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Eurostars Universal Lisboa

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Maritime-inspired calm on the Tagus

Eurostars Universal Lisboa brings a refined maritime story to Parque das Nações, with a wind-rose-inspired inner courtyard that feels like a quiet refuge. Public spaces weave in Lisbon’s art and culture, set against premium natural stone finishes. Dining spans three distinct ways to explore Portuguese flavors, from haute cuisine to bistro and casual settings.

  • Rooftop pool time

    A seasonal rooftop swimming pool pairs perfectly with the hotel’s sauna and gym.

  • Three ways to dine

    Choose fine dining, a contemporary bistro, or a casual restaurant focused on Portugal.

  • Walk to the Oceanarium

    Easy pedestrian access puts Lisbon Oceanarium about 11 minutes away.

Amenities

  • Central courtyard shaped by the wind rose
  • Art-filled decor celebrating Portuguese culture
  • Suite with Tagus River views
  • Deluxe City View rooms overlooking Lisbon
  • Breakfast buffet with honeycomb, fruit, hot bites
  • Three floors of indoor underground parking
These property details are summarized by AI

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Room options

Available filters for rooms
Showing 11 of 11 rooms

Room

  • Sleeps 1

Room

  • Sleeps 2

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding available, minibar, desk, laptop workspace

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Deluxe Double Room

9.0 out of 10
Wonderful
(145 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Double Room Single Use

8.6 out of 10
Excellent
(31 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, River View

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Deluxe Double Room, River View

7.4 out of 10
Good
(8 reviews)
  • River view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Deluxe Double Room, City View

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Junior Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

A hotel room with a large bed, a desk with two chairs, a small table, and a wall-mounted TV.

Deluxe Double Room Single Use, River View

  • River view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use, City View

Hypo-allergenic bedding available, minibar, desk, laptop workspace

Deluxe Double Room Single Use, City View

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Studio Suite (Single Use)

A modern hotel room with a round dining table, two chairs, a sofa, and a TV. Large windows offer a view of the sea.

Junior Studio Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Located in Lisbon, Eurostars Universal Lisboa is connected to a rail/subway station. Lisbon Cathedral and Castle of São Jorge are notable landmarks and Lisbon Oceanarium is a popular area attraction. Lisbon Casino and Vasco da Gama Shopping Centre are two other places to visit that come recommended. Visit our Lisbon travel guide
Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221

What's nearby

  • A multi-level shopping mall with Christmas decorations, including illuminated trees and hanging ornaments.
    Vasco da Gama Shopping Centre
    5 min walk - 0.3 miles
  • A modern building with a curved facade and a tower with a pointed top.
    MEO Arena
    8 min walk - 0.5 miles
  • A marina with boats docked and a large white bridge structure in the background.
    Parque das Nacoes Marina
    10 min walk - 0.6 miles
  • A modern indoor space with a large blue mosaic wall and wooden sculptures.
    Lisbon Oceanarium
    12 min walk - 0.6 miles
  • Lisbon Casino
    5 min walk - 0.3 miles

Getting around

  • Oriente Station
    6 min walk
  • Cabo Ruivo Station
    7 min walk
  • Humberto Delgado Airport (LIS)
    13 min drive

Restaurants

  • Portugália
    7 min walk
  • #SeaTheFuture
    6 min walk
  • Honest Greens
    5 min walk
  • Sky Bar Tivoli
    5 min walk
  • Tivoli Caffè Oriente
    5 min walk

About this property

Eurostars Universal Lisboa

  • Luxury hotel near Lisbon Casino
  • Located close to Lisbon Oceanarium and Vasco da Gama Shopping Centre, Eurostars Universal Lisboa provides a rooftop terrace, a coffee shop/cafe, and a garden. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • A seasonal outdoor pool along with sun loungers
    • Buffet breakfast (surcharge), self parking (surcharge), and airport pick-up service (surcharge)
    • Tour/ticket assistance, an elevator, and a banquet hall
    • A living plant wall, meeting rooms, and concierge services
    • Guest reviews say great things about the helpful staff, first-rate property condition, and location
  • Room features
  • All 189 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
  • Other amenities include:
    • Reusable coffee/tea filters, recycling, and LED light bulbs
    • Bathrooms with eco-friendly toiletries and showers
    • Wardrobes/closets, eco-friendly cleaning products, and free infant beds

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from May 01 to October 31

Frequently asked questions

Does Eurostars Universal Lisboa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Eurostars Universal Lisboa?

