Hotel Indigo Winston-Salem Downtown by IHG

Property class: 3.5

Choose dates to view prices

Located close to Benton Convention Center, Hotel Indigo Winston-Salem Downtown by IHG provides a coffee shop/cafe, a bar, and a business center. The on-site restaurant, Sir Winston Wine Loft, offers brunch, dinner, and happy hour. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

A hotel room with a bed, desk, chair, lamp, and a view of the city.

Standard Room

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, a sofa, and a small table with a magazine.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a nightstand with a lamp, a green armchair, a small table with a plant, and framed artwork on the wall.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A room with a wooden desk, a pink chair, a blue patterned cushion, a small table with a book and a potted plant.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

A room with a wooden desk, a pink chair, a blue patterned cushion, a small table with a book and a potted plant.

Standard Room, 2 Queen Beds, Mobility Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

A hotel room with a bed, a nightstand with a lamp, a green armchair, a small table with a plant, and framed artwork on the wall.

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 440 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

A hotel room with two beds, a nightstand with a telephone and a plant, and wall-mounted lights.

Standard Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

A hotel room with a bed, a desk, a chair, a TV, a sofa, and a small table with a magazine.

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a bed, desk, chair, lamp, and a view of the city.

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a TV, a sofa, and a small table with a magazine.

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a TV, a sofa, and a small table with a magazine.

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with a bed, a desk with a TV, a chair, a small table, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with a bed, a desk with a TV, a chair, a small table, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Winston-Salem is home to Hotel Indigo Winston-Salem Downtown by IHG. Salem College Elberson Fine Arts Center and Forest Hills are local attractions and those in the mood for shopping can visit Hanes Mall and Reynolda Manner Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Joe White Tennis Center at Hanes Park. Visit our Winston-Salem travel guide
Map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101

What's nearby

  • An aerial view of a city with red-roofed buildings, green parks, and a distant city skyline.
    Old Salem
    16 min walk - 0.9 miles
  • Benton Convention Center
    3 min walk - 0.2 miles
  • Truist Stadium
    18 min walk - 1.0 mile
  • Winston Salem State University
    2 min drive - 1.3 miles
  • University of North Carolina School of the Arts
    3 min drive - 1.9 miles

Getting around

  • High Point Station
    24 min drive
  • Piedmont Triad Intl. Airport (GSO)
    27 min drive

Restaurants

  • Thirsty Pallet
    2 min walk
  • Young Cardinal
    4 min walk
  • Camino Bakery
    3 min walk
  • Mellow Mushroom
    4 min walk
  • Hungry Palate
    2 min walk

About this property

Hotel Indigo Winston-Salem Downtown by IHG

  • Hotel near Benton Convention Center
  • At Hotel Indigo Winston-Salem Downtown by IHG, you can look forward to a coffee shop/cafe, a bar, and a business center. The on-site restaurant, Sir Winston Wine Loft, offers brunch, dinner, and happy hour. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Valet parking (surcharge), express check-out, and express check-in
    • A 24-hour front desk, a TV in the lobby, and an elevator
    • A banquet hall, ATM/banking services, and smoke-free premises
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 75 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Bathrooms with designer toiletries and tubs or showers
    • 42-inch LCD TVs with cable channels
    • Wardrobes/closets, limited housekeeping, and desks

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Frequently asked questions

Is Hotel Indigo Winston-Salem Downtown by IHG pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Indigo Winston-Salem Downtown by IHG?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Winston-Salem Downtown by IHG on Nov 23, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 26 per night.

What time is check-in at Hotel Indigo Winston-Salem Downtown by IHG?

Check-in start time: 3 PM; Check-in end time: 3:30 AM.

What time is check-out at Hotel Indigo Winston-Salem Downtown by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Winston-Salem Downtown by IHG located?

Situated in Winston-Salem, this hotel is within a 5-minute walk of Frank L. Horton Museum Center and Benton Convention Center. Home Moravian Church and Old Salem are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo Winston-Salem Downtown by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 281 out of 437 reviews
Rating 8 - Good. 81 out of 437 reviews
Rating 6 - Okay. 39 out of 437 reviews
Rating 4 - Poor. 18 out of 437 reviews
Rating 2 - Terrible. 18 out of 437 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean in a terrific location. Onsite restaurant had a wonderful breakfast
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Indigo is beautifully decorated and the hotel is clean, safe and comfortable. The staff is friendly and there is great onsite dining options and steps away from many great restaurants.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, the staff were very pleasant and super accommodating. I would stay here again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, food, and staff. Conveniently located.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ken and Shane the valet staff are the most helpful along with Deonte the Service guy super helpful really nice above and beyond service. I did have an issue with my room, but it was immediately corrected and I would return again.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has lots of character and is very clean. If you’re a very light sleeper - there were times we could hear other guests coming and going, so I wouldn’t expect a perfectly sound proofed experience. But no one was overly loud or rowdy, so it wasn’t an issue. Big beautiful windows with lots of light. Our room didn’t have a fridge - not sure if that’s the case across the board, so if that’s important to you, I’d ask.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful and the valets were prompt and friendly. The facility can use a bit of updating. The floors in my room squeaked terribly, it also would have been helpful to have a menu and room service information available in the room. I had to go down to the desk to get coffee pods and creamer a couple of times because the room had only enough for one person. The hotel is located in a very nice building and district that seems to be going through gentrification and updating. It was convenient to everything I wanted to see.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful and clean hotel, very nice and accommodating staff! Wonderful location!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was exceptional, the bed was incredibly comfortable and the shower to die for!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff was more than friendly. From the valet staff to the restaurant located downstairs. Food and drinks were amazing! WILL BE BACK
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Amenities
The room was tidy but could have used a deeper clean, especially the floors. The staff at the front desk was very kind.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay and the service and employees were so kind.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Staff and valet parking attendants were all wonderfully friendly and attentive!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find easy to park lots of activities and restaurants
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love the no pet policy! Great staff!! Super clean rooms!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very gracious staff and accommodating all requests.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location. Bar is great as well
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room, good location, SUPER FRIENDLY STAFF!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome, and the overall experience were great…
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel. Friendly team, clean, beautifully transformed historic building from the 1920s with modern amenities. A shout out to the valet team: always on duty, no matter the weather. A great experience all-around.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, friendly staff, quiet stay, good location, lively lobby with nice work areas.
Stayed 7 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and has a nice bar/restaurant. It’s walkable to several other dining options and breweries. Staff were nice and check-in was easy.
Stayed 1 night in Apr 2025