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Novotel São Paulo Morumbi

4.0 star property
Family-friendly entertainment meets relaxation at this vibrant hotel near Morumbi Shopping Mall, where guests of all ages find ways to unwind and play

Choose dates to view prices

Novotel São Paulo Morumbi offers a family-friendly retreat with an outdoor pool, sun loungers, umbrellas, and a garden. Enjoy the billiards table and arcade room after shopping. Attentive staff ensures all needs are met.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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About this property

Novotel São Paulo Morumbi

  • Upscale family-friendly hotel near Morumbi Shopping Mall
  • Located close to Hospital Sancta Maggiore Dubai and Albert Einstein Israelite Hospital, Novotel São Paulo Morumbi provides a terrace, a garden, and a playground. The on-site restaurant, Greem, offers breakfast, lunch, and dinner. In addition to an arcade/game room and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Full breakfast (surcharge), valet parking (surcharge), and an elevator
    • ATM/banking services, a vegetable garden, and a TV in the lobby
    • A porter/bellhop, a 24-hour front desk, and a billiards/pool table
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 189 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • LCD TVs with streaming services and digital channels
    • Wardrobes/closets, free infant beds, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately BRL 76 for adults and BRL 38 for children
  • Valet parking fee: BRL 48.30 per night
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel São Paulo Morumbi have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Novotel São Paulo Morumbi?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Novotel São Paulo Morumbi on Jun 7, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel São Paulo Morumbi pet-friendly?

Yes, Novotel São Paulo Morumbi allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 100 per pet, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for BRL 48.30 per night.

What time is check-in at Novotel São Paulo Morumbi?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel São Paulo Morumbi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel São Paulo Morumbi located?

This family-friendly São Paulo hotel is located near the airport, within 1 mi (2 km) of Hospital Sancta Maggiore Dubai and Morumbi Shopping Mall. Albert Einstein Israelite Hospital and MorumBIS are also within 3 mi (5 km). Sao Paulo Morumbi Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 665 out of 1002 reviews
Rating 8 - Good. 221 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

Verified

10/10 Excellent

victor kurt lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is very helpful and nice. Very good hotel, hope to return in the future.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was centrally located to many walkable shopping/ dinning locations. Thecstaf always went above and beyond in every aspect.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Thayara

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is well located and well organized. Food at the restaurant is excellent and service is amazing. Even though I have a trouble free stay, the hotel is too expensive for what you get. Rooms are tiny with a dated wired layout. My room phone did not work my whole stay, and pool is exposed to the public area of the restaurant, impossible to be private while swimming there.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Location and breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place with very good food in their restaurant
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gursimren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food and service and clean rooms
Stayed 2 nights in Sep 2024
Verified

8/10 Good

GUTENBERG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Hotel
Stayed 6 nights in Sep 2024
Verified

8/10 Good

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, good value for money. Rooms were a bit small.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
s
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel, needs more options in the breakfast
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eneida

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very efficient and welcoming, the breakfast was outstanding, the property provides many amenities. The room is comfortable although being dated. Very convenient location and good access
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant. The only issue we had was with the safety box which gave us issues for a few until the staff eventually replaced it. The rooms were nice (although a bit small, specially for a family of 4), the restaurant was very nice as well, and there was several activities to entrarían the kids.
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Matheus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel has seen better days. We had several issues. The room didn’t have hot water for two days. Room too small. Gym is a joke, equipment broken, very light weight, and the equipments working poorly. TV didn’t have any cable channels, only free ones. Bed wasn’t good and pillows very bad. The hotel as a whole is bad, very ill maintained. The only good thing is the view.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien. Fue un viaje de negocios. tiene la ubicación perfecta para mis reuniones.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

ANA M C

Liked: Cleanliness, staff & service, amenities
Equipe
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nercia

Liked: Cleanliness, staff & service, amenities
Mto top
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
Buen hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities
Quartos bons e local muito bom
Stayed 2 nights in Jan 2026