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Shangri-La Kuala Lumpur

5.0 star property
Family-friendly hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Shangri-La Kuala Lumpur

City view - Shangri-La Kuala Lumpur (Kuala Lumpur)
Property preview
Front of property - Shangri-La Kuala Lumpur (Kuala Lumpur)
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs - Shangri-La Kuala Lumpur (Kuala Lumpur)
Bar (on property) - Shangri-La Kuala Lumpur (Kuala Lumpur)
Shangri-La Kuala Lumpur, steps from Petronas Twin Towers, offers a vibrant city escape. Enjoy the spa, poolside bar, and on-site shopping. Free in-room WiFi and a coffee shop are available. Nearby attractions include KLCC Park and Suria KLCC Shopping Centre.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub

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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Executive Room, 1 King Bed

Horizon Club, Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed (Selection)

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed (Selection)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed (Premier)

Premium bedding, minibar, in-room safe, desk

Family Suite, 1 King Bed (Premier)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • Sleeps 2

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2

View all photos for Horizon Club Executive King Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Executive King Room

  • Sleeps 2

View all photos for Horizon Club Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Executive Twin Room

  • Sleeps 2

View all photos for Family Premier Suite

Premium bedding, minibar, in-room safe, desk

Family Premier Suite

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Horizon Club Executive Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Executive Room

  • Sleeps 2

View all photos for Premier Selection Suite

Premium bedding, minibar, in-room safe, desk

Premier Selection Suite

  • Sleeps 2

View all photos for Premier Selection Suite 1 King Bed

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Premier Selection Suite 1 King Bed

  • Sleeps 2

View all photos for Family Executive King Room Non Smoking

Premium bedding, minibar, in-room safe, desk

Family Executive King Room Non Smoking

  • Sleeps 2

View all photos for Premier Business Room

Premium bedding, minibar, in-room safe, desk

Premier Business Room

  • Sleeps 2

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About the neighborhood

Map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Tower - 5 min walk - 0.3 miles
  • Suria KLCC Shopping Centre - 10 min walk - 0.6 miles
  • Petronas Twin Towers - 10 min walk - 0.6 miles
  • KLCC Park - 12 min walk - 0.7 miles
  • Pavilion Kuala Lumpur - 14 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Lemon Garden Cafe - ‬5 min walk
  • ‪Arthur's Bar & Grill, Shangri-La Hotel - ‬2 min walk
  • ‪Melting Pot Café - ‬5 min walk
  • ‪Lemon Garden 2 Go - ‬1 min walk
  • ‪HAN Modern Korean Grill - ‬2 min walk

About this property

Shangri-La Kuala Lumpur

Family-friendly hotel near Suria KLCC Shopping Centre
Located close to Petronas Twin Towers and KLCC Park, Shangri-La Kuala Lumpur provides a poolside bar, a terrace, and shopping on site. Treat yourself to hydrotherapy, a body scrub, or a facial at the onsite spa. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a hair salon. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, supervised childcare (surcharge), and an elevator
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All 662 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and bidets
  • LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

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  • Hot Tub
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 1,000 reviews
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Nov 23 - Nov 24
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference center (84,573 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (45 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 174.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 400 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 174.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kuala Lumpur Shangri-La
Hotel Shangri-La Kuala Lumpur
Kuala Lumpur Hotel Shangri-La
Kuala Lumpur Shangri-La
Kuala Lumpur Shangri-La Hotel
Shangri-La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur Kuala Lumpur
Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Shangri-La Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Kuala Lumpur?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Kuala Lumpur on Nov 9, 2025 start from $121.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Kuala Lumpur?

Self parking is free at this property.

What time is check-in at Shangri-La Kuala Lumpur?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Kuala Lumpur?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Shangri-La Kuala Lumpur located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Kuala Lumpur Forest Eco Park, Petronas Twin Towers, and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Suria KLCC Shopping Centre are also within 15 minutes. Bukit Nanas Station is only a 5-minute walk and Dang Wangi Station is 8 minutes.

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Shangri-La Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1007 reviews
Rating 8 - Good. 181 out of 1007 reviews
Rating 6 - Okay. 49 out of 1007 reviews
Rating 4 - Poor. 18 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

prab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean,friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander Solhus

Liked: Cleanliness
Excellent hotel, very good location too. The staff are amazing - always taking great care of you!
Stayed 4 nights in Oct 2025

10/10 Excellent

chi kit

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, value for money
Stayed 2 nights in Sep 2025

10/10 Excellent

Donita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 5 nights in Oct 2025

8/10 Good

Faysal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT IS NICE AND QUIET THE BREAKFAST WAS AMAZING.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent efficient friendly services. The hotel is just beautiful. Also clean and very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hendryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good
Stayed 5 nights in Oct 2025

10/10 Excellent

Corneliu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from service up to a very good breakfast was excellent. Hotel atmosphere is very good. Rooms are very clean. The hotel itself is very well placed.
Stayed 4 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and wonderful service. We paid for an upgrade to the horizon suite (no complimentary upgrade) and had the most lovely time. The horizon club was also excellent with cocktail hour and afternoon tea. The hotel breakfast was varied and delicious.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tharmalimgam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 7 nights in Jul 2025

10/10 Excellent

Minesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you would expect lovely hotel. We upgraded to the horizon and made use of the lounge extensively. The staff at the club were so nice. Room was amongst the best I've stayed in. Breakfast is amazing with huge choice - chinese/indian/western choices. Healthy choices. Hotel is a short 7 minute walk to the Petronas towers and fountains. If you are travel weary and want some luxury stay here to recharge.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, all staff at the facility were super nice and went above and beyond to lend a helping hand, offer advice and make sure everything was ok. Room was amazing and had everything I needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Ming Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and attentive service from staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location from which to visit the amazing sights in and around KL made even more amazing by the Shangri-La's highly attentive staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Pool need to be updated.
Stayed 3 nights in Oct 2025

10/10 Excellent

Arnaud Gaetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 14 nights in Sep 2025

10/10 Excellent

Kharka Bahadur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verity of food options and bed are comfortable for good sleep.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities
Central area with great access to city Staff were outstanding and helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing staff. Very friendly and attentive staff at the Shangri-la KL.
Stayed 14 nights in Jul 2025

10/10 Excellent

Dandan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality and Asian culture, cosy and solid feeling; breakfast choices are amazing, we enjoyed the staying. thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Lobby is perfect for business meetings.
Stayed 5 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff! Will definitely be back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Naveed

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel , nice rooms, close to Petronas twin towers
Stayed 2 nights in Jul 2025

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