Kensington West
Best Kensington Olympia
Best Western Kensington Olympia Hotel Hotel
Best Western Kensington Olympia Hotel London
Best Western Kensington Olympia Hotel Hotel London

Frequently asked questions

Is Four Points Flex by Sheraton London Kensington pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Four Points Flex by Sheraton London Kensington?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton London Kensington on Nov 16, 2025 start from $83.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points Flex by Sheraton London Kensington?

Four Points Flex by Sheraton London Kensington doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton London Kensington?

Check-in begins at 3:00 PM.

What time is check-out at Four Points Flex by Sheraton London Kensington?

Check-out is at 11:00 AM.

Where is Four Points Flex by Sheraton London Kensington located?

Located in Hammersmith and Fulham, this hotel is within a 10-minute walk of Olympia Events and Kensington High Street. Westfield London Shopping Centre and Natural History Museum are also within 2 mi (3 km). West Kensington Underground Station is only a 4-minute walk and Barons Court Underground Station is 10 minutes.

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Four Points Flex by Sheraton London Kensington Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 193 reviews
Rating 8 - Good. 42 out of 193 reviews
Rating 6 - Okay. 16 out of 193 reviews
Rating 4 - Poor. 3 out of 193 reviews
Rating 2 - Terrible. 5 out of 193 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Cheerful and helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
Great value for money. Room was spotless and to a good standard. Close to tube.
Stayed 1 night in Nov 2025

10/10 Excellent

Paula Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed an amazing stay , the friendly, warm welcome , the helpful staff , the property and facilities, the location , the transport links all ensured we had the best visit
Stayed 3 nights in Aug 2025

10/10 Excellent

Brittany

Small rooms, but new and clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Khosro

Liked: Cleanliness, amenities, property conditions & facilities
It was our first time in London, and my wife and I stayed at this hotel for three nights. The hotel was very clean, and the staff were extremely friendly. We want to give a special thank you to Vijay (the manager) and Chithra (the receptionist) — they were so helpful, responsible, and kind. We will never forget how warm and welcoming they were. We highly recommend this hotel to everyone!
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful and friendly, tried to make you feel at home which was nice. Also spotless, bright and airy. Would stay again for sure.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mr BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and fresh. Great price for central London
Stayed 1 night in Aug 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean, but the breakfast was a bit tiny for my taste
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Fantastic hotel! Really conveniently located for The Lost Estate and close to plenty of bars/restaurants and public transport. Staff were very friendly and our room, though compact, was very clean and had everything we needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in quiet area near an underground station.
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Liked: Amenities
All great, thank you.
Stayed 1 night in Aug 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire hazard with windowless rooms
Stayed 1 night in Sep 2025

4/10 Poor

Haegyoung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was uncomfortable because the bed pushed up against the wall. The room was stuffy and small. I'm not sure the room was clean.
Stayed 1 night in Aug 2025

2/10 Terrible

Robert J Vanden

Liked: Staff & service
Disliked: Cleanliness
Staff was exceptional and apologized. Room was underground with no windows. Terrible smell, mold, and large clump of lady’s hair on bathroom floor. Had to check out 15 minutes after arriving and find an alternative hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, stay, and convenient location

Overnight stay at this location but was kindly upgraded upon arrival and staff was very accommodating overall. Room was clean and renovated. Conveniently located 5 mins away from tube station as well. Would stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Aladeen

Liked: Cleanliness, staff & service
I was given a windowless room in the basement of the hotel which is against code in a number of countries. I really don’t think it’s good practice to offer windowless rooms and it was a real disappointment that this hotel is offering them.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

This hotel is within a 10-minute walk from West Kensington Station. Although it's located in Zone 2, the surrounding residential area feels relatively safe and quiet, even late at night. The hotel has been recently renovated, so everything is very clean, and the heating system works exceptionally well. All of the staff are friendly and helpful. I'd like to especially thank Sandra and Karam for their thoughtful service. If I visit London again, I would definitely consider staying here once more.
Stayed 4 nights in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was recently renovated so everything is brand new and very clean. The hotel is located on a quiet residential street which provided a quaint and calm atmosphere after exploring the busy city which is nice. Public transportation was accessible as the Tube station was about a 10 minute walk away and the nearest bus stop was less than a 10 minute walk away. You can also walk 10-15 minute for some cafés, restaurants, and markets nearby. The staff were also very friendly and helpful.
Stayed 4 nights in Feb 2025

6/10 Okay

Prinz

Liked: Cleanliness, amenities, property conditions & facilities
I like the hotel, but I didn't quite like some of the staff. Some of them, I feel didn't have an idea on things I ask about like if we can leave our luggage behind while we're traveling elsewhere in the UK, it was weird that the first person I asked didn't know and we were told that she needed to ask the manager. There were also issues about me transferring to another room after my first night, which was alright, but again the staff in the morning seemed not to know about it the following day, so it took a while and many conversations. I just feel that the staff can practice better handing off information to one another so they can address customer concerns more efficiently. Also didn't like much of the choices of breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort

Not the greatest location

The entrance was clumsy, very hard to get in or out especially with luggage. There was no fridge in the room. Room was very small. It was only a couple of feet bigger than the bed. Sandra at the front desk was very friendly and helpful. The nearest tube station is west Kensington about 7 minute walk from the hotel. There aren’t any restaurants nearby.
Stayed 4 nights in May 2025

6/10 Okay

Lynda

Not suitable for wheelchair user. Had a problem with hotel saying Expedia had not paid them therefore I had to pay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying, very close to the tube and despite limited space breakfast is very good with good selections. Staff are incredibly helpful and will hopefully be kept on with the hotel changes hands from best western to Marriott 4 seasons!!
Stayed 2 nights in Oct 2025

10/10 Excellent

CHRISTIAN

Good
Stayed 1 night in Oct 2025

8/10 Good

catherine

Liked: Cleanliness, property conditions & facilities
Spotless clean , while rooms were compact they were perfect for us . Very good value for money and staff were exceptional
Stayed 1 night in Oct 2025

10/10 Excellent

Imelda

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist during our checked was very pleasant , helpful
Stayed 1 night in Oct 2025