As of Jul 31, 2026, prices found for a 1-night stay for 2 adults at Eurostars Universal Lisboa on Aug 30, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Eurostars Universal Lisboa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20 per night.

What time is check-in at Eurostars Universal Lisboa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eurostars Universal Lisboa?

Check-out is at noon.

Does Eurostars Universal Lisboa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 35 per vehicle applies.

Where is Eurostars Universal Lisboa located?

Situated near the airport, this luxury hotel is within a 10-minute walk of Lisbon Casino, Vasco da Gama Shopping Centre, and Lisbon Oceanarium. Parque das Nacoes Marina and Lisbon Cathedral are also within 6 mi (10 km). Cabo Ruivo Station is 7 minutes by foot and Olivais Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eurostars Universal Lisboa Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1004 out of 1322 reviews
Rating 8 - Good. 186 out of 1322 reviews
Rating 6 - Okay. 76 out of 1322 reviews
Rating 4 - Poor. 27 out of 1322 reviews
Rating 2 - Terrible. 29 out of 1322 reviews

Reviews

Verified

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved how quiet the location is but still had lively places to dine and drink. The staff was super friendly and even gave us a complimentary bottle of sparkling wine when we arrived.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed our stay here. They have very clean and comfortable rooms. The buffet breakfast was amazing along with an added bonus of the 24 hr roof top pool. We would highly recommend this hotel to other travellers.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and good location.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool is great as well as the staff, location, and room.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very clean Hotel the personnel is accommodating and friendly I would definitely stay here again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, rooftop pool/bar, location near the aquarium.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very clean
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The hotel is located near the aquarium and there were lots of nice restaurants nearby. 10 euros in a taxi to the centre. Rooftop pool was great in the heatwave and all the staff were really friendly.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean,staff very helpful
Stayed 1 night in May 2026
Verified

8/10 Good

Milad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall okay. Not sure if they clean the rooms properly. Location is great.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Carmelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a convenient location to all the places I wanted to go to. Pool is an infinity pool on the smaller end. Didn’t eat at the restaurant or order room service so can’t say much about that. Room was on the semi circle end which was nice. Front facing.
Stayed 6 nights in Jul 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top pool was a great place to relax. The hotel was close enough to the centre to pop in if you wanted to but far enough out to not be affected. The staff were extremely helpful and very accommodating. It has easy access to to the airport and I will absolutely look to stay in this hotel again. Thank you for a great stay!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greeting was warm and professional. They allowed me to check in early. The room went beyond my expectations. The rooftop pool was simple, but who needs more when the views are spectacular? Every employee I dealt with went above and beyond, but the room was amazing, and that is where it begins and ends. 3 blocks from train station, metro, and mall, and surrounded by restaurants. Don't hesitate to book there if you get the chance.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible, rooms were nice and clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jose H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Bita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Eurostars Universal Lisboa. The location is excellent—close to the waterfront, restaurants, shopping, public transportation, and many of Lisbon’s main attractions, making it a perfect base for exploring the city. The staff were outstanding throughout my stay. Everyone was professional, welcoming, and always willing to help with recommendations or any requests, making me feel genuinely valued as a guest. The hotel amenities were also fantastic. The rooms were modern, clean, and comfortable, and the facilities were well maintained. The rooftop pool and bar offered beautiful views, and the breakfast had a great selection of fresh, high-quality options. Overall, Eurostars Universal Lisboa exceeded my expectations. With its prime location, exceptional staff, and excellent amenities, I would highly recommend it to anyone visiting Lisbon and would happily stay here again.
Stayed 6 nights in Jul 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff superb as was the barman. Lovely hotel, lovely room, lovely food. Highly recommend this hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location, very clean, great rooftop bar, great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thomas Vieira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt completely safe, could walk everywhere and was in a very clean and well decorated hotel! Greeted immediately and with a smile! I’ll use Eurostar Hotels again in the future.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property, extremely helpful and friendly staff. Great breakfast and very good system of late checkout making it easy and affordable to stay longer in waiting for a late flight. Overall a great choice away from the very busy and tourist filled downtown.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

LINGHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and staff very friendly. The hair dryer is a bit hard to pull out far though.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Staff very helpful and friendly. Would come again!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great! Loved the sauna and the staff were super friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were excellent… very caring and helpfull.
Stayed 1 night in Apr 2026