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Residence Inn Jackson

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Residence Inn Jackson

Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Exterior
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Kitchen
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Blackout drapes/curtains
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
126 Old Medina Xing, Jackson, TN, 38305

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 3.3 miles
  • The Ballpark at Jackson - 5 min drive - 3.7 miles
  • Old Hickory Mall - 6 min drive - 4.6 miles
  • Casey Jones Village - 6 min drive - 5.0 miles
  • Union University - 7 min drive - 3.7 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Takos Borukas - ‬5 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Sonic Drive-In - ‬6 min drive

About this property

Residence Inn Jackson

Hotel in the suburbs
Consider a stay at Residence Inn Jackson and take advantage of free full breakfast, a grocery/convenience store, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a 24-hour gym.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a TV in the lobby
  • An elevator, smoke-free premises, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 96 rooms offer comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi.
More amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • Flat-screen TVs with Netflix and premium channels
  • Separate sitting areas, kitchens, and full-sized refrigerators/freezers

Languages

English, Japanese

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Jun 22 - Jun 23
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6 AM to 11 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Frequently asked questions

Does Residence Inn Jackson have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–11 PM.

How much does it cost to stay at Residence Inn Jackson?

As of Jun 13, 2025, prices found for a 1-night stay for 2 adults at Residence Inn Jackson on Jun 29, 2025 start from $103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn Jackson pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn Jackson?

Self parking is free at this property.

What time is check-in at Residence Inn Jackson?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Residence Inn Jackson?

Check-out is at noon.

Where is Residence Inn Jackson located?

Situated in the suburbs, this hotel is within 6 mi (10 km) of West Tennessee Healthcare Sportsplex, Jackson Tennis Center, and The Ballpark at Jackson. Old Hickory Mall and Jackson Bowling & Family Fun are also within 6 mi (10 km).

Residence Inn Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 291 out of 478 reviews
Rating 8 - Good. 84 out of 478 reviews
Rating 6 - Okay. 40 out of 478 reviews
Rating 4 - Poor. 22 out of 478 reviews
Rating 2 - Terrible. 41 out of 478 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great.
Stayed 1 night in May 2025

10/10 Excellent

linda

Liked: Amenities
I have had an awesome time pool hot tub were wonderful. Was in a very good location. The kids have had a blast we for sure will come back.
Awesome kitchen
Beds were so comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean soacious room fully furnished kitchen. great hot breakfast choices
Stayed 2 nights in May 2025

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people and clean property
Stayed 1 night in May 2025

10/10 Excellent

Habiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very clean, safe and convenient for my travels. I would stay here again for sure.
Stayed 1 night in Apr 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and so accommodating. We had a big family gathering and spent a lot of time in the lobby. The staff were so hospitable providing ice and even cookies to us while we laughed, talked and watched the NBA playoffs.
Stayed 3 nights in May 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in May 2025

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and broken down.
Stayed 3 nights in May 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Everything was very clean. We really enjoyed our stay!!
Stayed 1 night in Feb 2025

10/10 Excellent

Lajoyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff and hotel I've stayed at in a long time

We enjoyed our stay! The man at the front desk that checked us in was super polite, down to the maintenance man that went out of his way to bring my 6 year old some ketchup! Wish I would have gotten their names!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great room Great facility Amazing, friendly, courteous staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

The hotel was great, immaculate, the rooms with the kitchen was an added bonus as we spent a week here, didn’t have to go out to eat every night! Breakfast was a great selection and different each morning, not just scrabbled eggs! The staff were so friendly always with a smile no matter if you were coming in or going out, helpful with any questions and genuinely didn’t mind talking to you! If ever I am in Jackson TN again, this is where I’d stay!
Stayed 6 nights in Mar 2025

8/10 Good

Simone

Liked: Staff & service, property conditions & facilities
The location is convenient to everything in the Jackson area
Stayed 5 nights in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and when we went to our room the smell of chlorine was overwhelming. You could smell it, it burned your eyes and you could actually taste it. My wife is allergic to chlorine and as soon as we opened the door to the room her throat started to swell up. UNACCPTABLE to say the least.
Stayed 1 night in Apr 2025

2/10 Terrible

Katina

Disliked: Staff & service
They do not allow locals to stay
Stayed 1 night in Jan 2025

10/10 Excellent

kenya

Liked: Cleanliness, staff & service, room comfort
Everything was good with the stay only had a issue when ceiling started leaking not sure if was cooling system or what it got very bad but everything else was great
Stayed 2 nights in Mar 2025

6/10 Okay

JESSICA

Disliked: Staff & service
Rude lady at check in and out! Room for price should have been better. Stains on couch. No pull out couch bedding. Dirty fridge and tables. Cracked bathroom sink. Best things was breakfast! Delicious and lots to choose from.
Stayed 2 nights in Mar 2025

4/10 Poor

Shaina

Disliked: Cleanliness
Properly clean cigarette ashes when someone smokes in a room as well as spray for bugs one was in my bed when checking in!
Stayed 2 nights in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and reasonable price.
Stayed 2 nights in Oct 2024

6/10 Okay

Duncan

Liked: Amenities, property conditions & facilities
Residence Inn is still claiming COVID as a reason for not providing room refresh on stays of 3 days or less. Even when requested. Unacceptable. The Jackson Residence Inn was more or less as expected. Friendly staff. Generally clean and fairly well maintained. With the exception of the floors, our room was clean on arrival. The floors in kitchen and bathroom areas had been mopped, but were sticky. We requested a re-mop, and were told a they would attend to it. Didn't happen. 2nd request made, still not corrected. Empty apology when we checked out, claiming "Policy" due to COVID in May of 2025. Not OK.
Stayed 3 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night family trip

Love this hotel, very comfortable beds, awesome rooms! Friendly staff, good breakfast, jets on hot tub not working, but still a relaxing overnight stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Sandria

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well kept Breakfast was also really good We will be going back!
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theif

Overall cleanliness for ok.. staff was tolerable.. I was charged a smoking fee after i checked out of $274, and DID NOT SMOKE! so i guess the staff needed that money! Will not ever stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

Minnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stay was Awesome.
Stayed 3 nights in Aug 2024