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The Caves

3.5 star property
Immerse yourself in local art and flavors at this charming hotel. Unwind by the pool or explore West End’s hidden gems.

Choose dates to view prices

Located in the heart of West End, The Caves offers a vibrant retreat with an art gallery on site and two restaurants to indulge your taste buds. Enjoy full breakfast, unwind by the outdoor pool or take advantage of bike rentals to explore nearby attractions - all while staying connected with free in-room WiFi and convenient laundry facilities.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is $336
May 24 - May 25
Total with taxes and fees
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Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:30 AM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 16

Check-out

Check-out before 11:30 AM

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Caves have a pool?

Yes, this property has an outdoor pool.

Is The Caves pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Caves?

Check-in start time: 3:30 PM; Check-in end time: 11:30 AM. Late check-in is available during limited hours.

What time is check-out at The Caves?

Check-out is at 11:30 AM.

Where is The Caves located?

Located in West End, this hotel is within 1 mi (2 km) of Rick's Cafe, Barney's Botanical Garden Jamaica, and Erica's Cafe. Joseph's Cave and Negril Cliffs are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

9.6

Cleanliness

9.4

Amenities

10

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 39 out of 42 reviews
Rating 8 - Good. 2 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

Reviews

Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! While the hotel may not be new, I found the rooms and grounds to be very clean and well maintained. The staff is warm, inviting, and invested in your stay. The food was also excellent. I felt like I was eating at someone’s home. Snorkeling is also super fun given the unique location and easy access to the water.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. we enjoy the ocean front location and view.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small resort with fantastic food and the best employees. We loved the combination of tranquility and best ocean views (above and below the water). A huge plus is that nobody tries to push any services.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Madina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breathtaking view great service quite safe area
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Excellent cuisine.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
Wow, what an incredible experience. The most magnificent clear blue water added an incredible panorama to the beautiful location the Caves offers. Endearing staff who really care that we enjoyed our time. Highly recommended resort.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
This was a magical vacation at a very special property where you are made to feel like family and treated like you are the only guests there. Food was so delicious, fresh and fed the soul. Staff are all so kind and personable. We are already planning our trip back, if you don’t want a typical big resort vacay stay here.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Aurelija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a therapy on the cliff side. It’s absolutely breathtaking . The views , the staff, the intimate setting!!!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice staff. Good food. Best sunsets. Fun cliff diving. Excellent snorkeling. We will be back
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Imagine staying in a tree house (not actually) on a beautiful cliff overlooking the blue ocean surrounded by friendly people and that’s the best I can describe it. We’ve been multiple times and loved each time. All the guests seem to love it too. It’s a relatively quiet chill place. Many catamaran excursions go to the area off the coast because it’s so amazing. Getting there is interesting as it’s in the West End of Negril about 1.5-2hr from MBJ airport. We’ve taken the small plane, car transfer, and rental and each has pros/cons. The plane is best and most expensive ~350-400/pp, the private transfer is ~200-500/couple, the rental car is ~70/day but the most stressful for some not used to dodging potholes, people, animals, bikes, cars all sharing your lane while driving on the British side of the road. Beware many credit card rental car insurances exclude Jamaica.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best and unique resort experiences I’ve ever had - the geological caves on which the hotel is built are fascinating and impossible to replicate - it’s intimate and staff are attentive and personable - the value for our all-inclusive stay was very good - whilst deliberately rustic and understated, rooms may need some refreshes eventually and a small gym would be a great addition
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect private getaway

My fiance and I spent 5 restful nights at The Caves over Christmas and cannot wait to return. My third time to Negril and his first, we were both impressed at the quality across the board. The service is outstanding and the staff are so friendly and considerate. We loved how private our trip felt and had so much fun jumping, snorkeling, kayaking and lounging by the sea. Every meal was delicious and we definitely recommend the private cave dinner and massages. 10/10 would recommend, will return.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was on our radar for years. We finally made it happen and honestly, we did have sort of high expectations because of the reviews and pictures. I can say without hesitation The Caves exceeded our expectations. The atmosphere and location is even more beautiful and romantic than we could have hoped for. The staff were amazing and the food was the real highlight. Each meal was excellent and the dinners were exceptional. I can not more highly recommend this hotel if you are going to Jamaica and looking for a special getaway with a partner.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Shamia

Liked: Amenities, property conditions & facilities
Rooms are unique, the views are awesome, meals were good.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Amenities
We absolutely loved the atmosphere and level of service. Everyone we dealt with was first class! Beautiful resort and a place you can truly relax. They make you feel like you’re staying at your own vacation home.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff was fantastic Their chefs produced various delicious meals everyday best place to forget about work
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Chun

Liked: Amenities
Great
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Evan

Liked: Staff & service
Disliked: Amenities
Staff was fantastic... Truly accommodating and professional and kind. But the rooms need work for this price..... No screens so all shutters must be closed shut if you want to wake up to light in the morning. And to call this all inclusive is misleading....only can access adequate food during meal hours and there was almost never a bartender present through the day.....we were told to make ourselves drinks behind the bar.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch food! Welcoming and friendly staff. Amazing views. Thrilling caves and cliff diving. Beautiful water. Great place to relax and have a well deserved vacation
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

This is our favorite place on earth. We honeymooned here and hope to come back to visit every 5 years or so. It's paradise. Quiet, peaceful, organic...such amazing natural beauty, amazing food and AMAZING staff.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Tyasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was exceptional. They go above & beyond to take care their guests. Breath taking views, great food, pool & hot tub . There’s no more you can asks for. Don’t hesitate just book!
Stayed 2 nights in May 2022
Verified

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, unique and quiet. The food was good, but it was unclear until day 5 we could ask for specific meals. The thing I liked least was that the website said taht ANY BOOKINGS made through 12/22 would received afree private dining experience in the cave, but they cgarged us $150 dollars anyway.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't find a place like it anywhere. Rick's a short walk north 3 min. No sidewalks. Not Hotels fault
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Caves was a wonderful setting to relax and unwind. We stayed in a second floor room without a balcony, but the ocean view out of the large window was so perfect I didn't miss having one. The room was spacious and comfortable. The swimming was excellent and unlike anything I have experienced before. Deep water comes all the way to the cliffs, the waves are very gentle, and there are two caves that you can swim into. The water is clear and in early November, comfortably warm.