See all properties
Save

Hyatt Regency Grand Reserve Puerto Rico
4.0 star property

Stylish resort on the shore with 3 outdoor swimming pools

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hyatt Regency Grand Reserve Puerto Rico

Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

3 outdoor pools, open 7:00 AM to 10:00 PM, sun loungers
Lobby
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Terrace/patio
Lobby

Overview of Hyatt Regency Grand Reserve Puerto Rico

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Spa
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Check out the area

Map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745
  • Popular LocationCoco Beach Golf and Country Club19 min walk
  • Popular LocationCarabali Rainforest Park13 min drive
  • Popular LocationLuquillo Beach17 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)30 min drive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Premium Room, 2 Double Beds, Garden View

View from room

Premium Room, 2 Double Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premium Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Sofa bed
  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 QUEEN BEDS)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room (2 QUEEN BEDS)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Pillowtop bed
  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Villa (1 KING BED)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier Villa (1 KING BED)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 1075 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Villa, Ocean View (1 KING BED)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier Villa, Ocean View (1 KING BED)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 1075 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Double Beds, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Pillowtop bed
  • 520 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa (2 QUEEN BEDS)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Villa (2 QUEEN BEDS)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 688 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 520 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Pillowtop bed
  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

View from room

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 513 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, Ocean View (2 Queen Beds)

Deluxe Villa, Ocean View (2 Queen Beds) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Villa, Ocean View (2 Queen Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 689 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Villa, 1 King Bed, Ocean View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Villa, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 685 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Pillowtop bed
  • 520 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Villa, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Walk to Wyndham Rio Mar Golf Course

3 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

Mameyes II
Pool
Hot Tub
Spa
Pet friendly
8.6 out of 10, Excellent, (1760)
The price is $299
$405 total
includes taxes & fees
May 6 - May 7
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

About the neighborhood

Río Grande

Located on the beach, Hyatt Regency Grand Reserve Puerto Rico is in Zarzal, a neighborhood in Río Grande. Coco Beach Golf and Country Club and Big Tree Trail are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Luquillo Beach and El Yunque National Forest. Don't miss out on a visit to Carabali Rainforest Park. Discover the area's water adventures with boat tours and fishing nearby, or enjoy the great outdoors with hiking/biking trails and horse riding.
Visit our Río Grande travel guideOpens in a new window
View more Resorts in San JuanOpens in a new window

What's nearby

  • Coco Beach Golf and Country Club - 19 min walk
  • Wyndham Rio Mar Golf Course - 10 min drive
  • Wyndham Rio Mar Casino - 12 min drive
  • Carabali Rainforest Park - 13 min drive
  • Luquillo Beach - 17 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 31 min drive

Restaurants

  • Rico Pan Panaderia - 9 min drive
  • La Familia Bakery 2 - 9 min drive
  • Nori Asian Grill - 2 min walk
  • Roots - 12 min drive
  • 5 O'Clock Somewhere Bar & Grill - 13 min drive

About this property

Hyatt Regency Grand Reserve Puerto Rico

Upscale resort near Coco Beach Golf and Country Club
Located close to Carabali Rainforest Park and Luquillo Beach, Hyatt Regency Grand Reserve Puerto Rico provides 18 holes of golf, a swim-up bar, and a beach bar. This resort is a great place to bask in the sun with a white sand beach, sun loungers, and scuba diving. Treat yourself to a body scrub, a massage, or a facial at Rainforest Spa, the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. The 24-hour gym offers fitness classes and yoga classes; other things to do include snorkeling, kayaking, and beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with sun loungers and a swim-up bar
  • Buffet breakfast (surcharge), an outdoor tennis court, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and beach towels
  • ATM/banking services, a reception hall, and smoke-free premises
  • Guest reviews speak well of the family-friendly amenities, beach locale, and pool
Room features
All 579 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 50-inch Smart TVs with digital channels
  • Balconies or patios, LED light bulbs, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 35 for adults and USD 20 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nectar
  • Nori Asian Grill
  • Prime 787
  • Water's Edge

Things to do

  • 18 holes of golf
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 20 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Pay movies
  • Smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 20 for children
  • Airport shuttle fee: USD 96 per person (roundtrip)
  • Airport shuttle fee per child: USD 96 (roundtrip)
  • Self parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Frequently asked questions

Does Hyatt Regency Grand Reserve Puerto Rico have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hyatt Regency Grand Reserve Puerto Rico?

