Hotel Casa Palopo
4.0 star property

Upscale adults-only hotel near Pintando Santa Catarina Palopó

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Casa Palopo

Photo gallery for Hotel Casa Palopo

Outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
Property entrance
Santa Clara Suite | View from room
Breakfast, lunch, dinner served; garden views
Library

Overview of Hotel Casa Palopo

VIP Access
9.0

Wonderful

Highlight
  • Cleanliness is scored top 10% in Santa Catarina Palopo by travelers.

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Restaurant
  • BarBarBar

Check out the area

Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011
  • Popular LocationPintando Santa Catarina Palopó13 min walk
  • Popular LocationPanajachel Municipal Market7 min drive
  • Popular LocationCasa Cakchiquel Arts Center8 min drive
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks
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Room options

Villa (Palopo)

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Bathrobes
2 bathrooms
Rainfall showerhead
Private bathroom
  • Sleeps 6
  • 3 King Beds

Deluxe Room (San Marcos)

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 161 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (San Juan)

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 161 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Suite (Santa Catarina Master)

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Santiago Junior Suite

cleanliness

Highlights

Balcony
Individually decorated
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite (Atitlan Master)

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 484 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

San Francisco Superior

cleanliness

Highlights

Balcony
Individually decorated
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 280 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (San Lucas)

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 183 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite (San Pablo)

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 215 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

San Rafael Deluxe

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 280 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Santa Clara Suite

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 517 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Cerro de Oro Grand Master Suite

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite (San Antonio)

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

San Pedro Jr Suite

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 431 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Suite (Toliman)

cleanliness

Highlights

Balcony
Individually decorated
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 269 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

San Andres Deluxe

cleanliness

Highlights

Balcony
Individually decorated
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 312 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Santa Catarina Palopo

Located in Santa Catarina Palopo, Hotel Casa Palopo is in the mountains. Church of Saint Francis and Santiago Atitlán are notable landmarks, and the area's natural beauty can be seen at Atitlan Volcano and Atitlan Nature Reserve. Pintando Santa Catarina Palopó and Panajachel Municipal Market are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Santa Catarina Palopo Church - 12 min walk
  • Pintando Santa Catarina Palopó - 13 min walk
  • Church of Saint Francis - 7 min drive
  • Panajachel Municipal Market - 7 min drive
  • Casa Cakchiquel Arts Center - 8 min drive

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • Restaurante El Atitlan - 8 min drive
  • Delhi 6 - 8 min drive
  • Atlantis - 8 min drive
  • Sunset Bar - 8 min drive
  • Circus Bar - 7 min drive

About this property

Hotel Casa Palopo

Upscale hotel near Panajachel Municipal Market
Located close to Pintando Santa Catarina Palopó and Casa Cakchiquel Arts Center, Hotel Casa Palopo provides a free daily manager's reception, a terrace, and designer stores on site. Indulge in a facial, a body scrub, and a massage at the onsite spa. The onsite fine-dining restaurant, 6.8 Palopó, features garden views and light fare. Enjoy the gym, as well as activities like boat tours and kayaking. Free in-room WiFi is available to all guests, along with a garden and a library.
Additional perks include:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Smoke-free premises, a gift shop, and helicopter/airplane tours
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and bathrobes, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Balconies, daily housekeeping, and desks

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–11:00 AM for a fee: USD 20–30 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 6.8 Palopó

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 75.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20–30 per person
  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Frequently asked questions

Does Hotel Casa Palopo have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

How much does it cost to stay at Hotel Casa Palopo?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Hotel Casa Palopo on Apr 3, 2024 start from $344.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Palopo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Palopo?

Self parking is free at this property.

What time is check-in at Hotel Casa Palopo?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Casa Palopo?

Check-out is at 2 PM.

Does Hotel Casa Palopo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 400 per vehicle applies.

Where is Hotel Casa Palopo located?

Situated in the mountains, this spa hotel is 0.7 mi (1.1 km) from Pintando Santa Catarina Palopó and within 6 mi (10 km) of Church of Saint Francis and Panajachel Municipal Market. Casa Cakchiquel Arts Center and Atitlan Volcano are also within 16 mi (25 km).

Hotel Casa Palopo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 108 reviews" "
Rating 8 - Good. 15 out of 108 reviews" "
Rating 6 - Okay. 7 out of 108 reviews" "
Rating 4 - Poor. 6 out of 108 reviews" "
Rating 2 - Terrible. 3 out of 108 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent!! I will go back every chance I get to it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Steven, Beaverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property with the luxury amenities of a 5 star hotel. The chef is amazing and we ate several meals in the beautiful ambience of their dining room. Comfortable beds and beautiful room with a view of the surrounding lake and mountains. We would highly recommend this hotel and its beautiful staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Pablo

Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
À dream of a place facing one of the most beautiful settings ever.
Stayed 2 nights in Nov 2023

2/10 Terrible

Marlen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid Casa Palopo: Guatemala is/was going through a political unrest situation with protesters blocking the roads. The US embassy advised anyone to stay clear or the road blocks/areas which also pertained to the roads to Late Atitlan. We found out the day we got to Antigua about the unrest and that the roads to Lake Atitlan are closed. Having booked for the day after we got to Antigua, we contacted the hotel and after several hours they said that we won’t get there unless we take a helicopter which was out of the question (financially and safety wise). We talked to several people in Antigua and most of them were going to visit Lake Atitlan as well. ALL of them got refunded due to the circumstances, however Casa Palopo did not. They charged us the hotel room for 2 nights with no explanation. (We did book through Expedia and they contacted the hotel every day for 8 days and the hotel refused to give us the refund, although Expedia mentioned several times that considering the circumstances it should be not issue to cancel the reservation and get the refund). Obviously money is way more important for them than the safety of their guest. I highly suggest to stay clear of this hotel as unknown circumstances may arise and the hotel WILL NOT work with you not matter what. We spent several hours on the phone with Expedia and emailing Casa Palopo and at the end they decided not to refund our stay!!

10/10 Excellent

Amaury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, totally worth it, we are definitely coming back.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jason

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Casa Palopó as part of a friend's 50th birthday celebration about 4-6 months prior to the arrival date. Unfortunately for us, the Guatemalan elections caused civil unrest and because of this, we ended up having to cancel last minute (about a week's notice). The hotel was incredibly difficult to get a hold of, and when we finally were able to get someone via a web-based chat, they assured us that we'd be able to get a refund for our cancellation. Mind you, this was all before our stay was scheduled. However, after the dates of our stay passed, they came back to us and refused to give us the refund of over $1,000. We will be pursuing a chargeback with our credit card company, and we will most certainly never be booking with this hotel (or any of their associate properties) ever again.

6/10 Okay

Janina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional attention to customer service
We were not able to make it to this hotel due to protests in Guatemela with road closures preventing travel. We can however attest to the fact that the hotel staff checked on us during our travel and kept in touch to make sure we did not get stuck in a road blockade. This level of attention to customer safely shows the level of service provided at this hotel. I would like to give a shout out to Lopez who was very kind and worked with a sister property on Antigua to resolve our dilemma
Stayed 3 nights in Oct 2023