Four Points by Sheraton Medellin

Property class: 3.5

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful

Quiet comfort in Medellín’s El Poblado

Set in Medellín’s El Poblado, this urban hotel balances business-ready energy with a calm, quiet feel thanks to sound-proofed windows and tasteful decor. Five lounges create easy places to meet or unwind between city plans. The wet zone adds downtime with an outdoor swimming pool plus a Turkish bath, sauna, and hot tub.

  • Shop next door with ease

    A direct indoor connection links the hotel to Oviedo Mall for simple, secure access.

  • Cook’s Restaurant dining hub

    Mediterranean and international menus spotlight sushi, tapas, and grilled meats.

  • Aromatic spa reset

    Ritual’s Spa offers anti-stress treatments with gentle massage and natural essential oils.

Amenities

  • Fast access to Olaya Herrera Airport nearby.
  • Underground transit at Aguacatala station close by.
  • Steps to Centro Comercial Santafé shopping.
  • Room service delivered to your door.
  • Guestrooms with built-in iPhone chargers.
  • One Bedroom Suite with private outdoor terrace.
These property details are summarized by AI

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a bedside table with a lamp, a phone, and a small drawer.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

A modern hotel room with a large bed, a bedside table with a lamp, a phone, and a small drawer.

Deluxe Room, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, a chair, and a large window offering a city view.

Room, 2 Double Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Roll-in Shower

A hotel room with two beds, a nightstand with a lamp, a chair, and a large window offering a city view.

Room, 2 Double Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Located in El Poblado, a neighborhood in Medellín, Four Points by Sheraton Medellin is in a shopping district and near a metro station. Santafé Mall and El Tesoro Shopping Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Looking to enjoy an event or a game while in town? See what's going on at Atanasio Giradot Stadium, or consider a night out at Zona E. Visit our Medellín travel guide
Map
Carrera 43 C 6 Sur-100, Medellín, Antioquia, 050022

What's nearby

  • A multi-level shopping mall with glass railings and a central glass elevator shaft.
    Santafé Mall
    6 min walk - 0.4 miles
  • Oviedo Shopping Center
    1 min walk - 0.0 miles
  • EAFIT University
    2 min walk - 0.1 miles
  • Golden Mile
    8 min walk - 0.5 miles
  • Medellín Clinic - El Poblado
    14 min walk - 0.8 miles

Getting around

  • Poblado Station
    4 min drive
  • Olaya Herrera Airport (EOH)
    7 min drive

Restaurants

  • McDonald's
    5 min walk
  • Todo Fresa
    2 min walk
  • Pergamino
    6 min walk
  • Crepes & Waffles
    1 min walk
  • Vin & Gretta
    1 min walk

About this property

Four Points by Sheraton Medellin

  • Hotel near Santafé Mall
  • Poblado Park and Lleras Park are located near Four Points by Sheraton Medellin, which provides a free breakfast buffet, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a deep-tissue massage or aromatherapy. The on-site Mediterranean cuisine restaurant, Restaurante Cooks, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a shopping mall on site and a coffee shop/cafe.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with pool umbrellas
    • Free self parking
    • An area shuttle, a banquet hall, and coworking spaces
    • Luggage storage, smoke-free premises, and an elevator
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 123 rooms include comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and air conditioning.
  • Extra conveniences in all rooms include:
    • Select Comfort beds and down comforters
    • Bathrooms with showers and hair dryers
    • 40-inch LCD TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante Cooks

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 10 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Four Points by Sheraton Medellin have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Four Points by Sheraton Medellin?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Medellin on Oct 16, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Medellin pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 80000 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Medellin?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Medellin?

Check-out is at 1 PM.

Where is Four Points by Sheraton Medellin located?

Located in El Poblado, this hotel is within a 10-minute walk of Oviedo Shopping Center and Santafé Mall. Medellín Clinic - El Poblado and Poblado Park are also within 1 mi (2 km). Aguacatala Station is 22 minutes by foot and Poblado Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Medellin Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 504 out of 733 reviews
Rating 8 - Good. 180 out of 733 reviews
Rating 6 - Okay. 36 out of 733 reviews
Rating 4 - Poor. 5 out of 733 reviews
Rating 2 - Terrible. 8 out of 733 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained staffers are very nice, breakfast has a wide variety to choose from .
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff was very helpful and accommodating. The Sheraton is under renovation and work is being done during the day. The hotel is connected to Avieda Mall and is 10 minutes away from Santa Fe Mall which is a plus. The breakfast is good and the wait staff is very attentive.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The property was a nice and clean property. It was quite difficult communicating with the staff as they hardly spoke English. I choose the Marriott as it’s an international brand and was thinking the staff would speak English but I was wrong in thinking that. They were doing lots of maintenance on the property so everything was taped up and the furniture on the 10th floor was covered in plastic. One plus, there is a pathway from the hotel that leads to a shopping center with lots of restaurants, supermarket and pharmacy
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, the food was delicious, the staff was friendly. Clean rooms and I love how they organized my room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast items were fresh and delicious with various local fruit options. The breakfast staff was amazing and very attentive…the same is true about housekeeping. The hotel is attached to a grocery store and a mall. The hotel is just a few steps away from the Santa Fe Mall (which is huge and equipped with a Bowling alley and Go Kart Racing) as well as a short walk from the Pablado.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities
Great location very clean and neat hotel.
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, close to shopping and restaurants.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly staff!
Stayed 11 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, the staff was friendly, the location was ideal, and we particularly enjoyed the entrance to the mall. However, the gym requires an upgrade. The spa provided a relaxing experience.
Stayed 12 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tastfully remodeled. Excellent location. Convient and safe.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, friendly helpful staff.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and breakfast
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in....front desk staff were very helpful and easy to communicate with.
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel y next to a shopping mall and a market which comes very convenient in case you want to go out dinner o buy something
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel

Good sized room, convenient location in Poblado, good service and friendly, helpful staff.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They connect a big shopping mall on the 2nd floor, very good and convenient! Also they have a very good SPA. All staff are very nice and friendly!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to many dinning and shopping options.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really great experience, excellent and friendly stuff. I recommend the hotel.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

The hotel was very clean, the personnel very friendly and the room was impecable. It includes breakfast and it was varied. They offer restaurant food service 24 hours. It is located close to two nice malls and you have a variety of options to eat as well.
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Centrally located!
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and extremely helpful!
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Great location. Return guest
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay in the hotel. We felt very safe. The rooms were very clean. We were able to walk to places from here. I highly suggest this hotel.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient location, friendly staff, with a mall right behind. We liked it.