As of Apr 30, 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Grand Reserve Puerto Rico on May 28, 2024 start from $463.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Grand Reserve Puerto Rico pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Regency Grand Reserve Puerto Rico?

Self parking is available for USD 16.73 per night. Valet parking is available for USD 27.88 per night.

What time is check-in at Hyatt Regency Grand Reserve Puerto Rico?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Grand Reserve Puerto Rico?

Check-out is at noon.

Does Hyatt Regency Grand Reserve Puerto Rico provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 96 per person applies.

Where is Hyatt Regency Grand Reserve Puerto Rico located?

This Zarzal resort is on the beach, 1 mi (1.6 km) from Coco Beach Golf and Country Club, and within 9 mi (15 km) of Luquillo Beach and Carabali Rainforest Park. El Yunque National Forest and JungleQui Rainforest Ecoadventure Park are also within 9 mi (15 km).

Hyatt Regency Grand Reserve Puerto Rico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 819 out of 1426 reviews" "
Rating 8 - Good. 307 out of 1426 reviews" "
Rating 6 - Okay. 151 out of 1426 reviews" "
Rating 4 - Poor. 75 out of 1426 reviews" "
Rating 2 - Terrible. 74 out of 1426 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything!
Stayed 4 nights in Apr 2024

8/10 Good

Laju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Food is very pricey at the property
Stayed 4 nights in Apr 2024

8/10 Good

Sefam

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very spacious, peaceful and very quiet. The beach is steps away from your room and plenty of space to feel secluded especially if you wonder down the path away from the main area of resort. Very family friendly. Showers were heavenly as the water pressure was excellent! Rooms were modern and nice size. Trolleys to give you a lift anywhere on resort. What I did not like: -Pools are too warm! Felt like soup. -Pina coladas at the poolside bar are garbage and not worth the money. Do not order. Overall drinks are not great. -Not enough Puerto Rican cuisine and desserts. Too American. -Too much American music around the pool area. -Feel more like a inclusive resort by offering more activities, like salsa night, jet ski, scuba diving, snorkeling, themed nights, etc. There should be BBQs on the beach. -Rio Grande is not a walkable town and its run down. Consider renting a car for 1 or 2 days. You must know where you are going. Takes like 10 mins to exit out of the resort, so walking to main road will be very long! Ubers are fairly inexpensive. -Did not try, but it seems like reservations recommended for the resort restaurants. Its worth going outside the resort. Overall I would stay again. If you don't want to be in the tourist area(San Juan/Condado), want peace, plan to stay mainly on the resort, this is the place for you. it can work if you want to venture out as well. San Juan/Condado is 20 mins away ($30 to $50 uber ride). Walmart is close by. .
Stayed 5 nights in Apr 2024

4/10 Poor

Antionette

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Jaime

Traveled with family
Liked: Cleanliness, staff & service
Does not feel like a 4 star resort
Stayed 3 nights in Apr 2024

8/10 Good

Crystal

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We traveled with our 5 year old for his first trip and for our 8 year anniversary trip! I’ve stayed at many hyatts but was particularly excited for this stay due to the pool, restaurants and property grounds. We did our research prior definitely rent a car , Be prepared you can not get a reservation even two weeks before your vacation for the good places to eat ! When we arrived we were also surprised by a conference that overtook the resort 1000 people to be exact. They took away from the experience of the paying guest as it was presidents club trip ,loud parties outside our room , loud drunk people at the pool , we couldn’t even eat a nice dinner on our anniversary. We did secure a seat at the hibachi restaurant the first night, the chef was not great , sloppy with tricks, the food was extremely salty and we got charged for someone else’s bill over $100 more then ours if we didn’t catch it would have gone unnoticed! Carlos at the pool was a gem he was our favorite server along with the two lady bartenders who looked like they had been there for a while! Food truck was great we basically lived off the hot dogs and room service pizza since we couldn’t eat at the steak house or get reservations anywhere. Brian the manager did listen to our concerns on our last night and made it some what better , the experience was a total bummer considering we have traveled all over the world and received better service sadly at lower stared hotels.
Stayed 4 nights in Apr 2024

10/10 Excellent

Noreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Apr 2024

10/10 Excellent

Nessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful clean relaxing resort, and staff is very nice.
Stayed 5 nights in Apr 2024

10/10 Excellent

Scott, Martinsville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay. We have been here several times. Very enjoyable and quiet.
Stayed 6 nights in Apr 2024

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with amazing staff and amenities
Stayed 4 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0